Ep. 155 - Human Element Series - Positively Influencing Behavior Change with Jessica Barker


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This month Chris Hadnagy is joined by Dr. Jessica Barker. Jessica is an award-winning global leader in the human side of cyber security. She is Co-Founder and co-CEO of Cygenta, where she follows her passion of positively influencing cyber security awareness, behaviour and culture in organisations around the world. Jessica was also named one of the top 20 most influential women in cyber security in the UK and is the former Chair of ClubCISO. She is the author of the best-selling book Confident Cyber Security: how to get started in cyber security and futureproof your career AND co-author of Cybersecurity ABCs: delivering awareness, behaviours and culture change.   October 11, 2021.

00:00 – Intro


Managed Voice Phishing     

Managed Email Phishing     

Adversarial Simulations     

Social-Engineer channel on SLACK     



04:21 - How did you get into cyber security?

06:48 – What were you researching before all that?

08:30 – How does human behavior influence technology?

10:00 – How has Covid-19 and the world scene impacted us when it comes to security?

14:26 – When we look on the internet at how aggressive people have gotten, and the anonymity has enabled people to be more terrible to each other, have you seen this aggression over the last 18 months affect security?

17:20 - Bullying

22:05 – Why is it looked at as “bad” to use bonuses when training people?

28:00 – What are the most positive ways to do it right?

32:37 – How would you suggest a company chooses the right “champion”?

36:26 – Finding Jessica on the web:

Twitter: @drjessicabarker

LinkedIn: https://www.linkedin.com/in/jessica-barker/

Instagram: @drjessicabarker


37:20 – Who is your greatest mentor?

Jane Frankland – business leader in cyber security


39:37 - Favorite Books

Confident Cyber Security: How to Get Started in Cyber Security and Futureproof Your Career

Cybersecurity ABCs: Delivering awareness, behaviours and culture change

Human Hacking – Chris Hadnagy

Crime Dot Com – Geoff White

The Optimism Bias – Tali Sharot

Black Box Thinking – Matthew Syed

43:26 – Outro

155 episodes