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What does the future of recruitment look like? We’ve all been forced to adapt to new ways of working in recent times. We’ve experienced a decade’s worth of change compressed into a matter of months. However, much of that change has been reactive. According to Bruce Morton, author of “Redesigning the Way Work Works,” there has never been a better op…
 
When 9/11 happened, Jared Coseglia had to give up his career as a theatre director and landed an admin job in a recruitment company. Twenty years later, he’s the CEO of an award-winning staffing business that not only survived but actually thrived during the pandemic. In this interview, Jared shares his experience of building a highly successful re…
 
The toughest job in recruitment is the role of a Billing Manager. You’re trying to build a team and run an office with all that entails -- hiring, training and managing recruiters. Plus you’re trying to lead by example, looking after clients and making placements. It’s certainly not easy - but it can be done. My special guest, Jeff Herzog, has mast…
 
Last year many recruiters struggled due to decreased hiring activity and lack of job orders. However, now most recruiters are experiencing the opposite challenge, saying “we have more orders than we can fill” and “we desperately need more placeable candidates.” This rapid shift to an extremely candidate-driven market, combined with high levels of c…
 
For almost 40 years, Doug Bugie has travelled the globe in search of the big billers and recruitment leaders of the future. He’s personally sold 800 recruitment franchises in 40 countries that collectively have filled over 100,000 assignments. It’s a great privilege to interview Doug for the second time. In this episode, Doug shares his unique expe…
 
Many recruiters and employers alike believe the traditional recruitment agency model is inefficient and outdated. If you are interested in finding better ways of partnering with clients that are beneficial to both parties, then my special guest, Lisa Dixon, will explain how RPO and MSP services could extend the range of recruitment solutions you’re…
 
This week on The Resilient Recruiter our most popular guest of all time, Rich Rosen, returns for his second interview. Previously, Rich shared the mindset and habits that made him a consistent top biller in the industry. This time, you will hear Rich’s unorthodox yet effective approach to client and candidate engagement, leading to high levels of r…
 
When scaling your recruitment business, one of the biggest challenges you have most likely experienced is finding good recruiters to join your own team. In this episode, my very special guest, Leanne Jones Hunt, shares her unique perspective on recruiting recruiters based on having successfully placed over 700 recruiters with growing recruitment bu…
 
Success in your recruitment business requires a lot of effort and commitment. If you’re being honest with yourself, are you working too hard for too little return? What if you can still be successful, and at the same time spend time on things that matter most? My special guest, John Schlegel, openly shared strategies that helped him be truly succes…
 
As many parts of the economy open up again, recruiters are starting to see a surge in demand for talent. But don’t make the mistake of thinking this is a return to “business as usual.” There are lessons to be learned from the pandemic, and important steps you must take to ensure you thrive in the coming hiring boom. If you go back to doing things e…
 
Are you a small to mid-sized recruiter who wants to beat the big boys and be recognized as a market leader? Or perhaps you’re super-ambitious and dream of expanding your recruitment business nationally or even globally? In either case, you’re in for a treat as I interview Eloise Sutton Kirkby. Eloise is the Co-Founder and Director of Growth at Vinc…
 
Why do companies struggle to hire female executives? How can we, as recruiting professionals, help our clients to address the gender-gap particularly in C-suite level searches? What steps can be taken toward a long-term solution? By sharing her own experience, my special guest Venesa Klein gives her take on how businesses and organizations can make…
 
While most recruitment companies revenue and profits were down during the Covid-19 crisis, Andersen James Group revenue grew by 35%. In this interview, I asked Managing Director, James Leighton, how they achieved this remarkable result in an extremely challenging climate. One of the key themes that emerged from our conversation was “client partners…
 
As we are gearing towards the post-covid environment, we need to keep up with technological and industrial trends to remain relevant. Have you heard of On-Demand Recruiting? Would you like to know about the “Tinderization” of the recruitment process? Listen in to this episode as my special guest, Evan Sohn, shares how their platform intends to disr…
 
“The big hypocrisy of our industry is that we hire all these people for our clients yet we suck at hiring people for ourselves.” If you agree with this statement, then you’ll love the directness and honesty of my podcast guest Monte Merz. Listen in as he shares his secrets to hiring recruitment rockstars - from the interview process, training, coac…
 
Like most recruiters, Norwood Staffing’s sales took a nosedive in March 2020. They were coming off a record year, having achieved growth of 504% in 2019. That trend looked set to continue and the business was booming at the beginning of 2020. Suddenly in March, the Coronavirus hit and sales came crashing back down to earth. From averaging 60 recs i…
 
Your recruiting clients are increasingly aware of the commercial benefits of recruiting a diverse workforce. That means they will soon expect and require their recruitment partners to be capable of delivering a diverse shortlist. Merely claiming to be a champion of D&I isn’t enough -- clients want to see evidence that you have a process in place to…
 
If you’ve ever faced major challenges, disappointments or setbacks in your recruitment career, you’ll really relate to and enjoy my interview with Will Bourne. Will is the founder of Rekall Consulting, a recruiting firm based in Birmingham specializing in talent acquisition outsourcing for startup and scaleup technology companies. He is a former co…
 
When the NBA shut down due to the Coronavirus on March 11, 2020, Joe Rice knew immediately that his hospitality search firm, Joseph David International, would soon be in serious trouble. He also knew that he wasn’t going down without a fight! In this episode, listen into my conversation with Joe as he describes how they immediately pivoted to a bra…
 
The classic contingency recruitment model is outdated and wide open for disruption. Not only is the traditional multi-agency approach to recruitment grossly inefficient but it’s often a deeply unsatisfying experience for all parties, including the recruiter, the client and the candidates. This is especially true for fast-growing technology companie…
 
Do you want to build a recruitment business that operates without your day to day involvement and maybe even sell it someday? If so, you’ll really enjoy my interview with Joel Slenning. Joel is the President of Innova People, a healthcare and IT staffing agency based in Oregon. Prior to that, Joel was the founder and CEO of Icon Medical Network, a …
 
Recruiters, are you prepared for the threats and opportunities that will affect our industry as we enter the early stages of a fourth industrial revolution, characterized by the rise of robots and Artificial Intelligence? As the trend towards automation gathers pace, there will be seismic shifts in the global labor market. Many jobs will disappear …
 
If you’re tired of being treated as a “vendor” and want to forge true partnerships with your clients, this is an episode you won’t want to miss. Many recruiters would like to shift from a transactional business model to a more consultative, value added one. The challenge is that both the recruiter and the client are constrained by old patterns -- o…
 
Can you imagine building a salesforce of 100+ staff in 5 months with a team of only 3 recruiters? In the 50th episode of the Resilient Recruiter, my very special guest Jennifer Poloni shares how having a unique approach and consistent planning process lead to the accomplishment of this gargantuan feat. Jennifer is the owner of the Cascadia Search G…
 
As we begin a new year, are we justified in feeling hopeful and cautiously optimistic about the market? Where do we go from here as a recruitment industry? What are the trends, challenges, threats and opportunities? To answer these questions, I invited Neil Carberry to share his perspective as the CEO of the Recruitment and Employment Confederation…
 
If you had the chance to speak with a highly experienced and successful investor about scaling your recruitment businesses, what questions would you ask? In this episode of The Resilient Recruiter, I had the opportunity to interview Abid Hamid, the Group CEO of Recruitment Entrepreneur - one of the most successful investors in start-ups and scaling…
 
If you have ambitions to scale your recruiting and staffing business, then developing your company culture needs to be one of your top priorities. On The Resilient Recruiter podcast, I’ve interviewed many founders of fast-growing recruitment companies and they all agree on the importance of creating the right culture. But what does that really mean…
 
Imagine having total freedom to run your recruitment business from anywhere. Instead of postponing your dreams of travel and adventure until retirement, what if you could create the ultimate lifestyle business and live life on your terms? That’s what Jordan Rayboy set out to do in 2006 when he launched his search firm, Rayboy Insider Search. When h…
 
The only constant in this world is change. This certainly applies to the recruitment business - in order to succeed, you must continually evolve. How have you adapted your recruiting practice to recent changes in the market? In this episode, you’ll hear how Cameron Boyd and his firm are adapting to this challenging new environment by doing things d…
 
Imagine this - you’ve worked really hard to deliver talent for your client’s urgent requirement. It was a tough spec but you found the perfect candidate. You managed to contact them, get them interested in the job, conduct a full screening interview, and submit the candidate's CV. Sadly your client changed their mind. They would not be hiring the c…
 
When times are tough, many recruiters go into desperation mode. They drop their rates and work on every order they can get. Even before the pandemic, the norm in our industry has been a transactional, “CV supplier” style service in competition with multiple agencies. It’s an incredibly frustrating and demoralizing place to be. So how do you change …
 
“Our mums were best friends...” When Dan Matthews and Justin McGuire played together as children, nobody could have predicted that they would one day build a global recruitment company with offices in Amsterdam, Brisbane, Dubai, Hong Kong, Los Angeles, London, New York, Perth and Singapore. What makes this story even more remarkable is that as they…
 
Why should clients do business with you instead of your competition? What do you offer that is genuinely unique? Couldn’t your competitors make exactly the same claim? Are your prospects able to discern the difference between what you offer vs your closest competitors? It’s not easy to explain how your service is better in a way that is tangible an…
 
In this episode, I grill Doug Johnson on the secrets to his extraordinary success in recruitment. Listen in as I persuade him to reveal the strategies, skills and techniques he’s developed over the years that have enabled him to generate millions of dollars in placement fees. Old-school sales and recruiting techniques are coming back in vogue durin…
 
From working in a recycling facility to becoming a million-dollar biller, my special guest Tyler Frisbie shares his inspiring story on how hard work, building sincere relationships, and staying humble helped him become a successful recruiter today. Tyler is a Managing Partner of Global Recruiters of McKinney (GRN), based in McKinney, Texas. He spec…
 
As a recruitment business owner, how do you balance internal operations while strategically generating revenue? In this episode, my special guest Kris Holmes shares fascinating insights and ideas on internal operations - from rewards and compensation, peer to peer evaluations, and culture. Kris is an executive recruiter and partner at the O’Connell…
 
To thrive in tough times requires us to embrace change and make adjustments - both in terms of our business model and our mindset. In this episode, my special guest, Patricia (Tish) Conlin shares how she was able to future-proof her recruitment business and create multiple revenue streams. She also shares one of the most difficult times in her life…
 
Most people are afraid of failure. Especially in recruitment, we’re very focused on achievement -- making placements and hitting sales targets. We’re concerned about how we’re perceived by clients, candidates, coworkers, friends, and family. We naturally want to project an image of being a successful person. In reality, success is like the tip of a…
 
Why do some recruiters bill $200k while others bill $750k in a single year with similar work ethics? This is a question that my special guest, Jeremy Sisemore will answer in this episode of the Resilient Recruiter. In Jeremy’s words, “luck has nothing to do with it.” Jeremy is the founder of ASAP Talent Services and has been a leading IT Executive …
 
What are the parts of your job you’re best at? What are the things you don’t enjoy or aren’t very good at? How much of your time and focus is devoted to just those few things you’re best at, versus all the other tasks that eat into your day? This self-awareness of one’s strengths and limitations, together with a conscious decision to specialize wit…
 
“This is a unique opportunity. We have a choice here. We can either sit back and wait for this whole thing to blow over. Or we can go on the offensive. We can have the mindset that there are companies that are going to be hiring, despite the pandemic, and we’re going to find them.” Meet George Atuahene, Founder and Managing Director of the Kofi Gro…
 
When I ask recruiting and search firm owners, “what is your Vision for your business?” the answer is often a variation on the following theme. They tell me, “Mark, I don’t want to build a large firm with hundreds of employees and huge overheads. I’d much rather have a small, high-performing team so we can generate 7-figures while keeping overheads …
 
Recruitment is a tough job. High pressure and long hours are the norm, combined with extreme emotional highs and lows. It’s no wonder that burnout has always been a big problem in our industry. Now the issue is compounded by the coronavirus pandemic, which has brought increased anxiety and feelings of uncertainty. How do you build a high-performing…
 
Reaching out to new clients can be intimidating, especially when the person you want to speak to is a senior executive. What mindset should you possess in order to have the courage to contact key decision-makers? My special guest, Natasha Makhijani has been extremely successful at opening doors at C-level. She’s won major accounts such as British A…
 
In these challenging times, staying the same just won’t cut it. Rather than just battening down the hatches and weathering the storm, what strategic changes can you implement now so you emerge in a position of strength? My very special guest, Mike Brennan shares his thoughts on why redesigning your service offerings is key to success in this challe…
 
In these unprecedented and challenging times, a recruiter can easily lose sight of the “why” and fall into the trap of boredom and burnout. How do you recover from burnout and reignite your passion? My special guest, Sharon Hulce explains how creativity and continuously reinventing yourself can help you overcome these challenges. Sharon is the pres…
 
With the paradigm shift of working remotely in a distributed setting, how do recruitment businesses create a cohesive culture for their employees? In this episode of the Resilient Recruiter, my special guest Boris Epstein shares how he managed to build a company culture consistently aligned with their values while rapidly growing his business to 15…
 
Success in any field is found in knowing your worth, being generous in giving credit, and proactively seeking to bounce forward no matter what setbacks come your way. My special guest, David Perry, perfectly illustrates these ideas through some entertaining and inspiring personal stories. Known as the “Rogue Recruiter”, David is the Managing Direct…
 
If you have ambitions to scale your staffing business, it’s important to understand both the opportunities and challenges involved. Even if you don’t plan to grow a huge recruitment business, I suspect you’ll learn a lot from my special guest, Gerard Koolen. Gerard is the owner of Lugera, a multinational recruiting and staffing agency operating in …
 
How does having a sense of honour help you build relationships at the highest level in your recruitment business? In this episode of the Resilient Recruiter, my guest Richard Hoon will share his perspective gained from a successful 25-year career in recruitment. Richard is the founder and CEO of I Search Worldwide and has been a C-Suite search prac…
 
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