75 - Call waiting! How financial brands can improve customer service

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By In For A Penny: Personal finance simplified. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Marc and Josh discuss how financial services companies are still using the pandemic as an excuse for reduce customer service.


How can customer service be improved?


Plus, the rudest road names in the UK and their impact on property prices!

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76 episodes