Mark Faggiano (TaxJar) - Prioritizing Employee Experience - S1E1

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Manage episode 242346790 series 2545169
By Christine Orchard and Christine Orchard at Arc. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
We covered:
  • 03:00 — Why Mark is passionate about remote work
  • 06:30 — The point during company scaling when it started to become harder to convey the company’s core values 06:30
  • 10:40 — The importance of employee onboarding, and why Mark decided to personally onboard new employees until the company grew to a team of 20
  • 16:00 — The importance of the Employee Experience Team and People Ops to TaxJar
  • 25:00 — How TaxJar’s transparency helped build trust among potential customers and new hires
  • 31:00 — How remote job applicants can stand out
  • 42:45 — Why it is now easier to raise money as a distributed startup

Mentioned resources:

35 episodes