Data & Automation In The Fitness Industry


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By Bryan O'Rourke and Bryan O'Rourke: Fitness Industry Technology Council. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

This week, on the Fitness + Technology podcast, host Bryan O’Rourke welcomes Nick Hahn to the show. Nick is the VP of Product for ASF Payment Solutions and Club OS. ASF Payment Solutions is a technology company that provides software, complete payment solutions, and customer support to the fitness industry. By offering integrated software services, as well as flexible payment options, ASF gives clients the ability to generate more revenue through member engagement and grow their business. ASF and Club OS have recently joined FIT-C as part of a commitment to delivering on the needs of the fitness industry and developing products that will help their clients be more successful. Today, Nick joins Bryan in a great conversation on healthcare and the parallels on data, marketing, and automation.

One Powerful Quote:

15:50: “You need technology that’s going to show you the relevant comparisons, not just the random, agnostic comparisons.”

4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed:

3:42: Bryan opens the show by asking Nick to opine on the realm of digitization and the trends on healthcare and technology.

4:40: Bryan and Nick openly discuss the conflict in owning consumer data by vendors.

7:05: Bryan inquires with Nick about the interoperability and data standards in the healthcare industry.

9:04: Bryan and Nick talk about why there has not been greater disruption and open standards for best in breed service in healthcare service.

10:33: Nick explains how his platform can benefit operators in regards to data-driven decision making.

12:46: Bryan and Nick discuss why operators should focus on objective data and contextual information.

16:31: Nick shares his thoughts on automation.

18:41: Nick delves into scaleability and quality control of technology that can automate and centralize efforts to drive consistency.

20:42: Nick articulates on the greatest opportunities and barriers in the industry with combining utilization and engagement with analytics.

23:02: Bryan wraps up the show by asking Nick his final thoughts.

Bullet List of Resources:

Guest Contact Information:

134 episodes