show episodes
 
Cohere will go beyond discussions of online community, social networks and social media and look at the bigger picture - perhaps the biggest picture: the complex, digitally augmented global community we now all belong to, whether we like it or not! The Big Idea: Complex human networks have sprung up globally, driven in large part by exponential technologies such as AI, automation, and space-based internet. Imagine what will happen when three billion more people come online in the next five y ...
 
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show series
 
On this episode of the Cohere podcast, Lauren and Bill welcome author and community strategist Carrie Melissa Jones. Carrie has been managing online communities since the early 2000s. Over the course of her career, she has trained, advised, and coached leaders of thousands of online communities. Carrie is the coauthor of Building Brand Communities.…
 
One of the most difficult parts of managing a community is ensuring everyone adheres to a universally acceptable system of behavior. With events, there is generally a Code of Conduct that makes it clear what behaviors are acceptable, what behaviors aren’t, and the consequences of operating outside of the rules. Sometimes it falls on an individual o…
 
On this episode of the Cohere podcast, Bill Johnston and Dr. Lauren Vargas are joined by pioneering community strategist and manager Gail Ann Williams. Gail watched the dawn of online communities through her participation and eventual leadership position at the WELL - one of the first successful large-scale online communities. Prior to any research…
 
It’s easy to say that Developer Relations and Community Management is not universal, but sometimes, we focus so much on what is being done in our part of the world that we can forget how things might be different in different places. In this episode, we decided to try something a little different. We reached out to folks around the world to tell th…
 
In the first episode of Season 2 of the Cohere podcast, Bill Johnston and Dr. Lauren Vargas explore the concept of "network" as it relates to online and real-life communities. In the episode they cover: The many definitions of “Network” The technical infrastructure linking people and things The implicit and dynamic connections between people in a g…
 
We are thrilled to announce Season 2 of the Cohere podcast! I say "we", because I'm joined this season by Dr. Lauren Vargas. Together, we will explore the role networks play in our lives, and the range of disciplines and range of research focused on the emerging field of network science. The reason for the focus on networks? Complex human networks …
 
Creating a place for your specific community to gather online is a challenge every Developer Relations or Community team is likely going to address at some point, whether it’s because your executive team is asking you to create this space or you see a need for it. In this episode of Community Pulse, we talk to two specialists in the community indus…
 
Developer Relations professionals are known for creating a lot of content and the platforms that are available to us seem to grow by the day. For this episode of Community Pulse, we’re diving into what platforms exist today and what types of content works best for each channel. We’re joined by two guests: Cassidy Williams and Joe Karlsson, who are …
 
As the number of engineering and developer jobs continues to grow and the skillsets diversify, DevRel has seen a wave of people being let go, followed by a sudden growth in hiring across the tech industry. Taking a look at these trends over the last year or so, we decided we would go to the experts to explain how hiring looks from the recruitment s…
 
While DevRel holds some universal truths, there is at times a difference between how we handle our external communities as opposed to our internal communities. While we are still bringing people together, some of the approaches and interested parties may change. How do we foster communities and communicate feedback within an organization? Is it so …
 
As we’ve mentioned in previous episodes, budget concerns are an ever changing part of working in DevRel. Now more than ever, DevRel teams are expanding their functions and responsibilities while stretching the idea of how we do the things we do. In this episode, we sit down with Bear Douglas of Slack to talk budgets, what budget allocations mean to…
 
We’re almost 8 months into a global pandemic. The last time we gathered to discuss COVID-19, we were mere weeks in and scrambling to figure out how to adjust. Given how much has changed since then, it was time for another Community Pulse LIVE! Our questions include “What have we learned?” “How the pandemic has changed our perception of attending in…
 
As companies are starting to realize that Developer Relations can be a competitive advantage, we’ve been noticing more and more job descriptions for Developer Advocates or DevRel Professionals who are the first non-engineering hire at early-stage startups. But when you’re an early hire working alongside the founder and a few engineers, what does yo…
 
In this episode of the Cohere podcast, I speak with Will Roberts, a data scientist at IBM, about the implications of data science and AI for online communities. Will and I talk through: A definition of AI / ML How machine learning is being applied in the enterprise More specifically, how ML & AI are / might be applied to customer experience general…
 
Vincent Boon is a giant in the community space. A natural community leader, Vincent initially saw the power of community when hundreds of people began to show up to learn to play poker at his meetup. From there Vince went on to build pioneering communities in the gaming space, and create a fundamentally new model of community-powered business at Gi…
 
Today the term "disruption" is commonly used in business to signal a wide range of disparate concepts - from new business initiatives to an individual or team pursuing seemingly innovative strategies. The concept of disruption comes from Clayton Christensen's theory of disruptive innovation, which he explored in his first book, "The Innovators Dile…
 
Developer Relations needs to be put into perspective for people outside the team or community. When your Developer Relations department comes under fire, how do we switch from advocating for our community to advocating for ourselves? When DevRel is new, how do you build on activities to show the importance of having a dedicated team working with th…
 
These past few weeks have brought us to what we hope will be an inflection point with regard to systemic racism in the United States. We’re now asking the question: How can we work as a community in DevRel to ensure we not only address this critical moment, but actively work toward eradicating systemic racism in our industry?…
 
In the developed world, the promise of social media (including Facebook) to create positive change has fallen well short of the mark. Mass social media is becoming increasingly manipulative and toxic. In the developing world, mass social media's negative effects are even more dangerous, as manipulation and misinformation can quickly lead to real-wo…
 
I spoke with Randy Farmer about the recent increase in virtual community participation triggered by the COVID-19 pandemic. In this bonus episode (~15 min), I speak with virtual community pioneer Randy Farmer about this influx of new participants, how they are likely different from your current community cohort, how to understand their needs and eng…
 
SJ, Jason, and PJ sit down to discuss their recent conversation with Marjorie and Wesley, when what started as a simple conversation about online communities turned into an opportunity to learn from experts at a time when our entire industry seems to have been turned on its head. They then pivot into what makes something ephemeral versus what "stic…
 
This week, I sat down (virtually, of course) with Joi Podgorny, Founder of Good People Solutions. Joi has had a very impressive and wide-ranging career, including developing and launching successful community business models for the wildly popular children's brands Animal Jam and Chuggington. In her work with Good People Solutions, she focuses on c…
 
Connecting with our communities online is more important than ever right now. However, this isn’t something ALL DevRel teams are accustomed to. In some cases, much of the online efforts have been relegated to “community management” or support. Marjorie Anderson and Wesley Faulkner join us to talk about online communities, sharing tips, tricks, and …
 
Leaders often use the word "transformation" to describe a small or incremental change, but the definition is "a thorough or dramatic change in form or appearance". When using the phrase "Transformational Communities", my intention is to define these communities as having a profound and thorough change effect on participating stakeholders. One of th…
 
Too often the deployment of digital strategies and tools begins humans conforming to technology limitations instead of technology being deployed intentionally in the service of human needs and opportunities - a human-centered approach. Dr. Lauren Vargas joins me on the Cohere podcast to discuss bringing humans back into the center of the "digital t…
 
It’s not hard to say there is a difference between Developer Relations and Developer Marketing...but where does that line sit? There is definitely overlap, but how do we identify efforts or activities that fall more into one category or the other? To help us define these roles and where those lines might be, we are joined by guests Elizabeth Kinsey…
 
During the COVID19 crisis, digital networks have played a critical part in keep humanity connected and informed. The adoption of networked experiences has scaled exponentially, seemingly overnight. In most cases, these designed experiences were crafted for very different contexts than what they are being used for. In our new, digitally connected ye…
 
This has been a surreal and historic few weeks across the globe. We recently gathered a group of DevRel professionals to talk about how COVID-19 has impacted them and their DevRel role, from what their current focuses are, how their Q2 goals have changed, whether they're transitioning to online events (and what that will look like in the future), a…
 
Events have a code of conduct. Projects often have rules of behavior for those who participate. There are expected rules we follow when creating content, from adhering to MLA style to ensuring ideas are delivered in a succinct way with value to the consumer. But when it comes to DevRel, there is no specific rule set or guidelines for practitioners.…
 
The primary purpose of the Cohere Project (and podcast) is to explore the future of human networks, especially tools that increase human and group agency in a network. I believe Nilofer Merchant's concept of "Onlyness' is one such tool. We discuss Onlyness, and much more, in one of the most fun, informative and unfiltered conversations we've had on…
 
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