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Megan Chinburg (Help Scout) - Help Scout's Remote Hiring Process - S1E11
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We covered:
Mentioned resources:
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- 02:31 — How Megan started her engineering leadership career
- 08:40 — The differences between managing a remote vs co-located engineering team
- 18:06 — How Help Scout screens for value alignment and technical competence
- 35:38 — Help Scout’s onboarding process for new hire
- 40:10 — Why documentation is important when onboarding new engineer
- 41:00 — One of the best things Help Scout did early on to grow a solid remote team
- 43:35 — How Megan sees her responsibilities as a VP of Engineering
- 49:30 — Top two pieces of advice Megan would give to other engineering managers
Mentioned resources:
- Help Scout
- Nick Francis
- Denny Swindle
- Andreas Klinger: Normalizing Hiring Outside Silicon Valley
- AngelList
- Basecamp
- Help Scout’s 12 Step Remote Hiring Process
- Leah Knobler
- How to Knock Your Virtual Job Interview Out of the Park
- Help Scout “Fika”
- Mark Faggiano: Creating Remote Employee Culture
- Mark Faggiano
- I, Me, We, Us - Creating team ownership with better language
- Megan’s LinkedIn
- Help Scout Blog
Available now on your favorite podcast players:
Follow us on Twitter to get updates.
35 episodes