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Pete Tessier & Curt Wyatt host the leading podcast about Insurance. Whether it's home insurance, auto insurance, business, people, insurance companies or more the Insurance Podcast discusses the relevant issues within the P&C insurance sector. From CEOs, to insurance brokers, VPs, owners, innovators, the podcast will feature those within the insurance industry who lead change. This podcast also considers the future with social media, consumer facing, fin-tech or startups, or AI, we will shed ...
 
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Embroker is not like other direct insuretech companies, it targets potential customers that face similar needs as it did and still does as a start-up. Chris Gunston, VP of Channel and Alliances shares some of the concepts that makes Embroker's products unique and distinctive compared to other offerings. Chris also discusses the journey to releasing…
 
Julian Stillitano and The Croo Group want to change the way we think about telecommunications and insurance. While the internet may be the best tool for distribution the phone is still a broker or agent's best friend. Julian explains the benefits of integrated telephony into a brokerage and how it can serve clients, sales and efficiency along with …
 
The second episode in our series profiling the leadership of independent broker/agent association features Grant Wainikka, CEO of IBAM. Grant talks about leaving one industry to enter insurance and how his past experiences already had him familiar with new challenges. Having guided the association through difficult and problematic negotiations with…
 
Insurance needs change but not just with distribution and products. Nestor Hugo Solari the CEO and Co-founder of Sigo has built a platform with a purpose that has as much to do with social cause and socio-economic effect as it does with a new way to buy insurance. He's not on a mission, but he and Sigo have a purpose. Nestor tells his story about w…
 
We're diving into distribution efficiency here but on the 'other' side of insurance, the Life and Accident business. Andrew Ostro was recently part of the Wolfpack session at Insurtech North pitching PolicyMe and how he sees the purchasing point of insurance change. Andrew explains what he learned through development to an MVP and ultimately a prod…
 
Kicking off our broker/agent association with Derek Lothian the CEO of IBAS. This series explores the role these dynamic leaders play and how they help steer the independent broker/agent model. Derek shares his route to this role what what IBAS is doing to address the many issues broker and agents face today with their insurance company partners, t…
 
This episode explores captives and how they function in the insurance marketplace. Adrian Lynch, Executive VP of Artex Risk, explains how captives look at risk and the resources they use to explore insuring a niche industry or organization. With a diverse insurance history Adrian talks about the layers of insurance and risk management that come wit…
 
Another day and another successful virtual conference completed as the hosts revisit some hot topics and ask the question "where do we go from here?" when it comes to technology, innovation and insurance. Plus a breakdown of content and guests and more thoughts on the Brella app that hosted the convention. See omnystudio.com/listener for privacy in…
 
Joel Baker and his team put on a great event in regular times but with virtual conferences come new challenges yet the first day of Insurtech North went off without a hitch. Curt and Pete discuss some of the topics discussed, the guests and speakers as well as the virtual format and how it works well to keep connections and opportunities alive. Als…
 
Mergers are never easy and often take time to complete, that was the case for SSQ and La Capitale who finally had their nuptials last year and formed Beneva. CEO Jean-Francois Chalifoux tells the story of how this merger came to be and what he sees as advantages from scaling up. Jean-Francois explains that Beneva has a different ethos and purpose w…
 
Let's put data to work! That's what Greg McCutcheon, President of Opta Intelligence wants to do and he explains how. Do you want to improve your underwriting relations, there's data for that! How about predicting how your book of business will perform? There's data for that! Want to see where loss might occur? There's data for that too and Greg exp…
 
Have you ever wondered how athletes or professional sports teams get their insurance? If you have Leigh Ann Rossi, SVP of NFP, shares her experiences around how athletes, teams and leagues manage their insurance needs along with other areas of the entertainment industry. Leigh Ann talks about the nuances of how insurance plays a role with possible …
 
Underwriting is a challenge right now and Nick Lamparelli has some thoughts about how it has to change. Think poker and betting big when opportunity arises and so much more as "Lamps" shares his thoughts with Curt and Pete about innovation and looking at risk differently. Nick is an industry veteran and a social media must follow- @Nick_Lamparelli …
 
Agents and brokers are told they are sitting on volumes of data that can help them but is all that data useful for creating the best experience? Sandeep Kharidhi, manager of data and analytics for Deluxe Corp joins the show to discuss how data can be used to create a better experience for insurance customers. Whether it be finding touch points afte…
 
As Christian Harris of Slip Safety Services says, 'there's a hidden cost to insurance with slip and fall claims' and he explains why during this episode. In an era of risk mitigation and loss prevention, slip and fall claims are just as preventable as other forms of loss and Christian's company has taken the lead to automate that loss prevention ro…
 
Carol Jardine is a leader for and within the Canadian Insurance industry. She shared her insights about the current industry challenges along with some personal thoughts about her career journey and passion for giving back. As the COO of a large insurance company Carol has a different view, and she talked about how technology and disruption are cha…
 
Jeff McCann and Apollo Cover are not trying to change the way we buy, sell, and market insurance they're simply finding ways to improve upon the model. Jeff shares thoughts from the inspiration of the Apollo concept and how they have tackled problems with a different mindset and a different look to who and what they need to succeed. Much of what Je…
 
Bolt Inc is not a new venture, in fact it's over 20 years in the making as a technology company that serves the insurance marketplace. Jim Dwane, the chief revenue officer, explains how connectivity within an open market ecosystem brings insurers and carriers together with potential customers. But it's more than than connecting entities, it's about…
 
Ty Harris didn't wake up with an epiphany for Openly, he actually figured out what he wanted to do and set about building it. That's what Openly is, an insurance company and products designed for a targeted segment. Ty explains why it's difficult to start out in the space and how they have targeted their growth opportunities and managed their busin…
 
Fire protection is what insurance is for right? That's what consumers think but Rob Read, President of Bison Fire Protection, explains theres much more for insurance agents and brokers to know when helping their clients. Rob explains how the handed-ness of a chef affects the design of fire suppression in a kitchen and how fire suppression systems a…
 
The title is a bold statement but Painworth might have cracked the code for efficient and fair bodily injury claims settlements by writing some code. Mike Zouhri had a personal experience that led him to understand why access to justice was so hard and receiving compensation since so difficult. Through research and some practical programming skills…
 
Insurance brokers and agents generate tons of data but how many of them know how to harvest it? Colby Tunick, CEO and founder of Refocus AI, is ready to help you make sense of your brokerage data and explains why it's time to take control of your business. Colby shares how data can help predict which customers will be more profitable and which ones…
 
Everyone sees what is happening in the insurance distribution marketplace with mergers and acquisitions but what's driving it? Mike Berris from Smythe CPA explains what's driving the flurry of activity where valuations are and where they might be heading. Mike was also the first guest on the podcast when it started and we look back nearly three yea…
 
It's time to look back on the year that was for the hosts Curt Wyatt and Pete Tessier and what happened over 40+ episodes, the insurance industry, the world and everything in between. Pete and Curt take some shots at the industry, our challenges and make some predictions about what lies ahead in 2021 and what the insurance industry needs to move fo…
 
The times they are a changing and David Duley, CEO from PlanGap, shares his thoughts about how people should protect against potential shortfall in government pension plans with social security or insurance. David has a great story about his inspiration moment and how has built PlanGap to address both market and industry needs. With a world changin…
 
Political action is part of every good strategy but no one does it better than Huw Williams of Impact Public Affairs. As a guiding force for insurance brokers across Canada, Huw has helped many associations advocate on behalf of their members and their clients to help make sure that insurance is accessible and available. Huw shares his thoughts on …
 
When talking about innovating to manage disruption with insurance there's no one better than Al McLeod. He's not part of the insurance world hierarchy or patriarch, he's just Al, a guy who has a vast of array of experience from all sorts of industries and someone who thinks way outside the confines of a box. Al updates us a little on what he's been…
 
We had two guests this week with Pierre-Andrew Meunier from PrevTech and Ken Worsley from Wawanesa Insurance talking about the latest needs and technology to help predict where a claim could occur. As agricultural operations, and other types of large-scale manufacturing operations grow, the scale of loss increases. Pierre and Ken share their though…
 
Sometimes the insurance industry has tunnel vision because 'no one gets it'. In this case, Zensurance co-founder and CEO Danish Yusuf come from outside the insurance industry and he shares his calm and focussed approach to thinking differently about service, distribution and value. Danish is an amazing example of someone looking outside an organiza…
 
Insurance claims are the value part of any policy and that experience is beginning to change. Whether it be an external disruption or internal innovation the process of being made whole' is moving in a different direction. Erin Fischer VP, Chief Claims Officer of Wawanesa explains to Curt and Pete how innovation, technology and hearing an insured's…
 
Risk engineering never seemed so cool but Ryan McGovern the Chief Risk Engineer from Virtual I Technologies explains what the future looks like for insurance brokers and agents when it comes to risk analysis and data. Virtual I Technologies is an ACORD Insuretech Innovation award winner and Ryan shares with Pete and Curt the structure and value the…
 
Data is everything in the insurance industry right now but what about data on the trends and technology that is shaping the industry? That's where Jeff Goldberg and Novarica come in, they make sense of all the different changes going in with insurance and technology and all the companies making things happen. Jeff shares his insight on what Analyti…
 
Pete and Curt breakdown day two of the #IBAO2020 virtual convention discussing the CEO panel featuring Economics, Intact, Wawanesa, and Travelers as well as clips and thoughts from the insurer town halls. It was a different kind of convention this year but IBAO pulled it off and there was more than enough to chew on and the guys give you the goods …
 
Day 1 from the IBAO #Empowered virtual convention got off to an amazing start with smooth music from DJ Steph Honey and then delivered great content on the state of the industry, Ontario broker technology and recruitment and retention strategies. Pete and Curt breakdown the day and content with highlight clips from all three sessions. Please rate, …
 
It wasn't just brokers and agents who had to make a pivot to a virtual service model, professional associations did too and Brett Boadway and Norah Black from IBAO share their journey. The Empowered conference is IBAO's 100th and it's going on in full form in a virtual model and it's as dynamic as ever. Brett and Norah share their insights on servi…
 
Insurance brokers and agents want real-time transactions and Tom Reid has come on board with IBAC to ensure the industry crosses the finish line. Tom shares his journey from entering the industry to becoming an executive while explaining how the future of broker-insurer connectivity will arrive and evolve to help deliver a better insurance experien…
 
Change isn't easy, especially when it's unexpected and forces the shuttering of the entire way an industry does business but that's what Joseph Carnevale took on this year as IBAO President. In this episode Joseph talks about how to pivot, what it means to care in a de-personalized insurance world and how to look to the future what kind of changes …
 
Claims can go wrong but what happens if you suspect that a claim might not be what it seems? You might hire an investigator, some one like Dorian Bond, who can help figure out what's going wrong. Dorian joins Curt and Pete to discuss how brokers and agents to pick up on fraud and explains what lengths insurers go to expose fraud. Dorian's back stor…
 
Home security is changing from an old tech reactive model to a new age proactive system that integrates far beyond the traditional monitoring station. Dhruv Garg drops by to explain how Kangaroo and its connected systems will change the way insurance looks at home security and why its value proposition is far better than what the insurance industry…
 
Telling a story is never easy, but telling a story about insurance is even harder but Charles Alexander knows how. Insurance can scare consumers into purchasing but it can also educate them into purchasing the right coverage, coverage that agents and brokers struggle to explain in the sales process. Charles shares his tips, tricks and things not to…
 
Is there anyone more energetic in the insurance industry than Bill Pieroni? If so we haven't recorded with them yet. However, after talking with Bill you don't just feel energized, you are informed, educated, and empowered with a new understanding of insurance knowledge. As the CEO of ACORD Bill sees how in the future volumes of data will move betw…
 
Outsourcing is not a dirty idea anymore, in fact it's far more common in the insurance industry than we think and Daniel Ramsey, the CEO of My Out Desk will explain how his company and services allow for back office efficiencies. Daniel explains how using an external service of trained and licensed people to do the more menial tasks allows brokerag…
 
Have you ever wondered how the IBAC president looks at the insurance industry and its current state of change? Kent Rowe joins Curt Wyatt and Pete Tessier to talk about what he sees and how IBAC is addressing and manager change for almost 40,000 independent insurance brokers. From data exchange and technology to education and the effectiveness of a…
 
Education is the key to opportunity and any professional never stops learning through their career and Peter Hohman, CEO of the Insurance Institute if Canada joins Curt and Pete to discuss the importance of education. The IIC does more than prepare people to be agents or brokers, it serves all facets of the insurance industry and Peter explains how…
 
Insurance professional, author, and so much more, Bryan Falchuk joins Curt and Pete to talk about his new book, The Future of Insurance: From Disruption to Innovation. Bryan's insight and research shows how it's not just technology that's evolving the industry but new ways of thinking in all ares of the industry and he back that up with well resear…
 
Coalition Cyber is a different kind of insurance company and company co-founder Joshua Motta explains how his approach is via risk management not tech solutions. Certainly there is technology involved but the way Coalition provides value and coverage to insureds is different and unique. Joshua explains that Coalition looks at risk management as the…
 
It's rare a guest comes back so fast but Tom Super was far too interesting and informative to not continue with his insights. Consumer data is always hard to understand and Tom with JD Power share information and what they have learned about the insurance-buying consumer. It's not easy managing change during tumultuous times but gathering data in t…
 
Have you ever wondered what the underlying traits of successful insurance businesses are? Rick Bauman from IC3 joins Curt and Pete to discuss how a passionate workplace leads to a successful culture. Rick brings his years of wisdom and experience to the podcast to give back some information and expertise to an industry that has been very good to hi…
 
The insurance consumer is changing and no one knows that better than JD Power the leader in consumer data and analytics. Tom Super, head of P&C insurance for JD Power, joins Curt and Pete to talk about what's influencing consumers with insurance purchasing decisions and what kind of experience they are looking for from the marketplace. With JD Powe…
 
Back for a third appearance, social & content marketing expert Alyson Shane discusses how reaching new customers is changing due to the pandemic. Insurance has always been a difficult product to market and by touching on various media platforms Alyson explains how different tactics, some new and some old, can help become habits and regular processe…
 
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