Conversational AI for Customer Service with e-bot7


Manage episode 290561486 series 2514197
By Joern "Joe" Menninger. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
The FounderWe talk to Fabian Beringer (,, the CEO and Co-Founder of Munich-based e-bot7. Fabian is an early thought leader in chatbots, ai and NLP, he is also writing for the tech blog VentureBeat Fabian is not only the founder of a successful company and a Forbes 30 under 30 ( , he is also the co-founder of a tech blog called Chatbot News Daily ( and he is also a DJ, having worked with the likes of DJ Tiesto. You can find some of his music here: Next to all this Fabian and e-bot7 have been founding members of the KI Bundesverband, the German Association for Artificial Intelligence, Germany’s largest AI network:, Affiliate LinksLearn how to grow your business using the numbers in your profit and loss and balance sheet: use our promo code: Access From the start, we centered our product development on customer feedback. Fabian Beringer, CEO and Co-Founder e-bot7 The Startupe-bot7 (, integrates Artificial Intelligence to increase the efficiency of Customer Service. Through its pre-trained machine learning algorithms, the system can automate answers and processes and suggest the best answers to agents. This reduces average handling times, increases sales, and saves up to 80% of costs. Amongst their customers are the small German Tech companies like Loovo, joyn, but also well-known international brands like Audi, Miele, Telefonica, and the University of Northampton. If you want to have a successful company, you have to build it around a mission. Fabian Beringer, CEO and Co-Founder e-bot7 Folge direkt herunterladen --- Send in a voice message: Support this podcast:

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