Bill Hutchinson, Director of Customer Experience, DROPBOX

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Manage episode 273801284 series 2801319
By Guy Bloom. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

I have Bill Hutchinson, Director of Customer Experience at DROPBOX with me this week. Bill is someone I have worked with in the past and is a living, breathing advocate on CX (Customer Experience).
Bill has had a fascinating journey to the role he is in now, via consultancy where I met him and even Rynair with a great story on his first meeting with the infamous Michael O'Leary.
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