SRE: it’s not about numbers—it’s about customer satisfaction

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Manage episode 272195684 series 2383664
By Alexa Steinberg and Deloitte US. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

When most people think about SRE, they think numbers, percentages, SLIs, and SLOs. That stew of acronyms is important, but, really, what drives site reliability engineering is the goal of building systems that truly satisfy customers and keep them coming back.

114 episodes