show episodes
 
Digital products don’t just live online. They are made up of people, experiences, and awe-inspiring innovation. This show shares the stories of industry-leading companies whose products have a soul, a mission, and a vision. Through engaging conversations with CEOs, entrepreneurs, and innovators, hosts Christian and Meghan explore the notion of what it takes to build better products. Better Product weaves a narrative story about the good, the bad, and the ugly of ideating and activating the d ...
 
Tote + Pears takes a fresh look at women: at home, at work and everywhere in between. Join Amber, co-founder of the female-focused marketing agency, to explore identities beyond gender—as she brings together industry experts, scholars and creatives for honest conversations. From race and age to sexual orientation, motherhood, professional ambitions and more, learn how a woman’s dynamic journey shapes her perspective.
 
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Clever

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Clever

Amy Devers + Jaime Derringer

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Design is universal. We all live and work in the built world, and every object, system and environment in the built world has been designed. Clever is a podcast about design. Well, actually, it's about designers, too. Sure, they're visionaries, problem-solvers, critical thinkers, rebels and aesthetes, but above all, they're human. Designer Amy Devers has candid and revealing conversations with these super-smart people because, well, relating to the humans responsible for the objects and envi ...
 
Being a great UX designer begins and ends with being a great human. We can't pour an empty cup into another. We can’t lead others where we are not. This UX podcast helps UX’ers become the best, most powerful designers (and humans) they can be. Yes, you'll discover how-to’s, but much more importantly you'll discover why-to’s. Every episode is sure to inspire and equip you on how to better fight for your users and business, and dare I say change the world (even if only for one human at a time) ...
 
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Service Lab

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Service Lab

Service Lab London

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Service Lab is a podcast featuring talks given by leading service designers on their work and experiences. Our speakers include people like the Head of Service Design at GDS or Head of Product at UsTwo. And our talks range from case studies on online services to masterclasses on ethnography.
 
Welcome to The Critical Shift. We’re on a mission to find the points in people’s lives where things shifted to launch them toward success. We are interviewing people to find the influences or moments that affected them the most. We want to find the similarities so we can propel our own lives higher toward success.
 
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show series
 
On the afternoon of August 14th, 1915, fire ripped through Taliesin, the Spring Green, Wisconsin home of the world’s most famous architect, Frank Lloyd Wright. When the smoke cleared seven people would be dead, murdered with an axe at the hands of Julian Carlton, a servant of Wright’s. But why? The motive remains a mystery to this day. But there ar…
 
You might remember Dollar Shave Club skyrocketing to popularity after they released a viral video and embraced a “no B.S.” approach to business. As one of the first major D2C brands, the company used insights they gained at the front of the pack to pioneer a budding industry. In many ways, how we understand D2C today is thanks to DSC. Tsega Dinka, …
 
Interior designer and self-described “cocktail,” Yasmine Ghoniem has lived a whirlwind life across continents, cultures, and careers. Born in Kuwait to Australian and Egyptian parents, she lived throughout the Middle East before moving to the United States to attend Savannah College of Art and Design. She always had a deep love for music, feeling d…
 
Non-profit boards are experiencing a culture shift. For the first time, many boards are leaning into virtual formats, creating new opportunities for more people to get involved. Krista Martin, vice president of growth at Boardable, examines these changes every day in her work. She explains how the movement to online will make boards more accessible…
 
Solving your own problems can be a shortcut to discovering a need in the market. Liana Herrera, Co-founder of Bottomless, recognized an opportunity to disrupt the coffee industry while working through her own frustrating experiences. She joins us to share her journey and how her team is transforming the world one cup of coffee at a time. Liana’s le…
 
On this Clever Extra, Amy Devers sits down with Kari Pei, Interface VP of Global Product Design; David Oakey, founder of David Oakey Designs; and Bill Browning, founding partner of Terrapin Bright Green and co-author of Nature Inside: A Biophilic Design Guide. Together, they unpack the science, practical applications, and ROI of creating happier pl…
 
Video available on the show notes page at userdefenders.com/080 This is the last episode of 2021. After nearly two years of outlining the content for this episode and nearly two months (at time of writing) of recording and editing, here's everything I know (so far) about landing a job in UX. I hope this content is not only useful to you and anyone …
 
Ben Clark is the Chief Technology Officer of the leading D2C mattress company Casper Sleep. As a senior tech leader of a popular D2C brand, Ben says it can be difficult to stay ahead of the curve and set trends. For him, the key to success in D2C is simple: stay curious and examine your failures. A lot of context switching comes with managing digit…
 
One in five women in the United States has been the victim of an attempted or completed rape, and a large number of these assaults happen on college campuses. With more companies creating “fun” and “flexible” work environments designed around happy hours and free alcohol, college rape survivors oftentimes find themselves hiding in plain sight. In o…
 
From Mailchimp’s humble monkey beginnings to a huge acquisition and SurveyMonkey’s recent rebrand, we’re talking about brand glow-ups & grow-ups in this episode. Consider it a “what not to wear” for brands. Meghan and Christian explain how MailChimp and SurveyMonkey have used their brands to connect with customers. The takeaway? Brand leaders shoul…
 
Sarah Stein Greenberg, Executive Director of the Stanford d.school, spent her childhood in Philly running bases, reading books, and getting lost in her vivid imagination. After getting an undergraduate degree in History, she embarked on an MBA at Stanford, which resulted in her introduction to the d.school and into the dynamic and fascinating world…
 
After getting many questions from startup founders about starting with product design vs. product brand, Christian and Meghan take on the debate. Of course, they’re both important, but when you’re tight on cash and talent, which should you prioritize? We won’t spoil their conclusions, but here's a hint: it depends Don’t worry - Meghan and Christian…
 
In this Clever Extra, Amy Devers sits down with Oliver Grabes, Head of Design at legendary design brand Braun. Known for iconic design, innovation, and the unique ability to be both revolutionary and relevant for a century, Braun’s focus on simple, easy-to-use design has led the way for functional, elegant, and enduring products. Oliver reflects on…
 
Since 2013, Fabletics has been doing things differently. They created a membership program for shoppers, which goes beyond a subscription model to build a relationship with shoppers. They also built their own tech solution because the market wasn’t mature enough to meet their needs. Their custom-built tech solution allows them to blend in-store and…
 
A writer, speaker, and women’s creative leadership coach, Majo Molfino is a champion for smashing the patriarchy (both within and outside each of us!) and supporting women in harnessing their creative confidence and power. A precocious child, she was born in Argentina and moved with her family across the US and Canada, eventually landing in San Fra…
 
In this special episode, we are shining some light on color. Brought to you by Ultrafabrics, this presentation was recorded in May 2021 as part of CLOSEUP, a liive & virtual 2-day design showcase event presented by WantedDesign Manhattan and ICFF. We dive into color - its power to influence our perception, our mood, even our consciousness with seve…
 
D2C is becoming the new way we buy anything. From groceries to furniture, brands are cutting out the middleman and selling their products directly to the end consumer. Next-level products are what make this D2C transformation possible. In this series, we’re talking to the people behind a few of those products: Melanie Cummings, VP of Product at Fab…
 
People-centered designer Marquise Stillwell spent his youth in Ohio learning to be a good neighbor and going to art museums with his grandfather. Always part of a community of makers—auto factories, steel plants, engineers and industrial designers—his curiosity for people and spaces grew into a passion for creating systems and formulas that make bu…
 
You’ve probably seen consumer brands drop a new line of footwear or clothing, but have you considered using the same approach with your product? We’re exploring the impact ‘product drops’ can have on your business in this episode of Better Product. When it comes to fashion brands, these product drops generate excitement and create exclusivity helpi…
 
Born and raised in Chicago IL, Kara Mann was steeped in an environment of creativity, elegance, and resourcefulness. An entrepreneur at heart, Kara would sell CDs to fund projects and lie about her age to work restaurant shifts. Now she runs her own studio and has racked up clients like Virgil Abloh, Goop and several luxury hotels. She’s just launc…
 
Our last series may have been about the future of work, but another theme emerged: how to start with design. Dominik Zane, CEO & Founder of Around, shares they are a design-focused team putting an emphasis on the seemingly insignificant details. But those are the details that add up to create the delightful experience they’re known for.…
 
In this episode, Christian & Meghan review a new app called Postdates. You read that right: It's like Postmates, the food delivery app, but with the twist of gathering all the stuff you left with your ex. That's a huge difference between the products—but the brands are nearly identical. We're calling this phenomenon of new products trailing existin…
 
Michael Ford is the designer and activist known as The Hip Hop Architect. Born in Highland Park, Michigan the son of a minister, Michael was raised to be inquisitive and question the world around him to find deeper truth. Early on, he found his passion for design and music, expanding it into a practice of architecture and design through the lens of…
 
Here’s a fun treat I’ve never done before. In this episode I shine the spotlight on listeners Jordan Burke + Joel Ryerson who recently landed their first job in UX! Hear them tell their inspiring stories of their journey getting here while gaining some valuable insights on how you can too! I was blown away at the depth, insight, authenticity and va…
 
Organizations around the world are figuring out what work will look like now and in the future. No one has the answer, but everyone is trying to crack the code to create the ideal work environment. We’re wrapping up our Future of Work series, where we explored products that transform the way we work, collaborate, and communicate. In this final epis…
 
Designer Antionette Carroll, born, raised, and based in St. Louis, Missouri, is a natural born leader who has been on a mission since day one. She’s the founder of Creative Reaction Lab, a nonprofit educating and deploying youth to challenge racial and health inequities impacting Black and Latinx populations. Antionette co-pioneered an award-winnin…
 
In a crowded space with established players, it can be hard to differentiate your product. Add in managing user expectations with your own innovative product vision, and you’ve got a real challenge on your hands. This is the challenge Kate Donahue, Head of Product Marketing at Pitch, has tackled. She joins us to share her journey to help shape the …
 
Airbnb Co-Founder & CEO, Brian Chesky, grew up playing hockey and asking Santa for poorly designed toys so he could redesign them. A self-described “peculiar” kid obsessed with art, no one pegged him as a future CEO. He studied industrial design at RISD where he also met his future business partner. After soaring global success, Airbnb, having suff…
 
We’ve all felt the exhaustion of back-to-back video calls. We know studies explain some of this fatigue: seeing ourselves on camera for hours at a time, for example. But is there more to the problem? Alexander Embiricos, Co-founder of Remotion, believes that the problem is work isn’t meant to revolve around scheduled meetings. Teams need to build r…
 
The future of remote work is playful. Introducing play into a work environment doesn't make you less productive. It opens the space to be creative and it leads to better output. It’s exactly why Dominik Zane built Around. He joins our Future of Work series to share how his team identified problems with remote work and how they built a solution to f…
 
Chandra Robinson is a Principal at LEVER and Portland Design Commissioner. A Portland native, she grew up with a great love for outdoor education, inspiring her to spend years as a sea kayaking guide and to study geography and physics. From an early age though, she was always fascinated by buildings and developed a deep love for spaces that felt sa…
 
Tim Salau is the self-anointed, Mr. Future of Work. We had him on awhile back to spotlight his product, Guide, a B2B learning and talent development app, helping remote teams and knowledge workers learn the skills they need to succeed on the job and in their careers. One thing we wanted to bring back to our community is his point on how the future …
 
Struggling to help your team see that their work really matters? Is there a disconnect between your day-to-day and your big-picture vision? Paige Costello of Asana joins our Future of Work series to share how she and her team solve these problems. We discuss the importance of clear prioritization and outcome-oriented goals to keep your team engaged…
 
Bob Baxley, a Silicon Valley pioneer, takes us back in time through the history of Silicon Valley and gives us a glimpse into the future of it. Spoiler alert: He's got concerns. He reveals how every little interaction matters and motivates us to be proud enough of the work we do to want to show our friends and family...otherwise, we've got more wor…
 
A customer-first approach is tried and true, but sometimes we narrow in on customers so closely that we miss opportunities to innovate. Chris Byers, CEO of Formstack, joins us on our latest series: The Future Of Work. In our conversation we discuss the topic while previewing featured products and discussing ways of innovating efficiently. We dive i…
 
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