A monthly reality-check on the issues Americans care about most. Host Warren Olney draws on his decades of experience to explore the people and issues shaping – and disrupting - our world. How did everything change so fast? Where are we headed? The conversations are informal, edgy and always informative. If Warren's asking, you want to know the answer.
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By Forrester. Discovered by Player FM and our community — copyright is owned by the publisher, not Player FM, and audio is streamed directly from their servers. Hit the Subscribe button to track updates in Player FM, or paste the feed URL into other podcast apps.
The age of the customer isn’t a tagline — it’s a fundamental shift in the market that is forcing companies and executives to change course. In Forrester’s What It Means podcast, we’ll examine those changes, what they mean, and what executives can do about them.