Customer-Centric Tech Support With Jon Schram - CEO And Founder Of The Purple Guys

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Manage episode 294523070 series 2390272
By Hooked On Startups and Matthew Sullivan - Founder of QuantmRE.com. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

How many things come up when you Google “purple tech support”? Just one, and it’s the Purple Guys. Matthew Sullivan’s guest today is Jon Schram, the CEO and Founder of the tech support company known for its unique branding. Jon shares how the color purple came to be their trademark and talks about the company's evolution and how they got to where they are now. He also talks about the impact of COVID on how they operate their business, getting into how their service offerings are similar and different at the same time. Finally, he shares his insight on how the working environment has changed – leaning into remote work - and the need to evolve alongside it.

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