Data for a better experience with Sandeep Kharidhi, Deluxe Corp


Manage episode 287839642 series 2500398
By The Insurance Podcast, Pete Tessier, and Curt Wyatt. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.

Agents and brokers are told they are sitting on volumes of data that can help them but is all that data useful for creating the best experience? Sandeep Kharidhi, manager of data and analytics for Deluxe Corp joins the show to discuss how data can be used to create a better experience for insurance customers. Whether it be finding touch points after life events or using external data to shape process efficiencies in customer service, Sandeep shares thoughts what he and Deluxe believe data can do to give insurance professionals and advantage when it comes to service.

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127 episodes