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Gus Gonzalez, a Microsoft Business Solutions (CRM) MVP since 2012, covers subjects rarely discussed openly in the CRM Community. With 15+ years of experience in the CRM world and hundreds of successful deployments around the world, Gus brings a real-world fact-based approach to these subjects and how they affect the Microsoft Dynamics 365 and Microsoft Dynamics CRM community.
 
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A couple of years ago Microsoft released the $10 per user per app per month license and a lot of organizations were either tempted to make a move into the new licensing model or made the change altogether. Well, Microsoft seemingly improved this offer by allowing organizations to create Power Apps hosted on Dataverse/CDS for FREE*. Well, it's not 1…
 
Last year we got together and asked Microsoft for some new features and some changes or adjustments to existing ones...since we had such a poor record in 2020 (just like everyone else this year) we decided to give it another shot and ask Microsoft for some more stuff! Listen to five Microsoft MVPs as they each reveal their list of wants and needs f…
 
The Coronavirus Pandemic has affected millions of businesses around the world, one of those businesses is Dynamic Communities, Inc. The organization that runs the user groups globally and the organizer of many marquee events such as the User Group Summit that I've attended every year since 2012. This year the organization has been under heavy criti…
 
The Product Catalog in Microsoft Dynamics 365 is a polarizing piece of functionality. Some people love it and some people swear they'll never use it, some think it's too complicated and some think it's not complex enough, some companies rely on it where others avoid it at all costs, so I invited Microsoft MVP and Solution Architect Gustaf Westerlun…
 
Dealing with data is one of the most challenging aspects of owning a CRM Solution. Whether you are using Dynamics 365 or Power Apps, I wanted to share a list of 10 things you can put in place to make sure your data quality is always high. I also share a 10-question data readiness quiz to see how healthy your organization is in terms of data quality…
 
There are things we learn from others, and things we learn on our own by making mistakes or missing opportunities and learning from them. Amey Holden is a Microsoft MVP and she is sharing the 10 things she wishes she knew early in her Business Application career. Hopefully you can learn something in this episode that you won't have to learn the har…
 
Dynamics 365 Sales Insights enables organizations to bring together the art and science of selling. Engage buyers like never before with seller intuition and AI working in concert. Lisa Crosbie is back hosting the show and she dives deep into Sales Insights, its features and capabilities, and her Top 10 features! More info: https://dynamics.microso…
 
Implementing Dynamics 365 can be tricky, there can be so many moving parts, but some of the things that you do on every Dynamics 365 Implementation must be done at the right time to maximize value. If you do something too early you may have to deal with it for the duration of the projects, constantly struggling to keep it up to date, but if you do …
 
July was full of surprises, starting with a positive COVID-19 test on July 3rd, my battle against a virus that took me to the hospital twice and almost killed me, plus I talk about Dataflex announced at Microsoft Inspire, and a new free tool available to the Dynamics 365 and Power Apps community, Power Text! Link to Podcast episode I mentioned on t…
 
When it comes to becoming or being a Dynamics 365 Consultant, and more specifically a Functional Consultant, there are a few things you should know. So, I put a list together of 10 things a Functional Consultant should know, and if they know these things they can get a job as a Functional Consultant pretty much anywhere! I hope this episode does tw…
 
For our 3rd Anniversary episode, I wanted to talk about changes that I've seen over the last 3 years and share my thoughts around why some people should not become a Microsoft MVP. I also talk about Impostor Syndrome and what can you do to deal with it. Jonny Kim: https://www.nasa.gov/astronauts/biographies/jonny-kim/biography…
 
Depending on where you work as a Solution Architect you might be expected to be involved with a project from begining to end, or maybe just for bits and pieces during the project execution. Neil Benson, a Microsoft MVP and Agile Implementation expert invited me and Joel Lindstrom to discuss the role of a Solution Architect within the projects we no…
 
This is part two of my review of businessThink, a book that transformed my career as a Solution Architect. I thought I could review the book and give you a ton of examples and best practices within an hour or so, and by the time I stopped recording more than 3 hours had gone by. This episode is Part 2 of 2, and it focuses on the last 4 rules descri…
 
This is part one of my review of businessThink, a book that transformed my career as a Solution Architect. I thought I could review the book and give you a ton of examples and best practices within an hour or so, and by the time I stopped recording more than 3 hours had gone by. This episode is Part 1 of 2, and it focuses on the first 4 rules descr…
 
In this episode, 4 Microsoft MVPs walk through the Top 10 things they hate in our industry. We talk about things we hate to see other MVPs, Microsoft, Partners, ISVs, and even ourselves doing! No one is safe. Guests: Daryl LaBar: https://twitter.com/ddlabar Joel Lindstrom: https://twitter.com/JoelLindstrom Gustaf Westerlund: https://twitter.com/crm…
 
For this episode, I wanted to focus on the common mistakes new professionals - specially consultants - make when they get started in their new role. This list comes from mistakes I made personally, and mistakes I've seen former colleagues and people in the industry make. How many of these mistakes have you made in the past?…
 
Jocko Willink, a former US Navy SEAL Commander has a motto: "Discipline Equals Freedom", and if we apply this motto to Dynamics 365 we can see a connection between the discipline to maintain a successful Dynamics 365 Solution equals to a ton of freedom when it comes to being constantly "putting out fires" within the system. Even the most successful…
 
On this episode, 3 Portal MVPs from Canada share the Top 12 improvements they would introduce to Power Apps portals if they were the Program Managers in charge at Microsoft. Sorrey! Hosts: Nick Doelman: https://twitter.com/readyxrm Nick Hayduk: https://twitter.com/Engineered_Code Colin Vermander: https://twitter.com/koolin_ Refresh the Cache: https…
 
What would happen if we tasked a veteran salesperson and world-class Dynamics 365 and Power Platform implementer with overhauling the Microsoft Dynamics 365 Sales App? Well, 12x Microsoft MVP Joel Lindstrom shares his vision for what the Microsoft Dynamics 365 Sales App should look like. Hosted by: Joel Lindstrom: https://twitter.com/JoelLindstrom…
 
On the last episode of the podcast I explored the 10 things I would introduce or change if I suddenly became the Program Manager for Dynamics 365 and CDS security at Microsoft. Now two of the world's greatest Dynamics 365 developers share what they would do if they suddenly became Program Managers for the Dynamics 365 Platform. Hosted By: Daryl LaB…
 
A new year represents new beginnings for a lot of people and that got me thinking on what I would do if I was beginning my tenure as the newly appointed PM of Dynamics 365 and CDS security at Microsoft? Well, I had a few things in mind, and I wanted to share them with you and Microsoft. These are the first 10 things I would do if I was a PM of Secu…
 
For the last episode of 2019 I decided to compile a list of 12 New Year's Resolutions for 2020. This list will include things that are challenging for some, and some that might be too easy, but every listener should be able to select at least 1 option from this list and make it a goal for the year. Get ready to take some notes and decide whether yo…
 
Since every item in our list to Santa these holidays are all improvements to Microsoft Dynamics 365 we figured it would make more sense to just ask Microsoft Directly. So I invited fellow CRM MVPs Chris, Gustaf, and Nick to jump on a mic and share their list LIVE so you can hear our reactions and recommendations to each other and to Microsoft. Gues…
 
Microsoft MVPs Antti and Kyle share their best practices and expertise regarding Microsoft Azure capabilities and features that every Solution Architect and Functional Consultant should know. They also talk about their favorite Azure features to enhance Dynamics 365 and what to look forward to in the future. Hosted by: Antti Pajunen: https://twitte…
 
Microsoft announced some new limitations being placed on API calls and Portal visits/logins, so I invited two CRM MVPs to discuss these changes and whether organizations are on a collision course with skyrocketing licensing costs or whether they should celebrate these changes. My guests: Gustaf Westerlund: https://twitter.com/crmgustaf Nicholas Hay…
 
This is a dual-podcast episode release on XrmToolCast and the CRM MVP Podcast. In this episode, Microsoft MVPs Daryl and Jonas who are two of the world's best Dynamics 365 developers interview Matt Barbour, Principal Platform Architect for the Microsoft Power Platform. Topics discussed in this episode include: PowerApps Command Line Utility Visual …
 
There are currently ONLY 90 CRM MVPs in the World, so the chances of you directly interacting with one or more of us is very small. This lack of access to Microsoft MVPs creates a sense of mystery or perhaps misunderstanding about what MVPs are, or even more importantly what they are not. This episode is all about the common misconceptions people h…
 
I'm not a big fan of reviewing the latest and greatest technology, those episodes never age well; but I am a big fan of former 9x Microsoft MVP and current Microsoft Global Black Belt for Power Platform Scott Sewell. Before joining Microsoft, Scott implemented Dynamics 365/CRM for organizations around the country, so his take on new technology, sol…
 
On this episode, I tackle 15 different scenarios where today's consultants and solution architects are acting based on emotions or "feelings" rather than facts. The reality is that fact based consulting always performs better in the real world. Links: Managed vs. Unmanaged: http://crmmvppodcast.com/episode-38-managed-vs-unmanaged Setting up Securit…
 
Starting October 1st, 2019, Microsoft will be enforcing new licensing rules and offerings, and this new licensing model is completely new. Steve Mordue is back on the show to discuss the new licensing model. Whether you are implementing for a brand new Dynamics 365 customer, or you've been a customer for a while, this episode is a MUST LISTEN! Gues…
 
There are things you must know as a Solution Architect, and then there are things you don't but for some reason people believe you should know them in order to be a Solution Architect. These are my top 10 OVERRATED skills for Solution Architects. Video: How do you become a Solution Architect? - https://www.youtube.com/watch?v=fZoZTuYbwHc Please sub…
 
Due to the popularity of the video posted on the CRM MVP Media YouTube channel on July 21st, 2019 (link below), I have decided to expand on my thoughts regarding the skills and knowledge needed to be a Solution Architect. These are my Top 10 things every Solution Architect MUST KNOW. Video: How do you become a Solution Architect? - https://www.yout…
 
Microsoft MVP and Dynamics 365 Community Superstar Megan Walker takes over the show to tell us all about Microsoft Forms Pro. Those of us using the Voice of the Customer (VoC) functionality in Dynamics 365 or perhaps even a third-party solution to create, send, and analyze surveys now have the ability to leverage Microsoft Forms Pro to accomplish o…
 
I can already tell you are going to disagree about these, you might even be skeptical about my warnings, you will perhaps even be mad about the horrible news I've come to bear today; but this list is real and you need to take it seriously. Here are the Top 10 things you need to STOP using in Dynamics 365 Customer Engagement. If you are using one or…
 
The Microsoft Business Applications Summit is over and there is an overwhelming number of new features coming. So I sat down with Rami Mounla, former Microsoft MVP and Enterprise Solution Architect to discuss how can organizations get the most value out of Dynamics 365 and these features that are coming, as well as ways that organizations are leavi…
 
One of the most effective ways to increase your impact in the community - and even become an MVP - is to build your brand. As MVPs we get to meet countless super talented professionals who have so much to offer to the community but whose voices and contributions go largely unnoticed since they lack a personal brand. So how do you stand out in the c…
 
CRM MVP Neil Benson details the best practices and techniques he uses to maximize the value LinkedIn provides to his Dynamics 365 career. Tune in to listen Neil's Top 10 tips to get the most effective LinkedIn Profile, as well as tons of personal stories and real events directly related to his ability to make the most out of LinkedIn capabilities a…
 
When Microsoft introduces features into Dynamics 365, they have an objective in mind and a gap to fill with it. But there's always a different and perhaps clever way to use some of these features to achieve a completely different goal. Links: Scheduling recurring workflows: https://blogs.msdn.microsoft.com/mvpawardprogram/2013/03/11/scheduling-recu…
 
This is our 2 year anniversary episode! In this episode, we talk about a massive CRM project failure that took place years ago, and my Top 5 red flags that can tell you if your project is going down the same road to failure. Links: EDS vs. BskyB Court Decision: https://www.scribd.com/document/32707026/EDS-v-BskyB-court-decisions EDIT: Several peopl…
 
If you haven't been paying attention to PowerApps and the Power Platform lately you are missing a massive shift in the world of Dynamics 365 Customer Engagement. As far as I'm concerned, Dynamics 365 Customer Engagement consulting, implementations, architecture, and approach - the entire CRM game - has changed forever. I decided to invite three CRM…
 
My first MVP Summit was in 2012, I had been an MVP for about 4 months and the experience was amazing and overwhelming. I wanted to hear what first timers were thinking after day 1 of the summit. This year's MVP Summit was attended by 12 first timers, so after a few adult beverages I invited/convinced 9 of them to jump on the mics and talk about the…
 
This episode was recorded days before the Microsoft MVP Summit 2019 conference. Many of my listeners have what it takes to become a CRM MVP but unfortunately very few will make it. Setting aside the people who are not willing or able to do the work needed to become an MVP, I wanted to focus on those who are willing and able to do the work, and have…
 
Daryl LaBar is a 3x Microsoft MVP and a world-class Dynamics 365 developer. He stopped by the CRM MVP Podcast studio to share the Top 10 mistakes CRM developers make. Top 10 mistakes: Not learning TypeScript Not using a tool to deploy webresources Not using EarlyBinding Not using a plugin base Not creating a custom execution context Not creating un…
 
Every time I get an opportunity to train new Solution Architects I always enforce the importance of understanding Dynamics 365 and Power Platform licenses when it comes to designing or architecting Dynamics 365 solutions. There are many reasons why understanding licensing is important. Lack of knowledge regarding licensing can lead to the creation …
 
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