Manage episode 247330183 series 2488132
To the average consumer, it is simple enough to click on an item, add to cart, and wait for it to arrive at your doorstep. But there is a lot more going on behind the scenes than you realize. Today we chat with Jennifer Drake-Finegold, Sr. Scrum Master at The Gap. Jennifer explains what goes on from the moment you see a product on their webpage to packing, shipping, and delivery.