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What would a law firm built by the founders of Disney, Four Seasons, Amazon, and Zappos look like? Lawyers (and doctors, barbers, accountants, and other professionals) aren't in the same "service" industry as Four Seasons, Disney, and restaurants, so following they do can lead to wasted time, money, and effort. So every episode has actionable tips for you to build the firm that clients rave about!
 
Every educator has something they are really good at, we want to talk about it. EDU@YourBest is a conversation with anyone in education that wants to share their passion for teaching and learning. Hosted by Matthew Moore; Teacher, Author and Trainer.
 
Proven, Practical, Profitable Innovation FREE PODCASTS provide innovation Best Practices that major national and international companies have paid $250K-$1.4M to access and use. The subjects covered include innovation fundamentals, innovation process toolkits, real-world innovation case studies, interviews with innovation leaders, and late breaking innovation news. Richard has spent most of his career in and around innovation – senior leader at Procter & Gamble and Gallo, professor at Arizon ...
 
Learn how to systematically and consistently create profound innovation. Break through traditional thinking! Scott Amyx is a globally renowned expert in product innovation that integrates exponential technologies, out-of-the-box thinking and proven science and research methodologies to create breakthrough new innovations for organizations. On his Forbes column and now on this podcast, he shares research-based best practices on how to generate profound, new-to-the-world innovations that have ...
 
Voices of Data Protection is a show about the latest processes and solutions to help you manage your data, keep it safe, and stay compliant. We talk with industry experts, leaders, and program managers from Microsoft to learn how digital transformation is accelerating the need for compliance, how organizations are navigating this new landscape, and learn best-in-class practices and solutions to get your organization started and bring compliance to the next level. Learn more by visiting the M ...
 
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Bilingual Avenue with Marianna Du Bosq

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Bilingual Avenue with Marianna Du Bosq

Interviews with experts and parents sharing best practices for raising and teaching bilingual children.

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Bilingual Avenue is a podcast created for parents raising bilingual children and educators teaching dual language learners. The Bilingual Avenue podcast is a guide on what to do, how to do it and what to expect when working with multilingual children. Tune in for insightful interviews with experts and parents as they share best practices, failures, obstacles and inspiration to guide your journey with bilingual children. If you are looking for resources, strategies and actionable tips, Biling ...
 
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show series
 
Does the term "Sales" make you shiver? Are lawyers, law firms, and legal services somehow above a lowly sales process? Sales is all about need fulfillment, and your clients have needs! That you can fulfill! You're not selling them on something they don't need, you're helping them solve their problem, or move their needle on an important issue. Stev…
 
How much time could systems and processes save you every week? If one new program or app or template could save you 2 hours a week, would you use it? Stacy Carlson is the Partner Manager at TextExpander, where she helps businesses consistent communicate smarter and faster across all their channels. She focuses on systems and processes, and is a sel…
 
Do clients need to understand the process, terminology, and documents we're creating for them? Of course they do, and clients are much happier and less stressed when they understand what's going on. And, as a bonus, they appreciate us and the value what we bring to their situation. But how do we make it easier to explain and translate the specific …
 
Is your intake process getting your firm the results it needs? Is your intake process creating barriers for potential clients? Could it be refined or totally reworked? This week, we're joined by Billie Tarascio, successful attorney and co-author of Tiger Tactics: Powerful Strategies for Winning Law Firms. Billie is a master of the intake process, a…
 
You don't have the time or luxury of slowly getting new employees up to speed. You owe it to yourself and your firm to get new hires trained efficiently. This week, Matt Gjertsen joins us - he's a former U.S. Air Force instructor pilot and Manager of Training and Development for SpaceX who's founded Better Every Day Studios, focused on transforming…
 
What kind of questions are you asking in your interviews? Do you know what are you even looking for? This week, we're chatting with Davis Nguyen. Davis is a former consultant and founder of My Consulting Offer, where he coaches recent graduates and students on how to get through the interview and promotion process at management consulting firm McKi…
 
Is your website god's gift to legal world? Perfect in every way? I'm gonna bet there's at least a *little* room for improvement, if not a lot. You could be leaving a lot of deals on the table, and passing on a ton of revenue by not optimizing your site for conversions. Our guest this week gives us some simple changes and things to consider when des…
 
How do we integrate new tech in a way that improves the experience for clients and makes it easier for you and your employees to serve your clients? Colin Levy is a legal technologist and former in-house attorney who explains how not all technology, even legal-specific tech, is appropriate for every practice. Tech can be a distraction and a roadblo…
 
How can we delegate and distribute more work off our plate so that things get done faster and more consistently? This week, we're talking with Sam Mollaei. He has started and currently runs seven virtual law firms, outsourcing work without the massive overhead. He's also served over 7,000 legal clients gathering over 2,500 5-star Google reviews. Sa…
 
Is your practice going to be replaced by robots? Should we run screaming away from the impending tech overlords? This week, we're talking with Joshua Lenon, the Lawyer-in-Residence at Clio. Earlier this year, Joshua reviewed dozens of new legal technology options across various categories, looking for the best of what's coming next. When we recorde…
 
When you get on an initial call with a new client, do you know what questions you must have answers to by the end of that call? How much time do you spend building rapport and understanding? In this episode, we're talking with Brock Hendricks, and he'll share how the best practices of premium sales and service can help your legal team focus on the …
 
Are you a firm owner with feelings of burnout? Are you an attorney with work-life boundary issues? It's so common and easy for us attorneys to let our mental health take a backseat to our work and our businesses. Dr. Sherry Walling helps smart people do hard things. She is a clinical psychologist, speaker, podcaster, angel investor, entrepreneur, y…
 
Does the idea of sitting before a state bar grievance panel sound like a fun time? About as much fun as a root canal or an IRS audit, right? But what can we do to help avoid grievances altogether, even from those high-maintenance clients? Lisa Gonzalez is a defense attorney and Associate Judge who served as a member of the State Bar of Texas Grieva…
 
Marc A. Pitman, CSP®, The Fundraising Coach, joins the podcast to talk about how we've all adapted this year, the power of investing in your personal development, and key things fundraisers need to do as we transform donor engagement going forward. Marc says: It's about finding your unique style. His new book, "The Surprising Gift of Doubt," challe…
 
Greg Warner at MarketSmart is known for challenging the norm. In this conversation, we talk about the best ways to find major and planned giving donors. Spoiler alert: it's not moves management, or relentlessly sending gift officers at them. We talk about the value of engagement, crafting a great donor experience, and how data is changing the way w…
 
What could your business be like if you were no longer chained to the billable hour? Do you think your business model is even feasible without the billable hour? Does making the leap away from hourly billing sound terrifying? Stupid? Suicidal? Jonathan Stark is a former software developer who is on a mission to rid the world of hourly billing. He w…
 
Great client service is the bedrock of great marketing. It's the core of the snowball of referrals, reviews, and happily returning clients. Legal marketing specialist Jordan Ostroff of LegalEase Marketing and Jordan Law Fl joins us today to connect the dots between our marketing strategies and our client service standards. When we understand what o…
 
Are you thinking about building a course for clients, colleagues, or your own employees? Where do you start? How do you even approach what can be a huge undertaking? Stephen Ladek of LMS Pulse joins us - he's an e-learning expert with loads of experience in the structural design of courses, testing of skills, and e-learning tech. He's got a unique …
 
What if your head wasn't full of stressful thoughts all day? How would it change your work? How would it change your approach to clients, judges, employees, challenging situations? This week we're joined by Olivia Vizachero, the Less Stressed Lawyer. She's here to discuss stress management, understanding what truly causes your stress, and helping u…
 
Not all leads are created equal. What if you could use technology and data to qualify, predict, and automatically parse out the bad from the good from the great potential clients? With a combination of human sense, digital data, and a little bit of setup, you can have a powerful, time-saving system for scoring your leads. Friend of the show and aut…
 
Your service and your marketing are intertwined much more than you think. Your marketing tells clients what to expect, who you are, and how you operate. That expectation sets the stage for your actual service delivery. Gyi Tsakalakis of AttorneySync joins the show to explain how you can reduce client anxiety, friction, and uncertainty with your mar…
 
You might think the billable hour is your only option. You might think that legal subscriptions will be an easy ticket to free, passive income. You might think your practice isn't even suited to subscriptions. Dan Lear of Gravity Legal joins us to challenge all those assumptions about subscriptions, and give you tips on how you can make them a real…
 
Great service and growth starts with your firm's team. The way you screen and attract applicants, and ultimately hire and train your team shapes the entire customer dynamic. Get some invaluable tips on the interviewing, hiring, and onboarding process for your employees - an even a few things to think about from the applicant side. FiveStarCounsel.c…
 
Is your marketing plan a slot machine or a vending machine? Are you just tossing money at marketing efforts hoping to strike gold? Or do you know what results you'll get every time? Chelsea Williams of Core Solutions Group brings knowledge from the accounting & tax world to discuss some really powerful ways to critique your marketing strategy, make…
 
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