Megan Neale : Limitless Technology - How GigCX Will Redefine CX In 2021


Manage episode 282334540 series 2422471
By Mark Hillary and Peter Ryan, Mark Hillary - Analyst, and CX Futurist. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

GigCX is often compared to traditional contact centers or BPO, but there is an opportunity to re-think how customer service is designed throughout the entire customer journey.

Megan Neale is co-founder and COO of Limitless Technology, based in London. She explains how the Limitless platform works and how we need to re-think GigCX and what it can offer.

160 episodes