Megan Chinburg (Help Scout) - Help Scout's Remote Hiring Process - S1E11

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Manage episode 246586495 series 2545169
By Christine Orchard and Christine Orchard at Arc. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
We covered:
  • 02:31 — How Megan started her engineering leadership career
  • 08:40 — The differences between managing a remote vs co-located engineering team
  • 18:06 — How Help Scout screens for value alignment and technical competence
  • 35:38 — Help Scout’s onboarding process for new hire
  • 40:10 — Why documentation is important when onboarding new engineer
  • 41:00 — One of the best things Help Scout did early on to grow a solid remote team
  • 43:35 — How Megan sees her responsibilities as a VP of Engineering
  • 49:30 — Top two pieces of advice Megan would give to other engineering managers

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35 episodes