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A deep dive into topical Information and Communication Technology (ICT) issues from a Caribbean perspective, through interviews and group discussions with specialists, experts and people trying to make a difference in the tech space. New episodes are released every Wednesday. Show notes are available at ict-pulse.com
 
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Even more now than when we discussed it in 2019, chatbots are all the rage. Following up from our previous conversation on chatbots, Kern Elliott of iGovTT is back to tell us, among other things: how chatbots are now being used; the biggest mistake or oversight organisations are making with chatbots; and the steps organisations should be considerin…
 
In February 2021, Trinidad and Tobago film and television distributor, FILMCO, announced the launch of a new Caribbean streaming platform, FILMCO2Go, which is streaming Caribbean films and TV shows to the world! We speak with FILMCO2Go Co-Founder, Mariel Brown, about: FILMCO2Go; The Caribbean TV and film industry; and What it is like to run a creat…
 
In this Community Chat, and with members of the Caribbean tech community, Gerard Best and Amit Uttamchandani, the panel discusses disinformation, misinformation and fake news, including: whether social media or the content delivery platforms are the blame; the importance of scepticism; and why regulation is not enough. Show notes and links to some …
 
Project Management, Information Management Professional, and long-time contributor to ICT Pulse, Liselle Ramcharan-Briscoe, continues the data adventures she started with us in 2018. by sharing with us: what new data adventures she has been experiencing; key software engineering, information management and/or even project management trends that she…
 
In our April instalment of our series exploring technology-based social enterprises, we are highlighting Link Your Purpose, a career development platform and social enterprise, based in Jamaica. In speaking with the CEO of Link Your Purpose, Lanisia Rhoden, we discuss: how Link Your Purpose is leveraging technology; how it balances sustainability v…
 
Although we have all played video games, video games developed by Caribbean developers appear to have little or no visibility. Moreover, there is no video game development industry in region to speak of, and the underpinning ecosystem remains underdeveloped. Jamaican video games developers, Glen Henry and Graham Reid, discuss the current situation,…
 
In this Community Chat, and with members of the Caribbean tech community, Melissa Farara and Oshane Bailey, the panel discusses: What will it take for the Caribbean to become the next Silicon Valley? And what should be the starting point for regulators/competition authorities in this digital age? Show notes and links to some of the things mentioned…
 
In this episode, and with digital economy strategist, Tracy Hackshaw, we get an update on the Internet Governance issues that being discussed internationally, many of which are likely affect how we perceive and use the Internet in the future. We also discuss the state of the Caribbean digital economy, and what should be the priorities of the region…
 
Locally-owned social enterprises are not common in the Caribbean; and ICT-based ones are even rarer. Tech entrepreneur Eldon Marks of the social enterprise, Nexus Hub, which is based in Guyana, gives us an update on the business since our last conversation in 2019, and why tech entrepreneurs ought to be more social impact-focussed. Show notes and l…
 
In the first instalment in our Expert insights series on cyber threats and security for 2021, and with Sean Slattery of Caribbean Solutions Lab, he discusses, among other things: the changes in the threat landscape that occurred in 2020; key vulnerabilities due to remote working and working from home; the impact of the pandemic on the role of IT/cy…
 
In this our February 2021 Community Chat, and with members of the Caribbean tech community, Gisselle Ramsaran and Vincentius (Vincent) Kenswil, the panel discusses: how can we transform to a CARICOM-wide educational system using the ICT Technology? And, how to manage business operations whilst adopting technology? Show notes and links to some of th…
 
Banj, a co-working space and Google powered accelerator in Port-au-Prince, Haiti, is the second tech-based business we are focussing on in our series on technology-based social enterprises. We chat with company Founder, Marc Alain Boucicault, about: what drove him to set up Banj; the social impact Banj is having in Haiti; the big dreams he has for …
 
If there is every a time we, in the Caribbean region, need the CARICOM Single ICT Space, it is now, as the world continues to navigate its way through COVID-19. In this episode, we are re-joined by Jennifer Britton, of the CARICOM Secretariat, to give us the scoop on the latest achievements and developments, as well as to (hopefully) give us some i…
 
With lockdowns and curfews the norm since 2020 due to COVID-19, business and economies worldwide have suffered. In this episode we check back in with one of the tech businesses we featured in 2018: Caribbean Transit Solutions, a location and logistics-based services, headquartered in Barbados. Co-Founder, Khalil Bryan, gives us an update on the sta…
 
On this the latest episode of our ‘Know Your Neighbours’ series, we explore the telecoms and ICT space of the resource-rich and culturally diverse twin-island republic of Trinidad and Tobago, with Simon Fraser of the Trinidad and Tobago Computer Society. Below are some of the issues discussed with Simon during our conversation: How developed are te…
 
We are launching a new theme for 2021: social impact-focussed tech businesses. In this our first episode of the series, we are highlighting Farm Credibly, a digital co-operative for farms in Jamaica. We speak with its Co-Founder and CEO, Varun Baker to find out, among other things: What does it mean to be a digital co-op for farms? How Farm Credibl…
 
In this our January 2021 Community Chat, and with members of the Caribbean tech community, Bianca Welds and Lendon Telesford, the panel discusses digital transformation. In light of the accelerated efforts to leverage technology that occurred in 2020, due to the COVID-19 pandemic, now that we are in 2021: where do we see the future of digital trans…
 
In this our final Community Chat and final episode for 2020, and with members of the Caribbean tech community, Telojo (Telly) Valerie Onu and Carlton Samuels, the panel discussed the ICT/technology trends and developments that were evident across the Caribbean region in 2020, and what might be in store for 2021. Show notes and links to some of the …
 
Globally, considerable growth is being projected for the business process outsourcing (BPO) segment of the wider outsourcing market – by as much as 8% year-on-year. Kirk Laughlin of Nearshore Americas discusses, among other things: how the Caribbean outsourcing industry fared in 2020; the segments the region ought to focus on in trying to move up t…
 
Although the term, ‘the future of work’, suggests something that is to come, what is happening in today’s workplace is shaping that future. In this our final exploration of the topic, the future of work, for 2020, Dr Maurice McNaughton, of the University of the West Indies, shares his thoughts on among other things, how tertiary-level institutions …
 
In this our November 2020 Community Chat, and with members of the Caribbean tech community, Tunde Mottley and Matthew Cowen, the panel discusses whether our size, complexity, lack of investment and poor data preclude the Caribbean region from truly innovative disruption in business, and are Caribbean countries confusing ‘smart' with ‘digital’? Show…
 
It is widely held that virtual reality (VR) and augmented reality (AR) have the potential to transform how we interact with, and view, things around us, whilst also opening us up to a broad range of new and different experiences. However, it could be argued that we, in the Caribbean, have not yet begun to leverage those opportunities. Software deve…
 
What does it take for a country to develop its technology sector to the point where it can be an economic pillar of its economy? The Cayman Islands is trying to do just that by diversifying from their two-pillar economy. In this episode, Charlie Kirkconnell, CEO of the award-winning Cayman Enterprise City (CEC), discusses, among other things: why t…
 
In this instalment of our ‘Know your neighbours’ series, James Clarke, of Global Sun Integration Management, helps us to explore the telecoms and ICT space of the Bahamas, and answers a number of questions, including The history behind the ‘Pirates of Nassau’ The extent to which the telecoms and ICT infrastructure in Abaco and Grand Bahama has been…
 
Although the privacy and data protection space has been evolving as technology becomes even more deeply embedded in our societies, COVID-19 has thrown up a whole host of challenges and issues that we must also address. Attorney-at-law and Certified Information Privacy Professional, Grace Lindo, is back with us to discuss, among other things: how th…
 
These days, it is not enough to know whether an individual has been online or offline in the past 30 days, but rather, whether they enjoy meaningful connectivity to the Internet. With Ana Maria Rodriguez and Yacine Khelladi, both from the Alliance for Affordable Internet (A4AI), we discuss, among other things: the ‘Meaningful Connectivity’ targets …
 
In this our October 2020 Community Chat, and with members of the Caribbean tech community, Liselle Yorke and Dr Lyndell St Ville, the panel discusses: Online education and copyright law in the Caribbean. Are we making the grade?, and Too much information! Raising citizens’ awareness of the need for data sharing limits. Show notes and links to some …
 
Guyana is among the most resource-rich countries in the Caribbean region, but historically, it has struggled economically. The recent discovery of oil has been opening up a broad range of opportunities that have the potential to change the trajectory of the country. Samantha Sheoprashad, of Trifinity Solutions in Guyana, shares her thoughts on, amo…
 
Although job and the workplace has been evolving over the past several years, COVID-19 has irrevocably accelerated some of the changes. In continuing our conversation on the future of work, Certified Management Consultant, International Trade Expert, and Economist, Dr Claudius Preville, discusses among other things: how that is changing in the Cari…
 
In this our September 2020 Community Chat, and with two members of the Caribbean tech community, business intelligence expert and CEO, Raquel Seville, and Publisher and international trade executive, Loren Moss, we discuss: how can Caribbean economies/businesses become more resilient in the face of disruption; and how can Caribbean countries better…
 
Back in the day, being computer literate was a specifically highlighted skill or requirement in job descriptions for a broad range of positions. Now, the requirement is digital literacy. David Soutar, of the Slashroots Foundation, and of the Caribbean School of Data (CSOD) discusses digital literacy: What it is, and why it is important How it is di…
 
“Whether you’re managing 3,000 or you’re managing 20, the fundamentals are the same”, so says Founding Chairman and CEO of itelbpo smart solutions, Yoni Epstein. In this episode Yoni shares his entrepreneurial journey and a few of the important lessons he has learned along way. He also discusses challenges that limit the ability of Caribbean countr…
 
Worldwide, there has been a race to see which country will launch a digital currency, with countries, such as China, the United States, Great Britain, France, South Korea and the Bahamas, all vying to be first movers. Plans are underway in the Bahamas to launch its central bank digital currency, the Sand Dollar, in October 2020. In our conversation…
 
Known as a playground for the rich, tourism and offshore financial services, not much more is really known about the Cayman Islands, especially with regard to telecoms and ICT. Dail Davis of Dart Enterprises, shares his knowledge of the Cayman Islands landscape, both in terms if telecoms and ICT space, and business environment there. Show notes and…
 
In this our August 2020 Community Chat, and with two members of the Caribbean tech community, IT professional and CEO, Steven Williams, and Tech Maven, Ingrid Riley, we discuss: did SMEs let a good crisis, in COVID-19, go to waste; and can digital nomads and remote workers resuscitate the Caribbean region’s tourism industry? Show notes and links to…
 
Traditionally, online learning was the option pursued when in-person tuition was not available and/or was too expensive. However, due to COVID-19, online learning platforms have become the primary means of delivering education worldwide, and it is anticipated that it will remain a leading modality in the coming years. Ricardo Allen, Founder of One …
 
As much as we might grumble about the quality of the telecommunications services we are currently receiving in the Caribbean region, they are considerably better than what they were 10, and most definitely, 20 years ago. Much of the credit needs to go the regulatory structures that were established by many countries across the region, which created…
 
Blogger, tech retailer, business advisor, online show host, Keron Rose has accomplished a lot in four years. In our recent conversation, Keron shares his entrepreneurial journey, and touches on, among other things: key turning points in his life that have brought him to where he is today; some of the biggest deficiencies he has found in Caribbean e…
 
Into the foreseeable future, innovation and entrepreneurship will be two essential contributors to wealth creation. In this our July 2020 Community Chat, and with two members of the Caribbean tech community, IT professional and CEO, Chad Fraser, and soon-to-be university graduate, Juleen Gentles, we discuss: Co-innovation as a model for innovation …
 
As part of the Dutch Kingdom, Sint Maarten – not to be confused with Saint Martin, the French overseas territory – is a popular tourist destination in the Eastern Caribbean, but not much is known about the country's ICT and telecoms space. Marvio Cooks, of Altospire, and a Sint Maarten citizen, helps us better understand, among other things: what t…
 
Managed IT services is not new, but it has gained considerable prominence, thanks to COVID-19, and the need for IT systems and networks to work optimally with limited onsite support. Christopher Reckord, CEO of tTech Limited in Jamaica, provides a primer on managed IT services, including when it might not be a good fit for an organisation; and ques…
 
Business continuity and technology resilience have become critical to organisations as countries worldwide try to navigate through COVID-19. In the Caribbean region, we also have to contend with the prospect of hurricanes and tropical storms, which also point back to ICT resilience and disaster planning and management. Dr. Stephen Louis, of Busines…
 
Although we know the value of being intentional in our thoughts, words and actions, how many of us truly practise it? Serial entrepreneur, innovation advocate and Founder of the PWR Agency, Ife Badejo, shares with us her entrepreneurial journey to date, and tells us why it is important to be intentional in business. Show notes and links to some of …
 
In this our June 2020 Community Chat, and with two members of the Caribbean tech community, data analyst, Andrew Olton, and freelance journalist and blogger, Mylène Colmar, we discuss: the role of data and analytics in revenue recovery post-COVID-19, and the challenge of digital evolution experienced by Caribbean media. Show notes and links to some…
 
The gig economy is a growing segment of the workforce, and thanks to COVID-19, it is likely to become even more crucial. In an online panel discussion with Therese Turner-Jones, of the Inter-American Development Bank; Melissa Sassi, of IBM; Nadeen Matthews-Blair, of the National Commercial Bank Jamaica ; and Juleen Gentles, of the University of Tec…
 
Although Caribbean governments have been engaging in e-government initiatives for at least a decade, most of them would have received a failing grade due to their ability to engage their clients and to facilitate transactions efficiently and effectively when work from home (WFH) arrangements that had been instituted to reduce the rate of infection …
 
In this our May 2020 Community Chat, and with two members of the Caribbean tech community, Akua Walters of Hacker Hostel, and Kerrie-Ann Vassall-Richards, of Business Growth Rocket, we discuss: the importance of being a regional entrepreneur in the context of COVID-19; and getting online learning right. Show notes and links to some of the things me…
 
Montserrat is a Caribbean country many people really don’t think about. However, it has been quietly plodding away developing its telecoms and ICT environment; and according to our guest, Dr. the Honourable Samuel Joseph, the Deputy Premier and is the Minister for Communications, Works, Energy and Labour in Montserrat, the country will soon become …
 
In the face of COVID-19, digital transformation is being held up as to key to organisations’ survival; but, many are still unclear about what it is and have best to achieve it. Digital transformation specialist, Matthew Cowen, shares first-hand insights and recommendations that businesses and organisations was immediately adopt, in order to success…
 
Brenda Cuthbert is the Chief Executive Officer of the Jamaica Employers' Federation. She shares her views and observations of the future of work, today’s workplace, how it is changing due to ICT, and the extent to which the Jamaican employer is ready for the workplace of the future Show notes and links to some of the things mentioned during the epi…
 
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