show episodes
 
The podcast from zeroheight, where we talk to the best folks in DesignOps from around the world to help you build the best darn DesignOps practice you possibly can. Hosted by Luke Murphy, design advocate at zeroheight, each episode focuses on a specific part of the DesignOps pie, gaining insight from both established DesignOps practitioners, as well as up and coming DesignOps voices.
 
The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
 
By Design, a new podcast from the team at Abstract, explores the nuances and many steps in the product design process with a goal of highlighting all the work that design teams take on. Hosted by Josh Brewer, co-founder at Abstract, each episode focuses on a specific stage of the design lifecycle, with perspectives from some of the best leaders in design today. Listen in to hear more about how design teams work now and where design is headed in the future.
 
24 Minutes of UX is a podcast of the people, by the people, for the people. The format is a combination of an after-work discussion, a 1-on-1 chat, a global community platform, and a coaching session. Episodes typically feature a Seeker and a Giver. The Seeker is a person seeking advice on a specific topic within the domain of UX. The Giver is here for sharing experiences about “what I wish I had known when I started with this topic”. Both the Seeker and the Giver can be senior or junior - w ...
 
QA Talks is a podcast dedicated to the emerging technology and innovation happening in industries such as banking, airlines, insurance, and retail. Quality Assurance is a key component of the digital transformation sweeping our world. Companies are increasingly leaning on Quality Assurance and Quality Engineering to seamlessly implement their unique digital transformation plans. However, digital transformation can often seem like a massive tower impossible to scale.In this podcast, you’ll he ...
 
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UX Like Us

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UX Like Us

Roman Bercot & Larry King

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UX Like Us is a podcast for the User Experience community. Designers, researchers, analysts, strategists - even product managers and front-end developers - will feel right at home as we discuss the techniques, tools, and toys that help us bring great products to life.
 
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show series
 
How can individual designers use their skills to improve the experience of people in disaster situations?Emily Danielson, Senior Design Strategist at ExxonMobil, joins Lou to not only consider this question, but to reflect on past experiences—including the database she developed which was used by the FBI in a multi-million dollar federal corruption…
 
What is it like to start work on a new book on the big picture of design right before a global pandemic?Kevin Bethune, author of the new book Reimagining Design: Unlocking Strategic Innovation joins Lou to share his experience and insights learned from doing just that, as well as the importance of curiosity, how to understand one's own privilege, a…
 
How can you use the humble question to be a better leader? Over the past year or two, Brave UX Podcaster Brendan Jarvis has been asking great questions of over 75 of the best and brightest design leaders with the goal of surfacing the biggest questions facing the field, and using them as a springboard to becoming a better leader.Brendan joins Lou f…
 
We could not be more excited to welcome this week’s guest and literal sister of the pod, Andrea Karrys. She's an experimental product manager, a blazered-up baddie and business school lassie. Andrea talks the cohosts through the fantastic world of NFTs and experimental product management, all while inspiring us to wear more sundresses in 2022! --- …
 
What does it take to be successful in the field of user experience? There isn't a single, clear-cut answer, but there are a number of different skills, traits, and perspectives that foster better workplace relationships and strengthen creative problem-solving. Anna Kaley and other fellow NN/g UX Specialists offer their insights on the commonalities…
 
The pandemic transformed much of our world, but perhaps no sector has been more impacted than Healthcare. And none of the massive strides the industry has made in delivering better digital healthcare experiences would be possible without the ability to remain agile. To find out how the Agile framework is transforming healthcare, today we’re speakin…
 
Whilst it's almost the end of March, this episode was recorded mid-January when some of the 'New Year' chat was more appropriate. Regardless, it is not almost the start of Q2 of 2022, so hopefully these tips help you with your Q1 review and onwards planning. In this week's episode, Lauren, YuXin and Lavinia chat about their goals, their approaches …
 
Have you thought about your career lately? Chances are, you have - given the buzz around the record high voluntary resignation rates during this “Great Resignation.” In this episode, Sarah Doody, UX Researcher, Experience Designer, and Founder of the Career Strategy Lab, shares her thoughts on how UX professionals can design their ideal careers, wh…
 
This week on Hotline Design, we have the pleasure of welcoming the phenomenal Rachita and Rebecca of Sisterhood School + Studio, whose mission is to bring design education to the 21st century by using creativity as the vehicle for social change to positively impact girls and their futures. They share their journey of starting Sisterhood, from bondi…
 
If the past two years haven’t made it clear, researchers and designers absolutely must be prepared to understand and address trauma as a factor in our work and our lives. Social worker, designer, and Advancing Research 2022 speaker Rachael Dietkus joins Lou on the Rosenfeld Review to plumb the intersection of social work, UX, and how these play out…
 
And we're back with Part 2 of our user journeys series - this time with a focus on e-commerce checkout journeys. In this episode, the cohosts zero in on how to give users the best possible experiences in paying and ending the journey in a flash. The cohosts also draw on their own personal experiences of great (and less than great) checkout experien…
 
Although large areas of the federal government focused on design as a practice do not closely involve the citizenry in their design processes, Victor Udoewa, Chief Experience Officer and Service Design Lead, NASA, has taken a vastly different approach to end user design methodology in government.In this episode of the Rosenfeld Review, Victor bring…
 
UX professionals often find themselves saddled with the burden of convincing others to value UX work. David Glazier, Sr. Staff UX Lead of Digital Experience at Illumina tells his story about how effective communication helped him get buy-in with stakeholders and key decision-makers. Read more about David Glazier on LinkedIn Courses & Talks mentione…
 
Covid has fragmented our teams, workplaces, work rituals, and in some circumstances, our self-confidence. It has also forced us to learn, adapt, and improve our work at a stunningly rapid pace.It’s a great time to take stock of what we learned these past two years, and get ready to apply those lessons in the years to come. In this episode of the Ro…
 
Niche financial services providers, insulated by their groups, haven’t seen the need to innovate and deal with cloud migration as the next big step like the digital pioneers in fintech. But through the digital transformation, those niche providers are realizing quickly that the time to adapt is now. We speak with Avik Ganguly, Director, DevOps and …
 
It's a new year and a new milestone, episode 30! This week, we're tackling onboarding journeys and ensuring they deliver value. We've all been there, clicking 'skip' on 10 modals or closing a boring video attempting to explain the product to us. In this episode, the cohosts are offering their experience and tips on how to make them successful. --- …
 
What connects product designers and UXers? And does that connection help in the transition from UX to product management?In this episode of the Rosenfeld Review, you’ll meet Christian Crumlish, Founder of Design in Product and author of the soon-to-be released Product Management for UX People. Christian and Lou deep dive into the world of product m…
 
Creating and maintaining an inclusive environment that makes anyone feel welcome requires conscious and consistent effort. Whether it’s presentation, operation, or curation—incorporating your team’s voices in a healthy and organic manner as a business practice requires thinking outside the box.In this episode of the Rosenfeld Review, you’ll hear fr…
 
There is no question that user research has changed over the last two years, but how significant are those changes? The answer is complex, but User Interviews' Erin May (VP Growth & Marketing) and JH Forster (VP Product) demystify these trends and share their observations and hopes for the years to come. Check out the Awkward Silences podcast by Us…
 
This week the co-hosts are joined by fantastic friend of the pod and design lead extraordinaire, Kelly Kornet Weber from Coeuraj in Canada! She's breaking down the collaborative design process and explaining the exciting world of participatory futurism, all while telling us how to spot the winning contestant on Survivor! --- Send in a voice message…
 
As design teams mature in size and scope, the importance of intentionally designing and systematizing processes, approaches, and tools becomes increasingly difficult to ignore. Kate Kaplan shares insights from her research studying design teams and offers tips for those seeking to initiate and lead DesignOps efforts as a way to make design more imp…
 
Patrizia Bertini, Associate Director of DesignOps at Babylon talks to us about how change management is an essential part of any org change, the benefits of going slow to go fast, how to win over the team with changes in their processes and tooling and why DesignOps at the C suite level. Patrizia on Twitter Pat-bertini.medium.com Parov Stelar Disco…
 
Dan Mall, Creative director and advisor, founder and director of both SuperFriendly and Arcade and design systems extraordinaire talks to us about the collaboration between designers and engineers to hot potatoing between design and development and the shift that is needed in design to better focus on people. DanMall.me Dan on Twitter SuperFriendly…
 
The term designops has been floating around for a while now. Defined by the Nielsen Norman Group as the 'orchestration and optimisation of people, processes, and craft in order to amplify design’s value and impact at scale', the co-hosts discuss what this means for teams in terms of how they work together, how they accomplish the work they need to …
 
Kaelig Deloumeau-Prigent, design and developer advocate and co-chair of the design tokens W3C community group, talks to us about the history of design tokens, the standardization of design tokens and the future of DesignOps. Kaelig.fr Kaelig on Twitter Design Tokens W3C Community Group Pink Floyd, The Wall Tough Guides: How to Stay Alive on A Deser…
 
Brad Frost, Web Designer, Speaker, Consultant, Writer, Podcast Host and 'Grangfather' of Design Systems and Atomic Design , talks to us about the developer experience in design systems, the tools and processes out there to make design systems easier and what hopefully the future of design systems looks like. Bradfrost.com Brad on Twitter Pattern La…
 
A two-part podcast episode discussing the implications of decentralized computing and mixed reality on the future of UX work. Geoff's Website: geoffrobertson.me 1-Hour Talks discussed in the episode: Blockchain 101 Blockchain & UX Related courses: Emerging Patterns in Interface Design (UX Certification eligible course) Upcoming online events: Intra…
 
Tim Gilligan, a Chief of Staff at Capital One, talks to us about their journey into their current role, what benefits a Chief of Staff can bring to an org, and what they are excited about the future of DesignOps. Tim Gilligan Tim on Twitter Hundred Days, The Bengsons A Wrinkle in Time, Madeleine L'Engle DesignOps Island Discs is brought to you by z…
 
What can designers learn from astronauts and race car drivers? In this episode of the Rosenfeld Review, Lou speaks with Katie Swindler to answer this and similar questions in her upcoming Rosenfeld Media book, Life and Death Design. Katie’s new book will help us redefine how we might view a core human function – specifically, the stress response – …
 
Jerome de Lafarge, co-founder and CEO at zeroheight talks to us about how to survive in the startup world, where zeroheight came from and where DesignOps is likely headed. zeroheight.com Jerome on Twitter The National The Three-Body Problem, Cixin Liu DesignOps Island Discs is brought to you by zeroheight, the design system documentation platform. …
 
Whiteboard design challenges - an exciting, and at times, intimidating staple in the UX interview. This week the cohosts break down the top tips for acing your take home or live whiteboard challenge, all while brining in with pearls of wisdom from Artiom Dashinsky’ fantastic book Solving Product Design Exercises. The cohosts are also bamboozled by …
 
Laura Kennedy, lead designer on design systems at GoodRx, talks to us about the deprioritisation of a design system, what signs to look for, what to do if it does happen and what lessons were learned for future opportunities. laura-kennedy.net Laura on Twitter Bear Grylls Survival Podcast The Art Institute of Chicago DesignOps Island Discs is broug…
 
This week we tackle Part 2 of how to articulating your design decisions, continuing with our discussion of how to communicate with your stakeholders, keep your sanity, and deliver the best possible user experiences! We focus on top tips for productive conversations with your team and how to follow up to reinforce your design decisions. Many thanks …
 
Rogie King, designer advocate at Figma, plugin author and prolific tweeter, talks to us about the power of community and the influence on the design process improvements. rog.ie Rogie's Figma Profile Rogie on twitter Figma Plugins: Table Creator, Breakpoints, SkewDat, Image Tracer. FigJam Black Tiger Sex Machine, Futuristic Thriller Salem's Lot, St…
 
Product visions can align a team and inspire a better future state. When visions stem from real user needs, the ideas that follow have the greatest potential for success. NN/g UX Specialist Anna Kaley discusses keeping users at the center of product development, and shares insights from next weeks' UX Vision and Strategy Series, presented alongside…
 
Chase McCoy, the driving force behind Seeds at Sprout Social, now a product designer at Stripe, talks to us about documentation as knowledge graphs and the future of design systems. chasem.co Chase on Twitter Design systems as knowledge graphs Seeds - Sprout Social Frank Ocean, Blonde Broad Band, Claire L. Evans DesignOps Island Discs is brought to…
 
To kick off Season 2, we're releasing a special edition episode, inspired by a tweet posted by @AllisonGrayce in Feb 2021, where she asks followers, "what's a #ux hill you regularly die on?" Host Therese Fessenden asks both NN/g team members and members of the UXC and UXMC community what issues, topics, and principles they fiercely stand by, and sh…
 
...And we’re back! We’ve had a heck of a summer and are ready to kickstart Season 2 of the Hotline Design Pod! Join us as we continue sharing our exciting experiences, top tips and pearls of wisdom. This season you can look forward to episodes about communicating design decisions, tackling whiteboarding challenges and generally navigating the fanta…
 
We're back with season two, and this season we're talking to even more DesignOps and design systems folks about the nitty gritty of what good DesignOps is. From the future of design system documentation to design tokens to design pairing, season two is going to tool you up and get you shipshape. Season Two Episode One will be released at 05:00 GMT …
 
We're back with another fascinating discussion about UX. This time around we're talking UX Research with two senior practitioners. Our seeker is Julia Borkenhagen, Co-founder and Chief Experience Officer at Whitespace, a global design and development agency focused on creating human-centered enterprise solutions for the B2E, B2B, and B2C markets. J…
 
For most people, the transition to 5G networks is just a speed boost like any of its predecessors, promising faster streaming or downloads. But those are table stakes. 5G is changing everything. And if you’re unprepared, you’ll be left in the dust. If you don’t want that to happen in your organization, you would do well to listen to today's guests …
 
Angelos Arnis is a strategic designer focusing on delivering experiences with humane principles. For the past 10 years, he has been working with product/service companies and startups, both in early and high growth stages.Angelos is currently changing the ways of working at Posti Group, Finland’s postal service. He is a co-founder at Joint Frontier…
 
Digital transformation is about a whole lot more than just automating paper processes. It’s about the culture, the processes, the principles and, yes… The strategies. And there is no one better to discuss digital transformation strategies than today’s guest, Anil Roy, Vice President, Digital Transformation, Strategy & Solutions at Ricoh USA. In thi…
 
Sarah Brooks is a design leader and intrapreneur who uses strategic design and mixed-methods research to help teams and organizations reach better outcomes. She has worked in enterprise, federal, non-profit, start-up, and hybrid organizations. If you’re one of millions of US military veterans, her work at the Veterans Administration has touched you…
 
Martha Dorris, Founder and CEO, Dorris Consulting International, has almost 34 years of government experience in acquisition, technical and program management to customer experience. Martha has run many government organizations that build and deliver agency and citizen facing programs to deliver government services anytime, anywhere on any device.M…
 
Ariel Kennan is a service design and product development leader who has worked across the public, private, academic, and nonprofit sectors. She is currently a Senior Fellow at the Beeck Center for Social Impact + Innovation at Georgetown University. We are pleased to announce that she has joined the curation team of our new Civic Design conference …
 
We are excited to welcome Charlotte Lee as a co-curator of our new Civic Design conference and community, which will be launching soon with our first monthly videoconference. Sign up here to be notified: https://rosenfeldmedia.com/civic-design-2021/In this episode, Charlotte and Lou discuss the intersection of design and technology, machine learnin…
 
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