show episodes
 
Enlightening information on the latest business cloud technology that will elevate your career in IT. Every week, we bring in experienced engineers and experts from various business cloud service providers to discuss tactical tips that IT professionals can use to improve their company's profit... through the cloud. From VoIP to IaaS to WAN, this show will give you the information that you never have time to learn... and that your boss wants to hear.
 
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show series
 
Have you ever looked at a telecom or cloud contract and thought "why even bother..."? Matt Milhauser is the VP of Strategy and Innovation for Advantix... and he's also a Samurai of contracts. You'll learn Matt's 5 things to look for in a vendor contract and how to negotiate them so well that you'll walk away as your company's contract HERO!…
 
Learn when Office 365 may not be the best fit for your company... and the great alternatives you might have. Rapidscale Sales Engineer, David Lagumbay, details the specifics that may rule out Office 365 for your company but then explains how you can replicated Office 365 in a private cloud, in order to overcome the standard version's shortcomings.…
 
Learn how IT Professional and AeroComInc.com client, Paul Li, has thrived for 25 years in his IT career. Paul shares his story with us, and tells us about his most difficult time in IT, how he approaches management feedback and much more!
 
Learn what technologies your company can integrate with your VoIP phone system that will make your employees more productive and happier at work. Sangar Sofi, sales engineer from Jive Communications joins Mike to tell a real customer story of a company that didn't realize how many additional applications they could integrate with their Jive hosted …
 
Learn how inContact's new contact center feature is allowing contact centers to integrate diverse workflow tasks into a single contact center queue. Mark Colclasure is a sales engineer for inContact and he will walk you through several examples of how company's can get more efficiency from their contact center staff by integrating a multitude of di…
 
Learn how to improve your company's VoIP call quality by adding SD-WAN to your VoIP service. Listen to Vonage Business' Sales Engineer, Jake Fry, explain how SD-WAN performs voice improving tasks like Forward Error Correction, Deep Packet Inspection and Multi-Path Selection.
 
Learn how to make sure your company never gets stuck with an insufficient Internet connection. Jay Wilson, Sales Engineer for Tier 1 ISP, Cogent Communications, joins Mike to discuss ways to identify possible bandwidth problems and how to plan for them. Josh Chamois also pays us another visit to talk about a recent promotion that you don't want to …
 
Did you know that Fixed Wireless has a great argument for being MORE reliable and secure than fiber? California Internet founder and CTO (and fixed wireless technical genius), Ryan Hauf joins Mike for a fascinating discussion on Fixed Wireless Internet access for business. They discuss the technical facts surrounding security, reliability, bandwidt…
 
When you ordered that back-up Internet line for your company, did you ask your building management company for a map of how the cables are entering the building? Did you ask the provider for a map of the collapse points? If not, no worries. Listen to John Stephens conversation with Mike, take notes and use his tips when your next contract expires. …
 
Putting your company's Internet service and phone service (and sometimes your MPLS service), on the same circuit can save a lot of money and allow you to get a faster Internet connection (by utilizing your unused voice capacity). But the downside is that it reduces you down to a single point of failure for all services, simultaneously. Windstream e…
 
Jose DeHoyos has seen a lot of real-life scenarios of the good things that can happen with a fantastic business Internet connection. But he's also seen the bad. Jose joins Mike to give some tips on Dedicated Internet Access Security and Continuity. Basically... the art of keeping your connection safe and up. He also has a great story that you've go…
 
We know our mobile phones are getting fantastic Internet these days, so can we use 4G for business Internet? Broad Sky Networks' Maureen Donovan joins us to discuss 4G Wireless for business. She and Mike talk about everything from bandwidth maximums, to equipment, to cost, to bonding multiple connections and also what lies ahead for this technology…
 
Jason Cutler from Microsoft's 2015 Partner of the Year, Sada Systems, joins Mike to review the essential items IT teams need to review before making the jump to Office 365. Using Jason's blueprint, IT professionals will be well prepared before shopping for Office 365 and will not have any surprises when it comes time to gather pricing. Mike and Jas…
 
United Layer sales engineer, Saad Saleem tells Mike a customer story from six months ago, where an IT team became heroes by expanding their IT infrustructure without spending money. Mike also offers a huge time saving free gift to our podcast listeners.
 
Co-Host of the hit IT podcast, Packet Pushers, Ethan Banks, joins Mike to tell some fantastic stories about his journey in IT. From his haunting memory of the "Broadcast Storm" that took his credit card processing data center down, to how he used SharePoint to allow the higher-ups to see his work, to that time a boss told him he was too harsh on co…
 
If you are afraid of latency with your company's cloud applications, the easiest "first step" is to understand the possible causes within your own local environment. Matrix's Director of Sales Engineering, Rich Erickson, discusses the most common local culprits of cloud latency and how the IT Department can avoid them. Mike also has a special free …
 
SIP? PRI? Hosted VoIP? We know you don't care about any of them but which should your company be using? Mike takes the mic and answers this question for IT Nation. Having worked with voice from every provider imaginable for 17 years, and a consumer of business voice for 13, Mike has strong opinions on this topic and let's 'em fly.…
 
Long-time voice and data engineer and current sales engineer for Fusion, Roger Arnett shares 5 best practices for insatlling SIP trunking. Roger has engineered hundreds of SIP installations and has gathered a vast amount of wisdom on this topic. From how to evaluate your access method, to how to fill out porting paperwork properly, to how to set up…
 
Appia's Co-Founder and VP of Legacy Systems, Bill Bollinger, discusses his tips for IT Departments on SIP Security. As someone who's been around VoIP for as long as anyone and who's company has thousands of SIP hack attempts everyday, Bill knows his stuff and has some simple yet great tips when it comes to how to choose a secure SIP provider, how t…
 
Today, James Cancel is in charge of Velis4's N.O.C. in Los Angeles but prior to working at Velis4, James was once a Hosted PBX repair engineer... and boy did he learn a painful technical lesson once on a large hosted VoIP installation. So much so that the Chief of Police got involved!
 
Internap's Director of Solutions Engineering, Paul Herrick, discusses 2 great tips on how to overcome some of the hurdles to deploying BareMetal Cloud vs. traditional Cloud VM's. These strategies will absolutely help reduce costly deployment mistakes, prior to purchasing. He also tells a great story of why he was raiding the office fridge at midnig…
 
Steve Tarver, Principal Engineer at CenturyLink discusses several ways IT professionals and Sys Admins can "Level Up," and become an extremely valued and sought-after professional, through using automation and shifting to a Dev Ops mindset.
 
Mike Smith chats with acclaimed cloud expert, Brian Gracely, co-host of hit podcast, The Cloudcast. Brian recounts fascinating stories about his career, including his most difficult moment, what he did to attract praise from his bosses, a time when a boss gave him constructive criticism and a story from an inbound call at Cisco that will make your …
 
In this episode, Evolve IP's Manager of Sales Engineering, Raj Palat, outlines his insightful "Data Center Diamond" approach to cloud implementation. It's a holistic approach to evaluating your cloud decision from every angle, which is exactly what your boss will love to see.
 
I list the top questions you should ask yourself before you start shopping service providers for Cloud VM's (a.k.a. Public Cloud). This list is the result of hours of research I did, calling tens of providers and asking them what differentiates their service from their competition.
 
So you've decided to move to SDWAN. What should your IT department do to make sure you have a smooth installation? To answer these questions, we invited an expert SDWAN engineer, Jack Dolan from Aryaka, to speak with us. Aryaka has been doing SDWAN as long as anyone so they absolutely know what needs to be done! Jack explains 5 specific tactical it…
 
Your company is shopping for a WAN service, such as MPLS, SDWAN, EPL (a.k.a. Point to Point), or IPsec VPN. And you want to pick the right technology and best provider...quickly. Well your ability to do the above is going to heavily depend on the questions you ask, up-front. Both to yourself and the service providers. In this show, I will outline t…
 
What is SDWAN and what are the benefits? How does it compare to MPLS and other business WAN services? We bring an extremely experienced, long-time provider engineer, David Kline from TelePacific Communications, to answer all of these questions for you (IT Professionals). You might be shocked at some of the value-add benefits SDWAN can bring to the …
 
Everything you need to know about the Cloud Therapy podcast! Who's it for, what we're going to talk about, why is that important, how often new shows will be released, the average show duration, and who the heck is Mike Smith and AeroComInc.com?
 
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