Healthy Conversations brings health care experts together with CVS Health leaders for open discussions via video and podcast on timely topics like COVID-19 and insight into both the challenges facing the frontlines and the emerging innovations that will ultimately transform the industry.
Manage episode 296556833 series 2557207
In this episode about health literacy, NPS MedicineWise CEO Adj A/Prof Steve Morris is joined by health consumer advocate Debra Letica and CEO of the Consumers Health Forum, Leanne Wells. New survey findings have shown that one in five consumers rarely or never felt comfortable asking their doctor, pharmacist or nurse when they needed more information. Steve, Debra and Leanne discuss how health literacy is a fundamental pathway to good healthcare, practical ways health professionals can help consumers feel more in control of their own health care, and why it’s so important to include consumers in shaping health care messages.