What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and other professionals) aren't in the same "service" industry as those companies, but that doesn't mean we can't benefit from employing their rigorous service mindsets. We give you inspiration and tactics to smooth out your processes, bolster your reputation, and increase your revenue - every episode of Five Star Counsel has actionable tips for you to build the firm that clients rave ...
Managing Your Practice is dedicated to providing financial professionals with best practices in key areas such as driving growth, business efficiency, and the client experience. Dimensional Fund Advisors delivers insights based on our history of industry-leading financial advisor benchmark studies and client surveys. We help advisors leverage those insights when making the critical business decisions successful firms face every day. The information is provided in good faith without any warra ...
Learn how to systematically and consistently create profound innovation. Break through traditional thinking! Scott Amyx is a globally renowned expert in product innovation that integrates exponential technologies, out-of-the-box thinking and proven science and research methodologies to create breakthrough new innovations for organizations. On his Forbes column and now on this podcast, he shares research-based best practices on how to generate profound, new-to-the-world innovations that have ...
This podcast features conversations with fundraisers, researchers and thought leaders to help propel your fundraising results.
A blog about securing and using IBM MQ
Every educator has something they are really good at, we want to talk about it. EDU@YourBest is a conversation with anyone in education that wants to share their passion for teaching and learning. Hosted by Matthew Moore; Teacher, Author and Trainer.
This is the official account for http://socialmediaclub.org/ a global organization of people who explore social media, its theory, its ethics, its practice and its implications.
Voices of Data Protection is a show about the latest processes and solutions to help you manage your data, keep it safe, and stay compliant. We talk with industry experts, leaders, and program managers from Microsoft to learn how digital transformation is accelerating the need for compliance, how organizations are navigating this new landscape, and learn best-in-class practices and solutions to get your organization started and bring compliance to the next level. Learn more by visiting the M ...
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Bilingual Avenue with Marianna Du Bosq


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Bilingual Avenue with Marianna Du Bosq
Interviews with experts and parents sharing best practices for raising and teaching bilingual children.
Bilingual Avenue is a podcast created for parents raising bilingual children and educators teaching dual language learners. The Bilingual Avenue podcast is a guide on what to do, how to do it and what to expect when working with multilingual children. Tune in for insightful interviews with experts and parents as they share best practices, failures, obstacles and inspiration to guide your journey with bilingual children. If you are looking for resources, strategies and actionable tips, Biling ...
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Managing Your Practice


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The Five-Step Framework for Growing Your Business Through Deliberate Practice
48:01
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Craig Wortmann, CEO of Sales Engine and a clinical professor at Northwestern University’s Kellogg School of Management, discusses how top-performing firms may emulate the way elite athletes or musicians enhance performance through deliberate practice. He shares a five-step framework built on purposeful action that may help you become more effective…
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Five Star Counsel Podcast


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94. Privacy Policies, Automation, and Why You Should Care w/ Donata Stroink-Skillrud
32:32
32:32
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When's the last time you looked at your website's privacy policy? Do you even have one? Are you automating tedious tasks like this? Our guest this week is Donata Stroink-Skillrud, founder of Termageddon, a company that automates the creation of Privacy Policies, Terms of Service and more, and keeps those automatically updated on your site as your w…
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Innovating with Scott Amyx

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Longevity Panel with Feelmore Labs at Astor Perkins April 2022
22:54
22:54
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Health & Well-Being: Technology for Better Sleep with Francois Kress, CEO of Feelmore LabsBy Scott Amyx
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Five Star Counsel Podcast


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93. Crafting and Safeguarding Your Online Presence w/ Ruth Carter
32:32
32:32
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Are you comfortable with your online presence? Can you effectively separate your business and personal personas? Should they be the same? What are the Rules and guidelines for playing online, especially on Twitter? Our guest this week is attorney Ruth Carter of Carter Law and GeekLawFirm.com. Ruth's practice covers IP, social media and internet law…
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Innovating with Scott Amyx

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Scott Amyx Keynote at Astor Perkins April 27 2022
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Scott Amyx Keynote at Astor Perkins April 27 2022By Scott Amyx
John is back, delivering some fun, quick-hitting tips, tackling a host of great listener questions. How do you respond to clients who want to go to the front of the line and skip your normal intake process? How to respond when you've screwed up? You mentioning Disney and Four Seasons makes sense when discussing service, but why do you include Amazo…
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Innovating with Scott Amyx

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Interview with Lyron Bentovim CEO and D.J. Smith CCO of The Glimpse Group
36:29
36:29
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The Glimpse Group is a virtual reality & augmented reality platform company.By Scott Amyx
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Five Star Counsel Podcast


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91. Thriving With a Dual-Profession Niche Practice w/ Boyd Shepherd
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Do you come from a non-legal professional background? Wonder how you can build a practice that draws from that knowledge you have? Our guest this week is Boyd Shepherd, founder of Legal Dental. Boyd started his career as a dentist, and eventually transitioned to practicing law, focusing his specialty on helping dental professionals with their parti…
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Innovating with Scott Amyx

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Interview with Ritukar Vijay CEO of Ottonomy
26:58
26:58
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Ottonomy robots help navigate businesses with staffing shortages for retail and restaurant industries.By Scott Amyx
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Managing Your Practice


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Connecting the Dots: How to Drive Growth Through Your Culture, People, and Client Experience
40:15
40:15
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Investing early in the next generation of leaders may be the key to your firm’s longevity, but it can be difficult to balance short-term revenue and profit objectives with long-term business goals. Cameron Passmore, portfolio manager and executive chairman of PWL Capital in Canada, shares from more than 20 years of experience in creating a culture …
This week, we're once again taking a look back at the last nine episodes of the show, recapping the main points, and adding a little more perspective and discussion. We've had such great guests, and want to really sink these lessons and takeaways in, and give you a chance to hear the main points on any episodes you might have missed. 81. The Art of…
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Innovating with Scott Amyx

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Interview with Beena Ammanath Executive Director of the Global Deloitte AI Institute
29:37
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Beena Ammanath, Executive Director of the Global Deloitte AI Institute and Founder of Humans For AI.By Scott Amyx
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Five Star Counsel Podcast


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89. The Consumerization of Legal w/ Kim Bennett
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31:27
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Do you understand what legal consumers actually want? What level of service they need? What potential clients are afraid of? What can we, as attorneys, learn from other non-legal industries? Our guest this week is Kim Bennett. Kim is the founder of K Bennett Law LLC, a boutique subscription legal services law firm that helps small businesses protec…
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Innovating with Scott Amyx

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Interview with Dr. Prineha Narang Assistant Professor of Computational Materials Science at Harvard
34:06
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Dr. Prineha Narang, Assistant Professor of Computational Materials Science at Harvard University & CTO at Aliro TechnologiesBy Scott Amyx
In March 2022, I attended the fabulous ABA Tech Show in Chicago, and I had a chance to hear from some amazing speakers, and even chat with a few for our show. I asked our guests the same four questions: Describe the topic you’re talking about at the conference Give me one takeaway from your session Tell me one thing you've learned here at ABA Techs…
Sisu is a decision intelligence engine that accelerates data exploration for analysts and business leaders alike.By Scott Amyx
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Five Star Counsel Podcast


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87. Building the Data-Driven Law Firm w/ Ed Walters
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How often do you make decisions based on a limited sample size? A hunch? A loose smattering of options and outcomes you've experienced? It's time you start making your business and legal decisions based on hard data. Our guest this week, Ed Walters, is the founder and CEO of Fastcase, a legal intelligence company, and author of the book Data-Driven…
Astor Perkins AI ethics panel with Nell Watson, Nonresident Senior Fellow at the Atlantic Council, Vice-Chair at IEEE, and AI Faculty at Singularity University, Evanna Hu, CEO of Omelas, Nonresident Senior Fellow at Atlantic Council and Lecturer at NATO and Patricia Shaw, IEEE Standards Member, Contributor & Consultant.…
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Managing Your Practice


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System & Soul: Why Your Practice Needs Both to Thrive
41:35
41:35
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As a business leader are you focused on the systems or the soul side of your practice? Are you building a team that focuses on both? Benj Miller, co-founder of the business operating framework System & Soul, joins Dimensional’s Catherine Williams to share the six key elements leaders can focus on to support client satisfaction, employee development…
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Five Star Counsel Podcast


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86. Tech Trends You Shouldn't Spend Money On (Yet) w/ Jess Birken and Jared Correia
31:50
31:50
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If you spend any amount of time online, you're getting bombarded with every new tech invention that's out there, but should you be investing any of your time as a lawyer in getting these new technologies invested and integrated in your business? I've brought back Jess Birken and Jared Correia, because they both have strong thoughts on how and when …
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Innovating with Scott Amyx

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Astor Perkins Quantum Computing Startups April 2021
18:43
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Astor Perkins quantum computing startups with Peter Chapman, CEO of IonQ and Ilana Wisby, CEO of Oxford Quantum Circuits.By Scott Amyx
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Five Star Counsel Podcast


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85. Going Solo and Thriving with Your Practice w/ Carolyn Elefant
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Are you toying with the idea of going solo, but scared to take the leap? How do you know when it's time? How do you know where to start? How you do effectively serve your clients and run a business by yourself? Our guest this week is Carolyn Elefant, and she's a guru for lawyers ready to start their own practice. She's the author of "Solo By Choice…
Astor Perkins longevity panel with Dr. Joao Pedro De Magalhães, Professor at University of Liverpool and Chief Scientific Officer at Centaura, Professor Nir Barzilai of Medicine and Genetics at Albert Einstein College of Medicine and Director of the Einstein-Institute for Aging Research and Dr. Eric Verdin, President and CEO of the Buck Institute f…
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Five Star Counsel Podcast


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84. Delivering Real Value with Subscriptions w/ Jonathan Tobin
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Could you be making more money with a subscription service? Possibly, but how do you create one tailored to your client base? How do we make sure we're delivering value for subscribing clients? Our guest this week is Jon Tobin, founder of Counsel For Creators, where he helps creative businesses on legal matters involving intellectual property, tech…
Astor Perkins space panel with Tess Hatch, Partner at Bessemer Venture Partners, Jeff Crusey, Investment Manager at Seraphim Capital, James Powell, Co-Founder of Dawn Aerospace, Blair DeWitt, CEO of Lunar Station Corp and Simon Gwozdz, CEO of Equatorial Space Systems.By Scott Amyx
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Five Star Counsel Podcast


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83. Finding Your Email Solutions w/ Jess Birken
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How many hours a week are you spending on your email? Think about it. Is that time spent really your highest and best use? How are you going to find YOUR email solution? If you've been listening to the last two episodes, I think you know that you should be thinking about outsourcing your inbox. But there are still so many questions about how to rea…
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Innovating with Scott Amyx

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Interview with Sam Poirier CEO of Potential Motors
27:34
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Potential Motors is an electric vehicle technology company developing advanced control software for the next generation of off-road vehicles.By Scott Amyx
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Five Star Counsel Podcast


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82. Email Delegation for Attorneys w/ Maddy Martin, Jess Birken, and Tyson Mutrux
1:00:21
1:00:21
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How do lawyers get started with an email-focused assistant? How do we overcome the biggest personal mental roadblocks to handing off those reins? What’s stopping YOU from doing this today? This week’s episode is a little different than normal - it’s episode two in our three-episode series on outsourcing email. I took part in a panel discussion host…
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Innovating with Scott Amyx

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Astor Perkins Quantum Computing Panel April 2021
27:31
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Astor Perkins quantum computing panel with William Hurley, CEO of Strangeworks, Peter Chapman, CEO & President of IonQ, Dan Caruso, Executive Chairman at ColdQuanta, Professor Winfred Hensinger from the University of Sussex and Dr. Joe Fitzsimons, CEO of Horizon Quantum Computing.By Scott Amyx
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Managing Your Practice


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Why Leveraging Technology in Your Advisory Firm Has Never Been More Important
44:17
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As the world becomes more comfortable with rapid technology advancements, has your firm considered how the client experience is changing as a result? With seemingly endless options, how do you know where to make investments that have a lasting impact? Doug Fritz, CEO of F2 Strategy, joins Catherine Williams, Dimensional’s Head of Practice Managemen…
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Five Star Counsel Podcast


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81. The Art of Email Delegation w/ Lizzy Brooks
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Are you spending half your day replying to emails? Are you staring at a big red number in the thousands on your email app? How can you possibly get your emails under control and even off your plate? Emails are robbing you of your valuable time, and though it sounds impossible, you really can delegate and hand most of that work off to an assistant. …
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Innovating with Scott Amyx

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Astor Perkins Space Early Stage Startup April 2021
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Astor Perkins early stage space startup with Patrick Shannon, CEO of TrustPoint.By Scott Amyx
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Fundraising Voices from RNL


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Gift Officer On The Road: Mike Herdlick from Tiffin University
21:48
21:48
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I've always wanted to grab a gift officer right in the middle of donor visits and ask "how's it going." On this episode, Mike Herdlick from Tiffin University joins the podcast, live from a Hampton Inn. He was a professor, a Dean, and now he's a fundraiser. We talk about how relationships matter in getting appointments and boosting excitement about …
It's time for our listeners to get their burning questions answered! John delivers some fun, quick-hitting tips, tackling a host of great listener questions ranging from tech tools to gifting to Web3 to John's penchant for The Dillinger Escape Plan. As we mention at the end of the episode, if you have questions for our next Q&A episode, please send…
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Innovating with Scott Amyx

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Astor Perkins Cybersecurity Panel April 2021
25:13
25:13
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Astor Perkins cybersecurity panel with private family offices: Peter Yapp, Partner at Schillings, Owen Duckman, Managing Director at Wittington Investments, Frank Cress, CTO of Tawani Enterprises and Neel Mullick, CISO of Trusted Family.By Scott Amyx
This week, we take a look back at the last nine episodes of the show, recap the main points, and give a little more perspective and discussion. We've had such great guests, and want to really sink these lessons and takeaways in. Join us for some quick-hitting breakdowns and service wisdom. We break the episodes down thusly. Workflow/Management/Empl…
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Innovating with Scott Amyx

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Astor Perkins Climate Change Mitigation Growth-Stage Startup April 2021
26:38
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Astor Perkins Climate Change Mitigation Growth-Stage Startup April 2021 with Daniel Katz, CEO of Orbital Sidekick.By Scott Amyx
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Five Star Counsel Podcast


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78. Five Star Counsel Coaching Session w/ Greg Steele
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For the first time on this program, we're turning the tables a bit and inviting our guest to receive live feedback and consultation from John on their firm's client service systems and overall philosophy. This week on Five Star Counsel, we're talking with Greg Steele of Greg Steele Law in Anderson, SC. Greg has some unique challenges as both a smal…
Astor Perkins Space Growth-Stage Startups April 2021 with Olivier Richard in lieu of Christian Patouraux, of Kacific Broadband Satellites and Fabien Jordan, CEO of Astrocast.By Scott Amyx
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Managing Your Practice


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Tips for Navigating the Compliance and Regulatory Landscape in 2022
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Compliance plays a critical role in financial services, but keeping up with regulations from the SEC, FINRA, and individual states can be overwhelming. How do you ensure that you’re interpreting them correctly? Do you have processes in place to protect your clients and team? Are you prepared if you get audited? Leila Shaver, founder of My RIA Lawye…
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Innovating with Scott Amyx

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Interview with Francois Kress CEO of Feelmore Labs
30:10
30:10
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Feelmore Labs is a health & wellness technology company pioneering a new category of wearable devices that train and tune the nervous system.By Scott Amyx
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Five Star Counsel Podcast


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77. Utilizing Webinars to Land Your Ideal Clients w/ Paul Yokabitus
30:18
30:18
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Are you curious about using webinars to attract clients? How do you get started? What's the right path for you and your firm? Paul Yokabitus is our guest this week. Paul is the founder of Cary Estate Planning and Planwell Legal, where he practices Estate Planning law. Paul took what was looking like a disastrous downturn at the start of the pandemi…
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Five Star Counsel Podcast


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76. Reimagining Your Workplace for the New Normal w/ Anthony Davies
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Is your office culture non-existent in a post-pandemic world? Are you struggling with a hybrid, virtual and in-person, work arrangement? How do you create a working environment that suits the new normal? I think most of our listeners understand that the new expectation for many workers in the U.S. is a higher level of work flexibility, in both time…
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Innovating with Scott Amyx

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Astor Perkins Optimizing Human Performance Panel April 2021
26:56
26:56
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Astor Perkins Optimizing Human Performance Panel April 2021 with Susan Paley, CEO of DropLabs, Julianne Hough, Damian Vaughn, Retired NFL tight end, Dr. Chris Bertrum and John Amaral.By Scott Amyx
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Five Star Counsel Podcast


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FSC REWIND: Ditching the Billable Hour w/ Jonathan Stark
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We're on a brief break this week after the holidays, but we still want to give you something to think about (or revisit) in the mean time, especially if you missed it the first time around. Check out our chat with Jonathan Stark about how to ditch the billable hour pricing format. What could your business be like if you were no longer chained to th…
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Innovating with Scott Amyx

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Astor Perkins Autonomous Vehicles Panel April 2021
27:02
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Astor Perkins Autonomous Vehicles Panel April 2021 with Dr. Maha Achour, CEO of Metawave and Quin Garcia, Managing Director at Autotech Ventures.By Scott Amyx
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Five Star Counsel Podcast


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75. Perfecting Your Holistic Sales Process w/ Allison Williams
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Is your sales process structured? Do you even have a sales process? How can a sales process affect your overall client service? Allison Williams of Law Firm Mentor joins us this week to discuss just that. Law Firm Mentor provides coaching services for solo and small law firms, and one of her specialties is perfecting their sales process. We've talk…
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Five Star Counsel Podcast


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74. Optimizing for Google My Business w/ Paul Cashman and Wes Lungwitz
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As a small attorney, you know how important Google is to your business. But you might not realize that your Google My Business profile - the info that pops up when someone googles or searches for your firm in Maps - might be your firm's real key differentiator between you and your competitors. This week, I'm joined by Paul Cashman and Wes Lungwitz …
Astor Perkins hydrogen panel with Dimitar Enchev, Managing Partner at Postscriptum Ventures, Dr. Alex Ivyenka, CEO of HyPoint and Andrew Coors, CEO of Modulus Hydrogen.By Scott Amyx
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Fundraising Voices from RNL


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Board Diversity - Key Strategies for Furthering Inclusion with the GHJ Foundation
20:43
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Our boards, who give us advice, guidance and often, big gifts, are an important area of support in our advancement efforts. But we're not doing great with diversity on our boards. Just 22% of board members nationwide coming from underrepresented backgrounds. We have work to do. GHJ and the GHJ Foundation have been hard at work on this issue, and we…