Using Tech To Create Greater Member Value


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By Bryan O'Rourke and Bryan O'Rourke: Fitness Industry Technology Council. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

This week, on the Fitness + Technology podcast, host Bryan O’Rourke welcomes Leon Rudge, Director of Digital Experience at Life Fitness, to the show. Today, Bryan and Leon share their thoughts together on innovation with the challenges and opportunities that encompass them particularly in delivering value and discarding assumptions on what technology means.

The IHRSA convention in October:

IHRSA SMART Summit in November:

Bryan mentions the upcoming EGYM Series August 17th at 2pm EST on Data:

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One Powerful Quote:

8:26: “The one thing we have as a sector over technology is people, places, and equipment, and we’ve got to figure out where that sits in this and how those things play nicely together.”

4-10 Bullet Points (w/ timestamps) - Highlighting key topics discussed:

5:51: Bryan opens the show by asking Leon about the general consensus on his recent publishing.

12:20: Bryan and Leon discuss delivering value in the trainer space.

15:45: Bryan inquires with Leon on discarding the assumptions of what technology means.

23:48: Leon shares his thoughts on virtual reality, designer member experience, and digital as points of differentiation.

30:11: Leon explains the friction in the interoperability of systems for legacy brands.

38:31: Bryan wraps up the show by asking Leon his view on business and what operators should be thinking about.

Bullet List of Resources:

Guest Contact Information:

134 episodes