Manage episode 272327814 series 1568909
Mona Thompson is an improv performer, teacher, and creative facilitator. She has performed and taught in Norway, Finland, the Netherlands, the United States as well as at Stanford and Harvard, MIT and Stanford.
She has co-founded Collective Capital, a change and innovation consultancy that helps organisations become more curious, generous, and resilient using tools from improv and design thinking.
Mona is a master of listening beyond the words, beyond the facts and listening to emotions and listening for inferences.
Listening for emotions isn’t something most of us have been taught.
Listening for emotions is another part of listening.