Episode 147: The Rewards of Civility in Manufacturing & Continuous Improvement

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Dr. Lew Bayer believes that practicing civility in the workplace is its own reward – because it is the right thing to do – but it can also have a huge impact if you are looking for measurable improvements in your continuous improvement practices. Dr Bayer is an internationally recognized expert on Civility at work and CEO of Civility Experts. She has written several books on the subject and recently published two books specific to the manufacturing sector; “Manufacturing Civility” and “LEAN on Civility” with co-author Christian Masotti. On this episode of Make It Right she shares how you can understand if you have a civility problem in your factory and how to fix it.

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