show episodes
 
"You stalked through the Svalich Wood for hours, maybe days, surrounded by that damnable mist. Cold.. clammy.. chilling you to the bone." Strahdo Mojado is a Dungeons & Dragons 5th Edition Actual Play of the published campaign, "Curse of Strahd", written by Chris Perkins. Led by Dungeon Masters Arthur Milliken and Anna Wenger, our group of unwitting heroes is drawn into the mysterious and (un)deadly world of Barovia, where Count Strahd von Zarovich will face the greatest threat of his existe ...
 
Welcome to the Hospitality Mavericks Podcast. We are on a mission to inspire leaders and entrepreneurs in the hospitality and restaurant industry to create profitable and heart-centred businesses from the inside out; the kind that both employees and customers love and support. Here you will find conversations with industry Mavericks who take a value-based approach to running their businesses whilst displaying a fierce passion for our industry. They Dare to be Different. This podcast uses the ...
 
Innovation at large, established companies is hard. So we made a podcast to help you overcome obstacles and create change at your organization. Welcome to Innovation Answered, the podcast for corporate innovators. Join your host, Kaitlin Milliken from Innovation Leader, for a new episode every Tuesday at 6 a.m. ET. For more information visit innovationleader.com/podcast/.
 
SSRWhy? is a light-hearted tangential podcast about living with depression. Join Marta and Peter as they ponder what it means to live with depression without being ‘too’ much of a bummer. And without being medical experts. Contact us at ssrwhy@gmail.com. Artwork by Shawn Milliken
 
After the death of her husband, Janet Milliken moved her two children from California to Pennsylvania to start over. Their new house, a colonial on a quiet street, seemed idyllic. But once they moved in, things started to go wrong: Odd sounds, strange sensations, whispers from the neighbors. Eventually, the Millikens discovered the dark history of the house. “The Ghosts of Pickering Trail,” by Will Hunt and Matt Wolfe, offers a gripping portrait of a family ravaged by grief and driven to the ...
 
The Podcast features interviews with the composers and ensemble members who make part of the "2 Minutes From Home" project, initiated by the Decibel new music ensemble."2 Minutes From Home," is a series of 20 x 2 minute works commissioned for the Decibel ScorePlayer from artists the ensemble have worked with in the past presented as video releases showing the ensembles playing their parts in their homes together, alongside the score. You can find these at vimeo.com/decibelnewmusic. The podca ...
 
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For the last decade as a chef in Baltimore, Spike Gjerde has cooked with an unwavering commitment to the Mid-Atlantic—its land and waters and its community of growers. Choosing to work within his region meant that when life gave him lemons he bought verjus instead. Through this work, Spike has returned millions of dollars back to area farms and in turn discovered a distinctive Chesapeake terroir that he’s on a mission to preserve and advance. With ORIGINS, Spike presents the story of this fo ...
 
Jason & Myles are coffee addicted dads that take you to the best coffee shops, introduce you to the incredible people in the coffee world and tell you the must-have drinks to order. Grab a cup and find out what it really takes to get the best cup of coffee and how to stay sane (or go insane) as dads!
 
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show series
 
Mary Sue Miliken is one of my personal heroes. With over four decades of experience working in the hospitality sector, she has created a true legacy through her sustainability, social and culinary goals. Mary is an American chef, restaurateur, cookbook author, activist, and radio and TV personality. She is best known for Border Grill restaurants, t…
 
Our guest this week is Jay Leeming, a performance storyteller whose poetic way of bringing traditional stories alive has captivated audiences in theaters, schools, libraries and National Parks. He is the creator of the Crane Bag Podcast, the author of two books of poetry and the recipient of a fellowship from the National Endowment for the Arts. Re…
 
Systems, culture and business – those are the foundations for a successful, sustainable business. Jim Laube, Founder of RestaurantOwner.com, shares some practical applications and what you can start doing today. Join us as we explore the relationship between leadership and culture, and what we mean by ‘culture’. We also discuss communicating your v…
 
This is the first face-to-face conversation I’ve had since the pandemic, and I’m super excited to meet the co-founder of Honest Burgers, Tom Barton, in Brighton – where the business was conceived. Starting from humble beginnings, they now have burger restaurants in London, Reading, Bristol, Cambridge, Cardiff, Brighton, Manchester and Liverpool. Th…
 
Daniel Hulme has a phenomenal approach to learning and unlearning. He has built multiple businesses, launched restaurants and bars – all from starting as a chef at 16 years old. As founder of On Air Dining, a unique Culinary Concierge Service and it’s sister brand On Air Interiors, supplying the world’s finest soft furnishings to aircraft, yachts a…
 
A dark kitchen serves customers exclusively by delivery, operating as a separate food vendor from an existing restaurant's kitchen. It’s certainly a smart business model, but many brands can flop after launching. So what does it take to create visibility out of the kitchen’s invisibility? Having run his own food supply business for nearly 30 years,…
 
“I don’t want to share the finances” to “I’m not good with numbers”... these are all common phrases that hold us back as leaders. So today I bring on a real financial maverick, David Lund, who helps people get comfortable with numbers. He is the Founder of Hotel Financial Coach and supports leaders of hotel firms through financial training. David’s…
 
Today’s guest proves how the hospitality industry is so flexible. Consultant Jon Spiteri is currently a partner of Sessions Arts club – a creative studio from painter Jonny Gent together with partner architect Russell Potter. Located in a restored 18th century Grade II former courthouse on Clerkenwell Green, Sessions Arts Club brings together art, …
 
As a founder of two hospitality brands, today’s guest is a true early adopter with technology. JP Then believes you can reach so many more customers if you have an omni-channel strategy. He is the founder of Slerp, an on-demand e-commerce and order management system, and Crosstown Doughnuts, a London brand specialising in handcrafted doughnuts and …
 
Venture capital funds provide the gasoline startups need to get from an initial sketch on a cocktail napkin to a global-scale giant like Uber, Amazon, or Airbnb. With so much change over the last year, we drove out to Los Altos Hills, California to sit down with Hemant Taneja, one of venture’s power players to understand what’s on his mind half way…
 
Tim Foster joins the show to help arm you with your recruitment tactics. Tim is Head of Being Awesome at the Yummy Pub Co, which operates pubs in London and Surrey. Yummy Pub is a boutique pub company founded in 2007 by Tim, Anthony Pender and Jason Rowlands. They’ve learnt how a hospitality business can survive and thrive amidst a pandemic, throug…
 
Bringing designers in early can help companies execute on big ideas more successfully and create smoother customer experiences. But how do you get that right, especially if design isn’t baked into the culture, or if other functions tend to dominate the innovation process? Phil Duncan, the Global Design Officer at Procter and Gamble, discusses his e…
 
Award-winning PR and media expert Sangeeta Waldron is the founder of Serendipity PR and the author of The PR Knowledge Book and Corporate Social Responsibility is Not Public Relations. She is often invited to events both nationally and globally, where she speaks about the media, Corporate Social Responsibility (CSR) and diversity in business. In th…
 
Ari Weinzweig is a true maverick when it comes to leadership and sticking to a vision. He believes in the need to build a business that not only achieves great business results but also makes a significant positive impact on your people, community and our planet. Ari is the Co-Founder of Zingerman's Delicatessen, which is a nationally renowned food…
 
Binge Marketing is a marketing strategy that has you developing a long-term relationship with your audience using serial content. This fosters trust and lays a foundation for the realisation of your marketing goals. The person behind this concept is Carlijn Postma, founder of the content marketing agency The Post and author of ‘Binge Marketing: The…
 
Levy UK is the catering and hospitality partner to many of the UK's iconic sport, leisure, heritage, performing venues, conference and exhibition centres – and with that comes great responsibility for a green future. MD of Levy UK and Ireland Jon Davies shares how so much is possible to change within the catering and hospitality industry, and why t…
 
How digitally visible are you with your staff? In today’s episode, we explore the new era of leadership that’s been shaped by how we use technology – the social leader. Rob Liddiard, Co-founder and CEO of Yapster, share what you can do with technology to help you lead your team and scale your communication. Founded in 2015, Yapster is a fully integ…
 
Choosing what technology to implement across your business can feel overwhelming, but today we find out what to keep front of mind when finding and implementing the right tools. Christophe Delacroix is the CEO and Co-Founder of StoreKit, a platform that simplifies eCommerce for hospitality. They help you build your own online ordering store through…
 
Weddings in the COVID-era look a little different. Many couples staged “minimonies” to celebrate their big day, sometimes with a Zoom link as a substitute for in-person celebrations. Just as celebrations have adapted, the way people shop for wedding wear also had to shift. David’s Bridal CEO Jim Marcum discusses how he’s navigating the future of th…
 
Paula Leach is an author, speaker, executive coach and advisor. She founded Vantage Points Consulting in 2021 to help high achievers build their impact as leaders in the world by growing authenticity, freedom, creativity and implementing high performance methods for leading inspired teams. Prior to that, she held leadership positions from large cor…
 
Andrew Coney is a true Maverick and rule breaker. As the General Manager of the boutique hotel The Hari, London, Andrew embraces the power of being a small operator by giving truly tailored experiences to all guests. The Hari is a 5* 85-​bedroom luxury hotel situated in the heart of Belgravia, and Andrew has been GM since 2014. We can all learn som…
 
It has been just over a year since Marco Reick joined the show to discuss company values during a crisis. A lot has happened since for both hospitality and Marco, so I can’t wait to catch up and reflect what we’ve learnt. Marco is now the Director of People & Talent at QOOT Co. – an investment and management company in the world of hospitality. The…
 
Our guest this week is Orcadian storyteller Tom Muir. Tom was born on a small farm by the sea on the Orkney Mainland and now works as an engagement officer the Orkney Museum.He has published many books on Orkneys history and stories and as a storyteller he has performed in many countries, from Newfoundland and Greenland in the north to Slovenia and…
 
It doesn’t take a data scientist to understand the patterns of human behaviour in your business. I speak with data expert Victoria Searl to unpack exactly what you need to do to be more informed with your decisions. As Founder of DataHawks, her digital marketing agency uses your data to identify and profile your most valuable customers – creating a…
 
“Think big, dive deep, swim fast” is the motto today’s guest lives by. Perry Haydn Taylor is the Founder of bigfish, an award winning brand, design and marketing consultancy that isn’t afraid to challenge the status quo. Working with the likes of Sipsmith, Kallo, Tyrells, Whole Earth and Gü Puds to name a few, I’m excited to hear more about Perry’s…
 
In this bonus episode, we will go behind the scenes of our show partner Bizimply Michael will be talking to Founder Gerard Forde and CEO Conor Shaw of Bizimply who will share their journeys in hospitality and big tech companies. Gerard will share the why and the story behind Bizimply that he started back in 2015. How they went from start-up wildern…
 
This week I'm re-releasing a previous House of Legends episode: the haunting tale from the Isle of Skye which I call Where Music Comes From. I'm still working on the next Mabinogion tale and wanted to make sure I'm ready before I record it, so I thought I'd give you this to enjoy in the meantime. Hope you enjoy the story. Get access to every House …
 
Currently based in North Carolina, USA, Charlotte Purvis’ career was heavily influenced by her time speaking in church at her home town in Alabama. Today, Charlotte is a highly sought after Customer Service Consultant, trainer, coach, speaker, and author of ‘The Customer Communication Formula’. I really enjoyed discussing with Charlotte about how w…
 
How do CEOs determine focus areas and allocate budget to R&D initiatives? In this episode, Deborah Dunsire, four-time chief executive of public and private companies shares her experience. Dunsire has been the CEO of Lundbeck since 2018 — overseeing teams that discover new medicines in Copenhagen and California, as well as others who market and sel…
 
Today I delve more into the entrepreneurial journey. After connecting on LinkedIn, Amelia Rope is a kindred spirit who shares what hope and patience mean to her day-to-day. She’s the host of the podcast ‘Hope & Patience’, where she explores with guests the challenges of running a business and how to take care of yourself along the way – all whilst …
 
How do Chief Strategy Officers balance the core business with new opportunities? And, what can teams do to build the right portfolio of activities? Megan Lyon, Chief Strategy Officer of Herman Miller, explains how she approaches crafting strategy for the furniture company. George White, Chief Innovation Officer of Cantina, also shares best practice…
 
Our guest this week is Clare Murphy. Clare has been a storyteller for 14 years. She has performed in more than 20 countries, telling stories for all kinds of audiences. Her performances include shows such as “The King of Lies”; the political folkloric show set in Damascus, and playful pieces like UniVerse which explores where quantum physics, philo…
 
Joining us all the way from Dubai, CEO at Global Hotel Alliance Chris Hartley shares what hotel industry trends to expect. It’s a very refreshing conversation as we rethink travel. GHA is one of the world's largest alliances of independent hotel brands, formed out of a necessity to pool resources to compete with the mega brands. Chris was the first…
 
Fellow podcaster calling in from Canada, Shawn Soole is a serial entrepreneur and highly sought-after hospitality consultant. As Founder of Soole Hospitality Concepts, it’s his mission to make the industry better through education, training and marketing. He’s also co-authored two books and helped launch numerous highly-acclaimed bar and beverage p…
 
In celebration of the Hospitality Mavericks Podcast’s 100th episode, I’m excited to share with you today an interview I had with a true hero of mine – Chip Conley! He was Airbnb’s Head of Global Hospitality and Strategy for four years, and is currently their Strategic Advisor for Hospitality and Leadership. He also founded Joie de Vivre Hospitality…
 
The final chapter of the first branch of the Mabinogion. Get access to every House of Legends episode and patron-only worksheets by becoming a patron at: https://www.patreon.com/houseoflegends Study with me at the Roundhouse Storytelling School: https://www.roundhouseschool.com Learn about Myth Singers, my storytelling coaching program, at: www.hou…
 
We live in a true paradox where we overproduce and over waste. Adam Smith is the founder and co-director of the multi-award-winning global initiative The Real Junk Food Project (TRJFP). Their mission is to revolutionise the disposal of avoidable food waste into landfill – the pioneering movement's manifesto is to “feed bellies, not bins”. Prior to …
 
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