#188: Zero Punchlist Policy & Business Process Hacks with Jeff Sawyer

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By Todd Dawalt. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

What you'll learn from this construction podcast episode with Jeff Sawyer of TruNorth Construction:

- How unhappy customers can be a symptom of gaps in your processes.

- How Jeff's team uses TQM, total quality management, to make customers happier and get buy in from his team.

- How Jeff looks at red flags and flaws in his processes.

- We go deep into how to create processes for your business, and Jeff's advice for how and where to get started.

- Jeff's unconventional approach to punchlists.

- Great way to say thank you at the end of a project.

How to connect with Jeff Sawyer:

http://www.trunorthconstruction.com

Resources mentioned in this construction podcast episode:

LL Flooring - http://www.llflooring.com/pro

Apparatus Contractor Services - http://www.goapparatus.com

CoConstruct Software - http://www.constructionleadingedge.com/coconstruct

Get Paid for Estimates - https://buildermasterclass.com/script

249 episodes