Manage episode 270555425 series 2635082
By Bill Johnston. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
In this episode of the Cohere podcast, I speak with Will Roberts, a data scientist at IBM, about the implications of data science and AI for online communities. Will and I talk through: A definition of AI / ML How machine learning is being applied in the enterprise More specifically, how ML & AI are / might be applied to customer experience generally, and community experiences specifically How we might use community data for models (and analytics) What the key opportunities and risks are for leveraging ML Will's advice on how the community team might approach and partner with a data scientist in their organization This episode is a complimentary conversation to our ongoing research at Structure3C. You can find Will online: Last, but not least, more info about the awesome Ian Banks Culture series Will mentions: (overview on Wikipedia) (Open Library)