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Megan Chinburg (Help Scout) - Help Scout's Remote Hiring Process - S1E11
Manage episode 246586495 series 2545169
By Christine Orchard and Christine Orchard at Arc. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
We covered:
Mentioned resources:
Available now on your favorite podcast players:
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- 02:31 — How Megan started her engineering leadership career
- 08:40 — The differences between managing a remote vs co-located engineering team
- 18:06 — How Help Scout screens for value alignment and technical competence
- 35:38 — Help Scout’s onboarding process for new hire
- 40:10 — Why documentation is important when onboarding new engineer
- 41:00 — One of the best things Help Scout did early on to grow a solid remote team
- 43:35 — How Megan sees her responsibilities as a VP of Engineering
- 49:30 — Top two pieces of advice Megan would give to other engineering managers
Mentioned resources:
- Help Scout
- Nick Francis
- Denny Swindle
- Andreas Klinger: Normalizing Hiring Outside Silicon Valley
- AngelList
- Basecamp
- Help Scout’s 12 Step Remote Hiring Process
- Leah Knobler
- How to Knock Your Virtual Job Interview Out of the Park
- Help Scout “Fika”
- Mark Faggiano: Creating Remote Employee Culture
- Mark Faggiano
- I, Me, We, Us - Creating team ownership with better language
- Megan’s LinkedIn
- Help Scout Blog
Available now on your favorite podcast players:
Follow us on Twitter to get updates.
35 episodes
