RUBY 480: The Sounds of Silence: Lessons From an API Outage with Paul Zaich


Manage episode 278978629 series 1000344
By Charles Max Wood. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Paul Zaich from Checkr tells us about a critical outage that occurred, what caused it and how they tracked down and fixed the issue. The conversation ranges through troubleshooting complex systems, building team culture, blameless post-mortems, and monitoring the right things to make sure your applications don't fail or alert you when they do.


  • Charles Max Wood
  • Dave Kimura
  • Luke Stutters


  • Paul Zaich



602 episodes