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Professional AF: Failing Your Way To Success After a failure, why do some people panic and others prosper? Diana will shed light on the art and science of being wrong at work in hopes of significantly improving our ability to identify failure much sooner and recover from it once it happens. Diana will interview thought leaders on the topic as well as professionals who were at the frontlines of epic public failures to find out exactly what happened and what they learned from the fallout. This ...
 
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It's been 35 years since the launch of New Coke and we're still talking about it. What has been labeled one of the greatest product failures in corporate history, has actually been grossly mislabeled. It's actually the greatest story of a corporate pivot that I've ever heard. Within 12 days of launch, the company shifted gears and within 77 days th…
 
In this episode, we talk with Guy Winch about his amazing book, Emotional First Aid: Healing Rejection, Guilt, Failure, and Other Everyday Hurts. Guy has a surprisingly helpful message for professionals looking to become more resilient, build self-esteem, and let go of a setback. Guy Winch, Ph.D., is a licensed psychologist, author, and keynote spe…
 
In the early 1980s Atari owned 80% of the video game market and accounted for 70% of the profits of its parent company Warner Communications. By 1983, they had racked up over half a billion dollars ($536 million) in losses, and by the end of 1984 Warner had sold the company. To answer the question of what happened, I spoke to John Hagel who served …
 
The Fire Phone is widely regarded as one of Amazon’s biggest failures. The phone sold what industry experts estimated to be 35,000 units in its first 25 days and they reportedly wrote off $170 million loss due to the phone’s failure in its first year. This episode is an interview with Ian Freed, the product owner of the fire phone, who took it from…
 
In 2007 Nokia had 50% of the world’s cell phone market. The cover of Forbes magazine in November of 2007 read – Nokia – 1 Billion Customers – Can Anyone Catch the Cell Phone King? And in less than six years Nokia’s cell phone division tanked so quickly that they stopped selling cell phones and sold the division to Microsoft. Six years! It was one o…
 
Annie Duke is an author, corporate speaker, and consultant in the decision-making space. Today we discuss Annie’s latest book, How to Decide: Simple Tools for Making Better Choices. As a former professional poker player, Annie won more than $4 million in tournament poker before retiring from the game in 2012. Prior to becoming a professional player…
 
Sheila Heen is the Founder of Triad Consulting Group and a Lecturer at Harvard Law School. Besides teaching at Harvard, Sheila has worked with the biggest companies in the world, helping their executive teams work through conflict, repair working relationships, and make sound decisions together. She has also spent the last twenty years with the Har…
 
This week we're reviewing the 2020 Iowa Democratic Caucus reporting malfunction. In case you missed it, here are some headlines about that night: - Iowa caucus app ran into issues when reporting results (https://www.cnn.com/2020/02/04/politics/iowa-caucus-voting-app/index.html) - 'It was a total mess': Caucusing is long over, but Iowa still doesn't…
 
Andrea Waltz is a professional speaker, trainer, and author. She calls herself a "Failure Philosopher" and "Reject-ologist" and she's an expert on achieving breakthrough performance through increasing failure rates. Andrea is the co-author of Go For No! A brilliant, tiny book outlining a new way to think about failure and rejection. The book has so…
 
Whatever you think you know about the story of Kodak not capitalizing on their own invention of the digital camera, the actual story is so much better. This After Action Review is with Steve Sasson, the original inventor of the digital camera and 35 year employee of Eastman Kodak. Steve will break down the two pivotal moments in Kodak's past when t…
 
Kristen Ulmer is a fear/anxiety expert. Her education on this subject comes from practical, real- world experience, starting with being a mogul specialist on the US Ski Team. Kristen then became more recognized as being the best female big mountain extreme skier in the world, a status she kept for 12 years. Known for big cliff jumps and you-fall-yo…
 
Hello and welcome to the Season Finale of Professional AF. Today, my husband Jason and I are discussing The Subtle Art of Not Giving a F^*K. First published in 2016, the book has sold over 6 million copies and topped every best seller list. The book's premise is that we spend way too much time worrying about things that don't really matter and lear…
 
Today I'm discussing the book Rising Strong by Brené Brown with my therapist Candy Smith. Candy was my guest earlier this season when we talked about shame and vulnerability. Candy has been a licensed therapist for several decades. She specializes in working with adults, and children with trauma, that's how I met her. And every time we talk, I lear…
 
For the past 25 years, Liane Davey has researched and advised teams on how to achieve high performance. Known as the “teamwork doctor,” she’s worked with hundreds of teams, including 26 Global Fortune 500 companies (and counting). Today we're discussing Liane's book, the Good Fight, about creating productive conflict with your team. Conflict has be…
 
Michael Ventura is the CEO and founder of Sub Rosa, a strategy and design firm that has worked with some of the world’s largest and most important organizations like Johnson & Johnson, Adobe, The TED Conference, Delta Airlines, and The Daily Show. Michael's first book and the subject of our discussion today is Applied Empathy. Empathy is a squishy …
 
My guest this week is Kelly McGonigal. Kelly is a health psychologist and lecturer at Stanford University who specializes in understanding the mind-body connection. She is the best-selling author of The Upside of Stress – the book we discuss in part one of this show. Kelly's TED talk on the topic, "How to Make Stress Your Friend," is one of the mos…
 
My guest this week is Kelly McGonigal. Kelly is a health psychologist and lecturer at Stanford University who specializes in understanding the mind-body connection. She is the best-selling author of The Upside of Stress – the book we discuss in part one of this show. Kelly's TED talk on the topic, "How to Make Stress Your Friend," is one of the mos…
 
BJ Fogg is a Social Science Research Associate at Stanford, author, and the founder and director of the Stanford Behavior Design Lab. In February, 2018, Wired Magazine claimed Fogg's "Stanford lab created the formula to make technology addictive." The article said that Fogg’s lab "was a toll booth for entrepreneurs and product designers on their wa…
 
Today, I'm discussing Brene Brown's book Dare to Lead with my therapist Candy Smith. You remember Candy from earlier this season when we talked about shame. (incredible episode, if you haven't heard it, you've got to make that your next listen) Candy has been a licensed therapist for several decades. She specializes in working with adults, and chil…
 
Research shows that self-awareness—knowing who we are and how others see us—is the foundation for high performance, smart choices, and lasting relationships. There’s just one problem: most people don’t see themselves quite as clearly as they could. While 95% of us identify as self-aware, only 10% to 15% actually are. Dr. Tasha Eurich, a New York Ti…
 
Celeste Headlee is an award-winning journalist, professional speaker and author of We Need To Talk: How To Have Conversations That Matter. In her 20-year career in public radio, she anchored programs including Tell Me More, Talk of the Nation, All Things Considered, and Weekend Edition. Celeste’s TEDx Talk sharing 10 ways to have a better conversat…
 
The reason you need to know and understand Psychological Safety is that study after study has demonstrated that it is the highest predictor of team performance. Google conducted a 2 year study in which they analyzed over 150 different factors to understand what created successful teams and they found psychological safety to be the number one predic…
 
Today, my guest is Tim Larkin. A former military intelligence officer and creator of the Target Focus Training, Tim has a 25 year career in which he has trained people in 52 countries in how to deal with imminent violence. A New York Times Bestselling author, Tim has trained over 10,000 clients on how to use physics and physiology to injure any hum…
 
My guest today is Kristen Holmes, Vice President of Performance at WHOOP. As you know, whoop is a sponsor of the show, but that's not why Kristen is here. I wanted to talk to an expert about sleep and actually understand much more about the analytics I've been getting from my whoop band, and I was so excited to talk to Kristin. I used to think that…
 
I've stayed away from productivity books and talks like they were the flu. I just didn't think I needed efficiency in my life. I didn't want to hear their email hacks or their prioritization matrix. And then I came across the work of Laura Vanderkam and understood just how wrong I had been all this time. Productivity isn't about being a more effici…
 
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