How Getting On the Spot Customer Feedback Can Improve Your Restaurant


Manage episode 269932938 series 2084647
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Getting timely customer feedback is so crucial. It can also be critical to customer recovery. Especially if it heads off a negative social review -- that's a big time save. In this episode I'm joined by my co-host Roger Beaudoin of Restaurant Rockstars and our guest Matt Selbie, President & founder of Opiniator, which offers immediate customer feedback by mobile phone. Join us as we talk through a lot of key customer service elements -- there are a lot of service nuggets in this episode -- don't miss it! Learn more at Plus stay tuned to for more industry updates.

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