Revisited: Salon Policies - No Show? No Problem!

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Manage episode 286922480 series 2681745
By Ashley Gregory Hackett & Jaime Schrabeck, PhD, Ashley Gregory Hackett, and Jaime Schrabeck. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

In this best-of episode from the first year of Outgrowth, Ashley revisits our discussion about salon policies in the time of Covid-19 and beyond. Originally aired July 20, 2020.
How do you handle no shows, late cancellations, and other undesirable behaviors? Confront your fears and insecurity, not your clients, before problems arise. Salon policies cannot protect your businesses without careful planning, clear communication, and consistent enforcement.
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Edited for length and clarity.

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91 episodes