Outcome Based Contracting with Woodard & Curran CEO Alyson Watson

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Alyson Watson, CEO of Woodard & Curran, delivers a tour de force performance explaining why the water industry needs a fresh approach to delivering services and advocating for an outcome based contracting approach focused on trust and empathy.

In this session, you’ll learn about:

  • Alyson’s background as a “water brat”
  • Alyson’s perspective on the prevailing mode of project delivery
  • Why shifting to an outcome based approach makes more sense
  • How risk can be shifted to the private sector to facilitate an outcome based approach
  • What needs to happen to shift to an outcome based approach
  • Why trust is key to this outcome based approach
  • How empathy factors into the trust equation
  • How water leaders can foster outcome based contracting in their organizations
  • Several case studies that demonstrate the benefits of outcome based contracting
  • How outcome based approaches might have ancillary benefits, such as employee retention
  • Alyson’s ideas to foster collaboration in the water industry
  • How outcome based approaches and collaboration can help combat climate change

Resources and links mentioned in or relevant to this session include:

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