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U
Userability

1
Userability

Jared Spool & Robert Hoekman, Jr.

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It’s a show title, not a typo! Userability was a short-run, free-wheeling call-in podcast where UXers from around the world phoned in to ask Jared Spool and Robert Hoekman, Jr. questions on the spot a wide range of user experience topics. One caller, one question, a handful of useful takeaways, and hopefully some fun throughout.
 
U
UX Advantage

1
UX Advantage

Jared Spool & Karen McGrane

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What does it take to create a culture of design? How does putting user experience first change the way organizations work? At UX Advantage, Jared Spool & Karen McGrane interviewed inspirational pioneers who deliver user experience as a competitive advantage to their organization. The UX Advantage Podcast traces the journey to that event with short bursts of insight.
 
Being a great UX designer begins and ends with being a great human. We can't pour an empty cup into another. We can’t lead others where we are not. This UX podcast helps UX’ers become the best, most powerful designers (and humans) they can be. Yes, you'll discover how-to’s, but much more importantly you'll discover why-to’s. Every episode is sure to inspire and equip you on how to better fight for your users and business, and dare I say change the world (even if only for one human at a time) ...
 
The UX Backstage podcast focuses on learning the practices of designers in positions to influence the strategy of products and services. Its goal is to identify and highlight patterns that can be adopted by startups and small businesses.
 
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show series
 
Join Murray Robinson and Shane Gibson in a conversation with Jared Spool about agile UX design. Designers problems with agile. Accepting that your first design is wrong. Focusing on researching the UX as you go. Making agile, all about delivering great user experience; using actual research of real users to define the meaning of done; establishing …
 
Join Murray Robinson and Shane Gibson in a discussion of the three amigos pattern. In this episode we discuss just enough planning just in time. Testable requirements. Ready to build, Ready to test and Done. Who are the three amigos? Should they be in one team or in an integration team? What about analysis and design? Scrum Nexus vs Water-Scrum-Fal…
 
Join Murray Robinson and Shane Gibson in a conversation with Scott Ambler about the Disciplined Agile Toolkit. In this episode we discuss toolkits vs frameworks. Tailoring your ways of working for your situation vs prescriptive methods. Method prisons and framework jails. The problem with two day mastery certifications and the over commercialisatio…
 
In this episode, we talk about: What is responsible innovation and where can companies get started? How can companies take guiding principles, establish a framework, and operationalize that framework in a way that “informs decision-making in a meaningful way”? How are regulations impacting responsible innovation programs? What happens when an organ…
 
Join Murray Robinson and Shane Gibson in a conversation with Joshua Kerievsky about his new book “Joy of Agility”. In this podcast we talk about the poor state of agile today. Commodification, fake agile, dark scrum and water-scrum-fall. Real agility should be a joy to work in. Agility doesn't mean process frameworks, it means moving with quick, ea…
 
Ross Chapman is the Head of Design at Obodo. In this episode, we talk about using workshops as a way to collaborate with clients and gather feedback, the importance of moving fast in the startup world, and using Airtable to manage your day-to-day operations. Ross' newsletter → https://www.linkedin.com/newsletters/product-design-by-ross-chapman-6861…
 
Join Murray Robinson and Shane Gibson in a conversation with Mirco Hering about DevOps. What is DevOps? What is a DevOps team? You build it, you deploy it, you fix it. Technical Agile and XP. Tools are not that important. Don't automate everything. Fake DevOps. Common mistakes. Product teams. Experimentation vs automation. Rapid feedback loops and …
 
Join Murray Robinson and Shane Gibson in a conversation with Sam McAfee about leading digital product development. Building a great product team. Working remotely. Real agile vs fake agile. Factory model vs product model. Empowering teams. Building influence and trust. Bringing marketing, design and engineering into one cross functional product tea…
 
Join Murray Robinson and Shane Gibson in a conversation about the overlap between modern military ideas and Agile with Ben Ford. In this podcast, we discuss Commando concepts, the OODA loop, Turn the Ship Around, Teams of Teams. Bureaucracy vs delegation. Management politics vs outcomes. Bottom up vs top down agile. OKR's and Mission Command. Deleg…
 
Join Murray Robinson and Shane Gibson in a conversation about Agile product development. What is a product? What do product managers do? The difference between product managers and product owners. Moving from functional silos to cross-functional product teams. Integrating design, marketing and technology. Scaling product management across multiple …
 
In this episode, we talk about: Why security UX requires “selective usability” and how that poses unique challenges for designers. Thinking about security in terms of safety systems: putting the burden on the system rather than on the user. How to work effectively with the security team. And Jared shares lots of examples. Jared Spool is the founder…
 
Join Murray Robinson and Shane Gibson in a conversation about visualizing your workflow with Mark Jorgensen Chaudhry. In this podcast, we discuss visualizing the work to identify bottlenecks, see waste and drive change. Physical work vs Knowledge work. Siloes vs Value streams. Helping managers and teams to visualize the work flow and collectively f…
 
In this episode, we talk about: What’s next for the cybersecurity awareness industry. How to leverage qualitative and quantitative metrics (with similar challenges and opportunities to measuring the user experience). How to go about understanding and changing your organization’s cybersecurity culture. Kate Brett Goldman is the Founder and CEO of Cy…
 
Join Murray Robinson and Shane Gibson in a conversation about the Spotify Model and matrix organisation structures. Squads, tribes, chapters and guilds. From functional silos to cross functional product teams supported by chapters and guilds. Scaling with tribes. Turning the traditional hierarchy on its side. From functional factory manager to serv…
 
Join Murray Robinson and Shane Gibson in a conversation about lean agile transformations with Matt Turner. In this podcast, we discuss Matt's views on leading change. Fear of change and taking people on the journey. Valuing managers while changing their role to focus on people and flow. Being useful as an agile coach rather than imposing a standard…
 
Join Murray Robinson and Shane Gibson in a no-nonsense agile discussion. In this podcast, Murray and Shane discuss Quality in the agile world. We define quality and explain why it is everyone's responsibility. How testing and development are integrated in one agile team. Shifting testing left and Defining Ready and Done. Why waterfall projects have…
 
Join Murray Robinson and Shane Gibson in a conversation about invitational agile coaching with Michael De La Maza. In this podcast, we discuss Michaels views on agile executive coaching and how it differs from sports coaching and management consulting. We discuss the invitational approach to coaching and the professional coaches role and mindset. W…
 
Video available on the show notes page at userdefenders.com/080 This is the last episode of 2021. After nearly two years of outlining the content for this episode and nearly two months (at time of writing) of recording and editing, here's everything I know (so far) about landing a job in UX. I hope this content is not only useful to you and anyone …
 
Join Murray Robinson and Shane Gibson in a no-nonsense Agile discussion. In this podcast, Murray and Shane discuss why Agile change must come from the top. Why some managers support an agile transformation and others block it. How agile transformations are done by big management consulting firms and how they should be done. Agile as cost cutting vs…
 
Join Murray Robinson and Shane Gibson in a no-nonsense Agile discussion. In this podcast, Murray and Shane talk about why projects with fixed price, fixed scope contracts often go way over time and budget. We talk about uncertainty, sales incentives and underestimating. How fixed scope contracts lead to big design up front, siloed delivery, authori…
 
In this episode we talk about: Building a system in a way that, as Ira says, “a user cannot initiate a loss” What designers need to know about prevention, detection, and reaction when it comes to security What we can learn from safety science How designers can get a seat at the table when it comes to human security engineering Ira Winkler is the fo…
 
Join Murray Robinson and Shane Gibson in a no-nonsense agile discussion. In this podcast, Murray and Shane discuss how to scale agile. We discuss the problems with a big bang top-down agile transformation and the benefits of starting small and experimenting to find a scaling approach that works for you. We talk about the factory model of organisati…
 
Join Murray Robinson and Shane Gibson in a no-nonsense agile discussion. In this podcast Murray and Shane have a robust discussion about whether Projects and Project Managers are compatible with Agile. Can projects be done in a truly agile way or are they inevitably waterfall in practice. Is Project Management an authoritarian role that conflicts w…
 
In this episode we talk about: The security risks associated with IoT devices. Why IoT devices can be less secure than, for example, a mobile device. Supply chain security. How UX designers can more effectively communicate risk to their users. Prior to founding Finite State, Matt spent 15 years leading the research and development of advanced solut…
 
Join Murray Robinson and Shane Gibson in a no-nonsense agile discussion. In this podcast, we talk about evolutionary design and the problem with a narrow focus, planning at different time horizons, big blocks and small blocks and the importance of having flexible roadmaps that change as we learn. We also talk about centralised teams vs experts in t…
 
Here’s a fun treat I’ve never done before. In this episode I shine the spotlight on listeners Jordan Burke + Joel Ryerson who recently landed their first job in UX! Hear them tell their inspiring stories of their journey getting here while gaining some valuable insights on how you can too! I was blown away at the depth, insight, authenticity and va…
 
In this episode, we talk about: How anthropology can help security teams uncover the “why” behind security breaches. Why it’s important for designers to familiarize themselves with information security risk management. What designers should know about quality assurance applied to security. How to fight for the time needed to build security into pro…
 
Join Murray Robinson and Shane Gibson in a no-nonsense agile discussion. In this podcast, we discuss Ron Jeffries' recent article “Can scrum be fixed?” We talk about Ron’s concerns with the Scrum Industrial complex and Developers issues with Scrum. We talk about what we like and don't like about Scrum and how the gaps we've experienced can be overc…
 
Join Murray Robinson and Shane Gibson in a no-nonsense agile discussion. In this podcast, we talk about our experience with planning agile initiatives. How to do just enough planning just in time. We discuss the team you need, user stories, UX concepts and technical architecture, how to develop a release plan and estimate time and cost in a 2 to 4-…
 
Resonant Design is a Berlin-based design agency specialized in interfaces for music production. In this episode, we talk about their product design process, taking inspiration from the physical world, and the advantages of being specialized in a well-defined niche. GUESTS Simon Martin Fabian Ruf Hauke Scholz HIGHLIGHTS 00:00 Intro 08:00 Starting Co…
 
Join Murray Robinson and Shane Gibson in a no-nonsense discussion on agile and waterfall. In this podcast, we talk about our experience with agile and waterfall projects, what really happens when you contract out a project, why waterfall costs clients a lot more, why project procurement is broken, agile team structures, organisation limits on team …
 
In this episode, we talk about: Why human factors is important when it comes to cybersecurity and why it’s still a relatively unexplored topic. The importance of communication and empathy in cybersecurity. Dr. Robinson’s research around low and medium vulnerabilities—and how their potential use in combination warrants additional attention. Dr. Robi…
 
Bob Baxley, a Silicon Valley pioneer, takes us back in time through the history of Silicon Valley and gives us a glimpse into the future of it. Spoiler alert: He's got concerns. He reveals how every little interaction matters and motivates us to be proud enough of the work we do to want to show our friends and family...otherwise, we've got more wor…
 
Teresa Torres is an internationally acclaimed author, speaker, and coach. She teaches a structured and sustainable approach to continuous discovery that helps product teams infuse their daily product decisions with customer input. In this episode, we dive deeper into a few areas of her new book from the perspective of designers in the product trio …
 
During this episode, we talk about: How an insider threat at her own company led Robin into cybersecurity. Why looking at the human side of errors and using a framework like HFCAS can help identify the root cause of the problem. How Robin’s research challenges the idea that “humans are the weakest link.” How HFACS can be applied to cybersecurity’s …
 
Bao Vo is a musician and visual artist based in Los Angeles, California. In this episode, we talk about the importance of clearly communicating your ideas. Whether as an artist, musician, UX designer, or entrepreneur. CONNECT WITH BAO heyitsbao.com mingping.com www.linkedin.com/in/baovocreative LISTEN TO THE PODCAST Spotify http://spoti.fi/3p0eC1G …
 
In this episode, we talk about: How security experts can more effectively communicate with end users. The issue of delayed consequences in the digital realm and how that impacts how people behave. The role accountability plays in improving information security. Ryan Cloutier is the principal security consultant for SecurityStudio. He is an experien…
 
Josh Mauldin shows us how resolving conflict not only makes us better humans, but better designers. He challenges us to approach conflict with a growth mindset and the question, "What can I learn from this?" to help us become less anti-conflict and more pro-resolution. He articulates the difference between healthy and unhealthy conflict and teaches…
 
In this episode we talk about: Thinking about cybersecurity risk from a UX practitioner’s perspective. Balancing ease of use while not introducing unnecessary risk. Building personas and scenarios for bad actors so you can make conscious decisions about how controls might be circumvented. The importance of content strategy and collaborating with UX…
 
During this episode, we talk about: Why looking for a silver bullet for cybersecurity is hopeless. Like any human issue, it is a multi-dimensional and complex. Expectations versus outcomes: how we must take into account how “things will play out when you involve people.” "Changing how people think and behave is complicated, non-linear, painstaking,…
 
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