Ep 112 : Diversity, Customer Service & Employee-Centric Culture - 22nd Annual Business Awards


Manage episode 308374734 series 2701749
By British Chamber of Commerce SG. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Hear from the winners of not one, not two but three awards!

In this episode, hear from Andy Marr, Managing Director, 8build and recipient of our Customer Service Provider of the Year and double category winners Arup Singapore who took home the awards for Diversity & Inclusion Champion of the Year & Employer of the Year, represented by Tan Yoong Heng, Singapore Office Leader & Ayça Özcanlar, Singapore Diversity and Inclusion Committee Lead.

Andy, Ayça & Yoong Heng share with Executive Director, David Kelly, their thoughts on their award win, how vital it is to maintain high standards of customer service, How D&I plays an important role on a daily basis, more on Arup's "Call it Out" program in Singapore and how to lead by placing employees at the forefront of your organisation.

Signup for the weekly BritCham Singapore Podcast newsletter to get exclusive audience content at www.britcham.org.sg/newsletter

139 episodes