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Leadership guru Adam Mendler goes one on one with America’s most accomplished and insightful people on how they made it to the top and how you can too. Each episode features a wealth of practical, actionable advice from a leading CEO, founder, athlete, celebrity, influencer or general / admiral. Learn how to lead in today’s landscape, become your best self and excel personally and professionally – in thirty minutes.
 
WBSRocks podcast features in-depth conversations on ERP, digital transformation, manufacturing, supply chain, eCommerce, and industry 4.0. The purpose of the show is to help CFOs, COOs, CEOs, and business owners with their daily operational and financial growth challenges by taking a deep dive into business cases and processes, technology strategy and architecture, transformation initiatives, and business models. The show also offers an independent analysis of technology trends, various ERP ...
 
As we hear The Startup Story of some of the most successful companies in the world our focus is singular… To give you the belief and courage to Start Your Story. Every successful startup began with a single decision. It’s not about the dream, it’s not about the vision, it’s about having the courage to take that very first step -- to start. How did UBER grow to $50 billion? How did Spanx become massively successful without one dime of venture capital? The stories are out there. But The Startu ...
 
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show series
 
Learn more about NetSuite CRM functionalities here: https://bit.ly/3w2O3Qz Host Kendall Fisher joins the outbound product manager for NetSuite CRM, Laralyn Ellsworth. They begin by discussing the basics of customer relationship management, or CRM (1:48), as well as the big challenges businesses typically face with it (3:24) and how a CRM system hel…
 
One thing is the most consistent about ERP systems is that you will always find surprises. And that is even true for systems that may be well-liked or rated. Also, it doesn't matter how versatile a solution could be. Their design would make them a natural fit only for certain industries. If you make assumptions about any ERP systems, it's likely to…
 
OdeCloud's NetSuite Community Podcast is back, and sitting in with host Angelo Mendoza is OdeCloud CEO Osar Iyamu, COO Ahad Arain and CTO Vanielle Lee. They discuss topics such as how they've grown their NetSuite clientele over the course of the COVID-19 pandemic, what steps they're taking to create an internal technology platform that will cater t…
 
Building a test plan is hard. Executing is even harder. And if you are building a test plan for ERP implementation, you have added challenges. The testing challenges are unique with ERP implementation because the users don't have as much experience with the software development life cycle. They struggle with thinking like a tester where you need to…
 
An NFL Hall of Famer, Jason Taylor was one of the best defensive players in football in his day. A 6-time Pro Bowler, 3-time First-team All-Pro, former NFL Defensive Player of the Year and former Walter Payton NFL Man of the Year, Jason was a team leader through times good and bad. Jason joins Adam to share his journey and best lessons learned alon…
 
eCommerce business models have grown in complexity exponentially. The channels such as Amazon and Walmart are always modifying their rules and business models. And it's hard for eCommerce brands to keep up with these regulations and have KPIs aligned with the changed regulations. If they are not aligned and measured, the brands may experience signi…
 
While you might feel that most distribution businesses might be alike, it's not the case. It is especially tricky in industries such as oil and gas due to their compliance requirements and unique quality processes. These companies also go through specific ISO processes that are different from other industries and require you to have unique process …
 
If you ask anyone their opinion about an ERP system, they will tell you that it's a system designed from the perspective of a CFO. Well, this might be partially true. But most CFOs would disagree with it. As they would not relate with these systems just like you. But there are a few systems that take that CFO perspective to the next level. Their pe…
 
If you have multiple subsidiaries, consolidating them could be a very involved process if you don't have an ERP system that natively supports multi-entity functionality. Your process might start with recording intercompany loans and interest earned through your subsidiaries. Then you might need to allocate the corporate overheads and account payabl…
 
A New York Times bestselling author and Senior Political Analyst for CNN, David Gergen has been an adviser to four U.S. presidents. David was White House Director of Speechwriting in the Nixon administration, White House Communications Director in the Ford and Reagan administrations, and Counselor to the President in the Clinton administration, ser…
 
How would you feel if you walked into a store and the product you wanted wasn't available? What could you do as a customer service rep if you had this customer at your store? The sales rep in you might be tempted to swipe the credit card. But if you can't deliver on your promises, this transaction may fire back in ways you wouldn't expect. This is …
 
How difficult could the payment process through a POS be? You will probably take it for granted. If you can swipe a credit card in North America, why would be it be a problem in dealing with credit cards from the rest of the world? Well, when it comes to the financial processes internationally, each country has its own banking system and payment ga…
 
There are various ways of creating a financial budget. In fact, the key to budgetary planning is not to spend time getting 99% accuracy with your budget. It's the monitoring of the budget that matters more. So that you can take appropriate actions based on how far off you are from your budget. Budget planning is even more critical for industries wi…
 
Marshall Goldsmith is a #1 New York Times bestselling author regularly named as the world’s #1 executive coach. Marshall has worked with more than 200 major CEOs and has written or edited 43 books. Marshall joins Adam to share his journey and best lessons learned along the way. Marshall and Adam discuss personal and professional development, leader…
 
Social media offers one of the biggest opportunities for eCommerce companies. The opportunity could include starting from influencer marketing to targeting ads on social media. Yet not many companies truly understand how to take advantage of social media. The company that really understand the nuances of each platform are crushing with their number…
 
Learn more about SuiteLife Campus here: https://bit.ly/3LiqPL8 Host Kendall Fisher joins NetSuite Director of Global Partner Engagement and Education, Chris Hering, to discuss the all new SuiteLife Campus initiative, which is a six-week program designed to help educate and onboard consultants for our partners. He begins with a quick overview of the…
 
Each industry has its own unique supply chain challenges, irrespective of whether you are in the manufacturing industry or construction. In the case of construction, you have a long sales cycle and demanding projects where you need to make sure you have suppliers lined up as soon as the project closes. The supply chain disruptions might result in d…
 
The best-run companies use SAP S/4 HANA. The platform really lives to its name with its depth in transactions, deep workflow and auditing capabilities, and most robust planning and forecasting capabilities. But, in general, it is also the most hated vendor and platform. But why is that? It's primarily because of the misunderstanding of the purpose …
 
ERP vendors and resellers race in a competition that no one will ever win. It's the TIME required to implement ERP software. Most vendors will oversell how quick and easy their software package is, some even claiming to implement as fast as a month. These claims are nothing but overstated. The most challenging part of an ERP implementation is to ma…
 
What do you buy as a consumer? Do you think you buy a product, brand, marketing hype, trust, confidence, or perception of being better, superior, healthy, wealthy, or smart? Well, one thing any marketer will tell you is that product is the least important of all, especially in the world of eCommerce, where you can't touch and feel the product befor…
 
Susan D. Page served as the first U.S. Ambassador to South Sudan. Honored by the State Department for her leadership in crisis, Ambassador Page spent close to thirty years in the foreign service serving in leadership roles around the world. Ambassador Page joins Adam to share her journey and best lessons learned on a wide range of topics, including…
 
Most manufacturing companies are barely automated at the plant level. The premise of industry4.0 and specifically industry data ops is high. But it requires companies to have a centralized command and control, just like a supply chain control tower. The operational control tower will receive data from the plants and uncover operational efficiency s…
 
Supply chain is hard to define as it's very cross-functional in nature. It starts with receiving goods from vendors at your dock. And then it finishes with how you ship your shipments to your carrier. While these two touchpoints may be completely isolated, looking at your supply chain in an integrated fashion could provide significant cost savings …
 
The announcement about the end of life of an ERP system has fired back every single ERP vendor. Whether we talk about Oracle announcement for JD Edwards, SAP announcement of ECC, or Microsoft announcement of GP, the vendors that have a lot of solutions in their customer base without very strong communities can typically sunset their products very e…
 
Pricing and discounting will always be a religious debate in the organizations on who controls it. For pricing and discounts to work, you need your inventory and master data to be in order. Or the pricing strategies may fire back due to the inconsistent customer experience. Pricing and discounting are even trickier when multiple systems might be co…
 
For an eCommerce business, inventory is everything. If you don't have enough inventory, you might lose on opportunities. If you have too much, your cash may be locked with the inventory. If you are working with vendors, they will not work with you unless you are willing to work with their preferred minimum order quantity. But those MOQs must make s…
 
A Fortune 500 CEO and a former Fortune 500 CEO, Ravi Saligram is the CEO of Newell Brands, the parent company of some of America’s best-known brands, including Rubbermaid, Sharpie, and Crockpot. Ravi was previously the CEO of OfficeMax. Ravi joins Adam to share his journey and best advice on a wide range of topics. Adam and Ravi discuss career deve…
 
Amazon could appear like a massive opportunity. But to be successful on Amazon, you need a comprehensive strategy starting from SKUs to pricing and to your fulfillment. While Amazon could come across as frightening due to confusing terms and business models, Amazon provides several opportunities for sellers at different levels, including taking car…
 
Check out our recent webinar with Jack McCullough here: https://bit.ly/3v7cIBt Host Kendall Fisher and guest co-host Megan O’Brien, NetSuite business and finance editor, join Jack McCullough, 26-time CFO, author of “Secrets of Rockstar CFOs” and president of the CFO Leadership council. The conversation kicks off with Jack’s history (3:25) and his j…
 
The audit procedures require end-to-end traceability and visibility into your processes. While they might vary a bit across industries such as medical or aerospace, the fundamentals are still the same. They are the same in how you vet your suppliers, how you ensure that the due dates are accurate on your POs, and finally, how you deliver to your cu…
 
What is one thing do you know about Salesforce fans? Well, for one, they absolutely love the salesforce platform. Me included! The love is so intense that they will do anything and everything to remain on Salesforce. And why not? There is not a single CRM platform that comes close to matching the depth and object hierarchy while not being as limiti…
 
How much of an impact might UoM conversions have on an ERP implementation? Well, if you asked a seasoned guy who has been part of a large implementation, UoM conversions fire back pretty bad. In fact, at times, they could be a make or break for the ERP implementations. The UoM conversions not supported the way your business processes are structured…
 
Most businesses struggle with providing consistent pricing across channels. Even when we think of static pricing, the systems and departments are not connected in how they price the product. The accounting may set the cost standards. But sales and marketing might maintain the pricing completely separately in a siloed manner in eComm. The inconsiste…
 
Janet Foutty was the first female CEO of Deloitte Consulting, where she led a $10 billion business. Now the Executive Chair of Deloitte US, the largest professional services company in America, Janet joins Adam to share her journey and best lessons learned along the way. Janet and Adam discuss a wide of topics, including personal and professional d…
 
BOMs inside ERP systems are not designed to track specification data. If you have several variables associated with your BOMs, then you might need to track specifications separately. Even if you have PIM or PLM, you might still need the specification software as that can not only help in creating the product model faster, but it can centralize your…
 
If your physical and digital inventory may not be aligned and you don't have KPIs to track your excess inventory and obsolescence, you might be carrying aging inventory, and you might not be aware of that. Also, while some of the inventory may appear aging, if that is the critical inventory for their machines or operations, there may be a chance th…
 
The developer community often thinks that the problem associated with ERP complexity or costs is technical. Time after time, we have seen developers championing how concepts such as no-code or open source can solve problems of the ERP world. The problems associated with ERP failures are very rarely technical or product-related. The hardest problem …
 
Unit economics is critically important for product-centric businesses. If you don't understand your true cost, you might be selling at a much higher price, which would mean that you might not be able to win against your competitors. Also, if you are selling at a lower price as you may be missing on some cost elements, you might be losing money or s…
 
Most companies might start selling on the website without going through the structured thinking of enabling user experience and mapping customer journeys. They may also start coding without going through the design process and wireframing the ideas. Wireframing plays a vital communication tool to align the expectations and test if the design is ali…
 
Evan Goldberg is the founder of NetSuite, which was acquired by Oracle for $9.3 billion. The first cloud computing company, Oracle NetSuite currently serves more than 28,000 customers across 215 countries and territories. Evan joins Adam to share his journey and best lessons learned along the way. Evan and Adam discuss a wide range of topics: entre…
 
If you asked most salespeople about whether their software can integrate, their standard answer would be that they have APIs. Well, APIs allow you to retrieve data from systems in a structured fashion and remove the technical boilerplate of that system. You still need to design your integration flows around your business requirements. APIs are NOT …
 
Learn more about OpenAir 2022 Release 1 here: https://bit.ly/384mOLG Host Kendall Fisher chats with NetSuite Vertical Product Manager, Adam Mayo, to discuss OpenAir 2022 Release 1. OpenAir is NetSuite’s professional services automation (PSA) solution, built from the ground up to help project-based organizations operate more efficiently (4:30). Open…
 
The cultural factors drive how users will perceive an ERP or WMS product as each geography may have different ways of processing transactions. They might also be using terms and keywords that they might not be able to relate with in a system that might be built for completely different geography. But the cultural factors are not only limited to jus…
 
Growing through acquisition is not a new strategy. Infor started it. And now several companies are following, especially the PE-owned ones such as ECi and Aptean. PE companies pursue this strategy in the hope of gaining quick market share through edge products or specialized products purpose-built for specific industries. Most of these products are…
 
Cannabis is a beast when it comes to its process complexity. Also, the ever-changing regulatory compliance and reporting increase the challenges. The critical process of cannabis is seed-to-sale that starts with the grower facility, where every plant needs to be tracked. Then, as cannabis moves through the processing stages where even multiple comp…
 
How many people here like to receive promotions in SMS? Not many, right? And yet Gartner predicts that by 2025, 80% of customer service organizations will be using SMS and messaging rather than native apps. SMS could be used for promo, remarketing, order confirmations, and dispatch notifications. SMS is also not as intrusive as other forms of commu…
 
A retired four-star general, General Joseph Votel oversaw the War on Terror and led the coalition that liberated Iraq and Syria from ISIS. Over a military career that spanned nearly four decades, General Votel served as commander of United States Central Command and as commander of the United States Special Operations Command, where he oversaw all …
 
Industry4.0 could mean a lot of things to different people. While the idea of Industry4.0 is compelling, it requires a lot of moving pieces from identifying appropriate processes for data collection and then having monitoring and alerting infrastructure in place so that the maintenance can take action before it's too late and expensive. Condition m…
 
Amazon has become so big that it has its own constitution and regularly publishes legislation with clear guidelines for vendors and suppliers. While Amazon recognizes the importance of the Vendor ecosystem, they have always been customer-focused. Also, if your business is not diversified, the business buyers might perceive you as a risk as they don…
 
What's an ERP and what's not an ERP will always be the classic debate in the ERP community. Surprisingly enough, even the largest of the largest companies missed their understanding of the secret sauce for Salesforce. They had always felt that CRM was just a module of ERP. And how much damage could a CRM company cause? Well, Salesforce is no longer…
 
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