The Challenges of Audio Content Moderation


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This week on Arbiters of Truth, the Lawfare Podcast’s miniseries on our online information ecosystem, Evelyn Douek and Quinta Jurecic talked to Sean Li, who until recently was the head of Trust and Safety at Discord. Discord is experiencing phenomenal growth and is an established player in a space that is the new hot thing: audio social media. And as the head of Trust and Safety, Sean was responsible for running the team that mitigates all the bad stuff that happens on a platform.

Evelyn and Quinta asked Sean what it’s like to have that kind of power—to be the eponymous “arbiter of truth” of a slice of the internet. They also discussed what makes content moderation of live audio content different from the kind we normally talk about—namely, text-based platforms. As almost every social media platform is trying to get into audio, what should they be prepared for?

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