How to Confidently Control Conversations

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Manage episode 292798034 series 2738147
By Macy McNeely, Kathryn Shubert and Loy Day, Macy McNeely, Kathryn Shubert, and Loy Day. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Have you ever asked someone a question and they answer based on why they think you're asking, but they don't actually address the reason that you're really asking?
For example: let's say you're car shopping and you ask the car salesman the length of a car before buying it. They may assume it's because you are worried about the space in the back because you have kids, so they answer based on that assumption. When in reality, you may just need to make sure it'll fit in your garage.
If they would apply this one simple concept it could totally change the way they have conversations - and that concept is CLARIFYING QUESTIONS!
These scenarios could be happening in your sales conversations without you even realizing it, which could be resulting in people walking away from your offer. Incorporating clarifying questions is one of the easiest ways you can confidently control conversations, in your life and in your business.
In this episode, Macy shares what clarifying questions are, provides examples of how you can use them and gives insight to when you can use them!
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