#605 Turning Your Internal Communication from Chaos to Calm w/ Jenni Field, Founder of Redefining Communications

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In today's episode we're joined by communications specialist Jenni Field. Jenni has extensive experience in business communications and recently authored the book 'Influential Internal Communication: Streamline Your Corporate Communication to Drive Efficiency and Engagement'.


Jenni shares with us the common symptoms of businesses that are suffering from deep-rooted communication issues and how we should go about trying to solve them.

In this episode we discuss:

  • What led to Jenni dedicating her focus to internal communications and founding Redefining Communications
  • What triggered Jenni to document her experience in the form of her book, 'Influential Internal Communication'
  • How to identify resolvable surface-level issues vs. deep rooted cultural communication problems
  • Quick communication fixes that make us all cringe!
  • What are the similarities and differences in communication issues faced by SMEs and large corporations?
  • The right and wrong ways to surface information from employees (avoid survey fatigue!)
  • What causes employees to distrust your communication
  • Should social affairs and politics be discussed at work?

Referenced on this episode:

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