show episodes
 
Learn how to lead your team. If you're like most entrepreneurs, you have little to no formal management training. So figuring out how to lead your team can feel frustrating, overwhelming and even daunting. If you know it's time to learn how to be a better boss, you've found the perfect coach-in-a-podcast to get you there. Each week, Entrepreneurial Management Expert and Mentor, Kris Plachy will share simple practices you can implement as a business owner and leader to improve how well you le ...
 
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show series
 
In today’s interview, Kris talks with Meha Agrawal, South Asian American CEO and founder of Silk + Sonder. Silk + Sonder is a community-driven program which is rooted in principles of positive psychology whose mission is to solve the emotional health epidemic for their customers. At its core, Silk + Sonder is a space for mindfulness, journaling, pl…
 
Vulnerability is not just about making yourself susceptible to physical or emotional harm – it can also be a mechanism for growth and connection with others. Tune in to find out how being vulnerable can help make you, as a female entrepreneur, an exceptionally powerful leader. What you'll learn from this episode: What you are blocking yourself from…
 
Today we’re talking about some warning signs to watch out for when you’re hiring a new employee. You’ve probably experienced some, or all, of these. And out of desperation, you may have found yourself making excuses for them or overlooking them. So I’m here to validate that these really are warning signs that an employee isn’t going to work out. Wh…
 
For people to feel truly appreciated we must go beyond simply telling them they did a good job. Instead, we must give Meaningful Recognition, which is more intentional and thoughtful. In this episode, Luke, Chris, and Ashley Hurney of MTM Recognition discuss the science and tactics of giving meaningful recognition.…
 
I have noticed that many of my clients seem to fall into two polarizing positions. They either end up in a feeling of total helplessness or a place of arrogance. Ironically, the results are the same. Your confidence is priceless, but it’s not something you can just compensate for by hiding or abdicating. Here’s my suggestion … What you'll learn fro…
 
One single decision can have monumental consequences for our lives. Every decision we make is influenced by a number of factors, and can have ripple effects for us and the people we lead. In this episode, Luke, Chris and Hannah discuss what happens in the brain when we make certain types of decisions, and share tactics to making quality decisions.…
 
We all deal with the emotion of anger every now and then. There's nothing wrong with that. But we don't have to work out our anger with other people. As leaders, sometimes we forget that we already command authority just because of our role - our title. We automatically carry the biggest stick, and arguing for us, is not a good look. It doesn't cre…
 
Today I’m sharing an important observation I’ve made from numerous clients over the years. It’s a phrase that we most likely all use. It’s insidious, and it’s ineffective. And the chances are extremely good that eliminating it from your vocabulary will have a positive impact on your team and your ability to get the results you want. What you'll lea…
 
Today we’re talking about how you can intentionally lean into the person you are and become even more, unabashedly, you. Then, by developing and possessing great leadership skills, you can go out into the world and attract the perfect person to work for you. What you'll learn from this episode: Thinking about who your perfect boss is and how you ca…
 
What happens to trust in an organization when some “essential” workers are required to be onsite, while other “non-essential” workers work from home? In this episode, Luke, Chris and Hannah discuss this question with recurring guest Dr. Bob Schooley, and outline strategies for building trust in remote work environments.…
 
When women business owners don’t think of themselves as CEOs, but as healers, they are often blocking their own success. Today, we are going to talk about how you can be both a healer and a CEO by blending empathic skills with leadership skills. What you'll learn from this episode: How and why being a healer and a CEO are not mutually exclusive. Pe…
 
All humans experience a lack of confidence and the fear that they don’t belong from time to time. When these feelings and conditions occur together and persist, they can take the form of what we call “impostor syndrome.” Many people – maybe as many as 70% of the population – struggle with it at some point. In this episode, Luke and Hannah discuss w…
 
When faced with a management challenge, those who don’t have a lot of development or support struggle with which way to go. Today, we are going to talk about how to develop a management map that includes the pathways that will lead you out of that challenge. What you'll learn from this episode: How to use this management map to figure out where you…
 
What is mindset and how does it show up? If our behaviors are informed or even driven by our mindset, it seems crucial to be intentional about the mindset with which we approach our lives. In this episode, Chris, Luke and recurring guest, Dr. Bob Schooley, explore central questions about mindset and how it affects the way we show up in the world.…
 
Core competencies are benchmark skills that are needed in particular leadership roles. They are the price of entry, and you can't function well without them. Today, we're going to talk about the three most important competencies you need to have as a leader. What you'll learn from this episode: What the 3 core competencies are. How to build a healt…
 
Whether you leverage it or avoid it, how you manage conflict will shape your leadership journey and influence your success. Because teams are made up of individuals who each have unique personalities, styles, or values, conflict is a human condition. We all face it. But not all conflict is bad. In this episode, Luke, Hannah and Chris discuss tactic…
 
When a team member makes a mistake or doesn’t perform well, it has a direct impact on you and others in your business. As an empath, you probably tend to focus on how the team member feels about making the mistake, and you may accommodate that failure. Today, let’s talk about how to acknowledge the mistake, hold the person accountable, and discuss …
 
Developed in the 1990s by James Heskett, the Service-Profit Chain is a model of business management that links employee satisfaction to customer loyalty and profitability. It is a framework that shows the interrelationships of a business ecosystem, where revenue growth is an outcome of a chain of processes that begins with a clearly articulated sha…
 
There is magic in being an entrepreneur. Having an idea that you create and build is magical. As your business grows, don’t lose that magic just because it gets a little harder. You were touched to do this for a reason, so here are some suggestions for keeping that magic alive while doing what it is that you were called to do. What you'll learn fro…
 
Managing human emotions is often labelled as a “soft skill” for leaders, but in reality, it is anything but. Today we will talk about how feeling other people’s feelings can interfere with what you need to get done as a leader, and we’ll discuss some things you can do to develop those skills. What you'll learn from this episode: How to know if you …
 
What might this next year, 2021 have in store? The impact of the year 2020 on a grand scale is unknowable and will likely continue to emerge for decades to come. In this episode, Luke, Chris and Hannah discuss the potential trends in organizational culture, human networks, globalization and other areas that might lie ahead in the new year and beyon…
 
Circumstances have very little to do with your results - it’s how you think about them and respond. It is easy to lose sight of what you’re trying to do, so asking yourself and your team what your end goal is helps keep you focused and allows your business to continue growing. What you'll learn from this episode: How to see results even under tough…
 
The ability to be a nimble learner is a direct result of a growth mindset. In a world where the only constant is change, and the pace of that change continues to increase, being able to adapt, learn and grow has become one of the most important keys to success. In this episode, Luke and Hannah explore how to learn quickly and nimbly with P&PG team …
 
In today’s interview, Kris talks with Natalie Bacon, a life coach helping women live more purposefully and passionately. Natalie shares her story and the lessons about money and team structure she has learned as her company grows. What you'll learn from this episode: Natalie’s strategies for handling money The importance of company structure and or…
 
There exists a thin line between order and chaos. This year was a year of straddling that line, and of getting comfortable with suffering. As the year 2020 wraps up, Chris, Hannah and Luke take their personal inventories of the lessons learned from this upside-down year. Disruption of systems and perspectives toward change are big themes in this ye…
 
People often feel trapped by their commitments and feel that everything will come crumbling down if they slip up. One cause of this is rescuer’s exhaustion resulting from a person’s desire to solve other people’s problems for them. Letting others learn on their own benefits them and allows us to grow as people and as leaders! What you'll learn from…
 
What does it take to leave behind the relative security of employment and launch into the adventure of entrepreneurship, to do what we love? It all starts in the mind. In this episode, meet Jake Keyes, founder of Skydance Brewing Company, the first Native-owned craft brewery in Oklahoma City. Chris and Hannah explore the mindset shifts that lead to…
 
As we reflect back on the monumental year that was 2020, we can learn lessons that help us grow and move forward. While we could fixate on what we wish hadn’t happened, this keeps us stuck in the past. It is important to work within our realm of control and accept “what is.” This leads to empowerment and strength! What you'll learn from this episod…
 
Who are our stakeholders? Why do they matter? In this episode, Luke, Chris and Hannah explore these and other questions concerning how to facilitate change. Transformational change often requires a coalition of stakeholders that are united by a common good or shared purpose. Forming and sustaining an effective coalition requires a courageous leader…
 
I know the frustration you feel when you’re trying to hire for positions in your business. You’re totally normal if you compromise because you’re desperate. But today, I’m going to give you the secret to avoiding hiring those people that you know you shouldn’t hire. What you'll learn from this episode: Kris’ latest experience at trying to hire for …
 
What we all want is to feel seen, heard, and understood. When we can help our clients and customers feel that way, their experience with our brand soars. The G.U.E.S.T. Service™️ framework presents five powerful ways to be of service in a meaningful way, that people will never forget. It is a way of understanding service that is rooted in empathy a…
 
I believe that our toughest moments are our greatest teachers. What did you learn about yourself during this monumental year that was 2020? When we take time to sit and reflect, it helps build clarity. Clarity of thinking leads to knowing yourself – and THAT is a major leadership superpower. What you'll learn from this episode: Instead of setting N…
 
Our brains desire certainty and are wired to anticipate what will happen next. When what happens next is unclear, we process the event as a threat. High-performing leaders are comfortable with the unknown and commit to processes that clarify objectives and the roles required to meet them.This develops patterns of predictability and rewarding outcom…
 
As a founder, you were never really on the “manager career path.” You never made a conscious decision to be a manager. It’s not that you’re not good at managing people. The truth is you never wanted to manage people and you don’t enjoy managing people. So let me help you sit in that management seat and find a voice in it that you can feel good abou…
 
Recurring guest “Dr. Bob” shares with Hannah and Luke the five practices of exemplary leadership based on the research and book by James Kouzes and Barry Posner. Starting with his personal experience of meeting Kouzes and Posner as a young professor at San Diego State University, Dr. Bob goes on to describe each of the five practices and how we can…
 
Team meetings are absolutely essential. But are you using them as the grounding stone that they are intended to be, or are you using them as a work group? Are they debilitating or are they relationship building? Let’s talk about the what, when and how long of team meetings. What you'll learn from this episode: What a meeting is for. When you should…
 
When people are engaged, they do their best work. They are more productive because they feel energized, focused and aligned to the purpose of the organization. Team members stick around longer because they feel challenged yet supported, appreciated and valued by their team. In this episode, Luke, Chris and Hannah explore what it takes to create an …
 
Today Kris discusses how an unexpected personal issue recently required her to step away from her business for a short period of time. The beauty? She can do this comfortably because she has built a team that she knows has her back. What you'll learn from this episode: The amazing year that was 2019. The brilliant group of women that Kris has the p…
 
If you sometimes feel that dealing with difficult employees is like a game of whack-a-mole, you’re in the right place. Here are some basics for how to deal with a difficult employee. What you'll learn from this episode: Defining the word “difficult.” How the Thought Model comes into play. How to make a T chart that will change the way you think abo…
 
Are you looking to hire someone who has amazing experience and a really great resume? Here’s a little advice based on my experience when hiring people from a corporate background. What you'll learn from this episode: The differences between entrepreneurs and those working in a corporate culture. Why you’re more likely to attract candidates who have…
 
As a female entrepreneur and business owner, do you crave having an ownership-accountability culture? Today I have the “what, how and why” that will help you achieve that! What you'll learn from this episode: Why coaching is both an art and a science. The formula for how to remember to be in a coach mode when you’re talking to your employees. How t…
 
Leadership is about the vision. Management is about the business. Coaching is about the individual. In a small business, when you’re the founder, you don't have to be great at all three - but you have to do all three! What you'll learn from this episode: The difference between coaching, managing and leading. Which of the three seems to be the most …
 
Do you believe that asking for help is a sign of weakness or a lack of ability? Maybe you just feel like – “Why bother – I’m just going to end up doing it myself anyway.” You have too much amazing work to do in the world to be minimizing your impact because you don’t want to leverage the support of others. Here are some tips. What you'll learn from…
 
If your business has a culture of accountability, that means that your employees accept ownership for their results, no matter what. But with that comes this unexpected truth that has been a thorn in my side for 25 years. Let’s talk about it. What you'll learn from this episode: A leader who works in a culture of accountability must be equally comm…
 
Hiring is like dating. Sometimes we get “candidate crushes” and those don’t always turn out like we had hoped. If you’re disenchanted with the hiring process, then this episode is for you! What you'll learn from this episode: Kris’s story about hiring for her personal assistant position – 6 assistants over a 4-5 month period! This podcast is about …
 
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